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Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

I have lost suction! I cannot find the instructions on how to clean and mINTAIN the vacuum

We are sorry to hear that you are having an issue with the such of your unit. To better assist you with this we would recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll &amp; Anti-Allergen Complete Seal - Pewter Grey Metallic
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
 

Where is this manufactured & made?

We can assist you with your inquiry. Our products are made in China.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
 

Can this be used with 220v electrical current. I would like to send it to a family member in the Philippines.

We would like to let you know that this unit is design for use in North America and is not recommended for use outside of North America.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark VACMOP Pro cordless hard floor system uses an innovative all-in-one disposable pad to vacuum and lock away debris other pads push around, and to spray mop tough messes. Pick up dry debris, then spray mop, and toss the pad with one click–never touch a dirty pad again! Features LED headlights, charger, 2 disposable pads, and a 12-oz. bottle of Shark VACMOP Multi-Surface Cleaner.
 

I have vinyl plank flooring throughout entire home - can this be used on the vinyl flooring?

We would like to let you know that the Vacmop can safely be used on all sealed hard floors, stone, hardwood, vinyl, laminate, tile, marble, and linoleum.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark - VACMOP Pro Cordless Hard Floor Vacuum Mop with Disposable VACMOP Pad - Charcoal Gray
Shark VACMOP Pro cordless hard floor system uses an innovative all-in-one disposable pad to vacuum and lock away debris other pads push around, and to spray mop tough messes. Pick up dry debris, then spray mop, and toss the pad with one click–never touch a dirty pad again! Features LED headlights, charger, 2 disposable pads, and a 12-oz. bottle of Shark VACMOP Multi-Surface Cleaner.
 

Will this work on stained concrete floors?

We would like to let you know that the Vacmop can safely be used on all sealed hard floors, stone, hardwood, vinyl, laminate, tile, marble, and linoleum.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Lift-Away Zero-M Speed Upright Vacuum - Red Peony
Shark - Navigator Lift-Away Zero-M Speed Upright Vacuum - Red Peony
Keep living areas spotless with this Shark Navigator vacuum. The Zero-M cleaner head actively removes hair buildup from the brush roll for continuous power, and the Above-Floor Lift-Away technology let you access hard-to-reach areas such as stairs and furniture. This Shark Navigator vacuum has swivel steering for easy maneuverability in tight spaces.
 

can you vacuum under beds with this vacuum

We would like to let you know you can vacuum under furniture with this vacuum, how far it will go under the furniture would depend on the height of the furniture from the floor.
4 years, 1 month ago
by
Posted by: 
Shark Support Team
 
 Shark - APEX DuoClean Pet Stick Vacuum - Forest Mist Blue
Shark - APEX DuoClean Pet Stick Vacuum - Forest Mist Blue
Keep rooms clean with this Shark APEX DuoClean with Zero-M corded stick vacuum. Featuring a powerful motor and innovative DuoClean dual brushrolls, this vacuum easily removes dust, dirt and debris from floors and carpets. This Shark APEX DuoClean with Zero-M corded stick vacuum has a slim profile to get underneath furniture.
 

What is the serial number for this model?

The serial number is specific to each unit. This would only be present on the unit itself.
4 years, 2 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Professional Lightweight Iron - Red
Shark - Professional Lightweight Iron - Red
Remove wrinkles from garments with this Shark GI305 professional lightweight iron, which delivers 1500W of power for effective operation and features a 180° tank for easy filling under a faucet.
 

where is it made. i prefer buying American made products

We would like to confirm that our products are manufactured in China.
4 years, 2 months ago
by
Posted by: 
Shark Support Team
 
The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.
 

When I vacuum it is still leaving a lot of dog hair on floor I have emptied dust cup

We are sorry to hear of this experience and would like to learn more. Please share your contact information and a brief description of the issue with us via helpfulshark@sharkninja.com.
4 years, 2 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

How do you clean the brushroll on this vacuum?

We would like to let you know to remove hair and strings from the brushroll we recommend to use scissors to first cut the hair and string to make it easier to remove.
4 years, 2 months ago
by
Posted by: 
Shark Support Team