Shark Support Team
 
 
Shark Support Team's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    2297
  • Helpfulness Votes
    2,409
  • First Answer
    June 7, 2016
  • Last Answer
    March 5, 2024
  • Featured Answers
    0
  • Best Answers
    246
 
 
Shark Support Team's Reviews
 
Shark Support Team has not submitted any reviews.
 
Shark Support Team's Questions
 
Shark Support Team has not submitted any questions.
 
Shark Support Team's Answers
<<prev 1 ... 147 148 149 150 151 ... 230 next>>
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Does it have lights

We can assist you with your request. This unit does not have lights.
4 years, 6 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Unit used 3 times since I bought It.... continually looses suction. All filters were cleaned after each use. Also has very little suction when used in the portable mode.

We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue
Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere.
 

Does this model "see" black furniture? All my furniture is black and my Roomba cannot see it. It bumps into all of it without even slowing down.

We would like to inform you that this robot is designed with Smart Sensor Technology so it can navigate around obstructions as it cleans your floor. By using an array of sensors, the robot will steer itself around your home, using walls and objects as its guide and gently bumping them. This method allows the robot to travel in and out of rooms and around obstacles.
4 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

I bought this about 2 months ago and it has never held a charge. What can I do??

We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.
 

Is this vacuum safe to use on luxury vinyl plank flooring?

We would like to inform you that this vacuum works great on most flooring types. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
4 years, 7 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

How long is the cord ?

We would like to inform you that this vacuum has a 25 foot power cord.
4 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - IONâ„¢ X40 Cordless Stick Vacuum - Sandstone
Shark - IONâ„¢ X40 Cordless Stick Vacuum - Sandstone
Streamline your cleaning routine with this Ninja cord-free vacuum. Its lightweight design makes it easy to slide across hardwood floors and carpeting, and the 8.6-inch path width lets you cover more ground faster. The battery of this Ninja cord-free vacuum has a 210-minute charge time that facilitates convenient wireless housekeeping.
 

Do you have to hold down a trigger for this vacuum (like the Dyson cordless)?

We would like to inform you that this vacuum does not require you to hold a button to use it.
4 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark APEX UpLight Lift-Away DuoClean with Self-Cleaning Brushroll Vacuum - Terracotta
Shark APEX UpLight Lift-Away DuoClean with Self-Cleaning Brushroll Vacuum - Terracotta
The Shark APEX UpLight delivers upright vacuum suction and stick vacuum versatility. It has DuoClean and a self-cleaning brushroll, plus Shark's lightest Lift-Away pod with an extendable built-in hose for powerful cleaning above the floor.
 

Does this sweeper stand upright alone?

We are happy to confirm that this vacuum can stand upright on its own.
4 years, 7 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

How do you get the hose to work?

We are happy to assist you with this. To use the hose for above floor cleaning, simply disconnect the handle from the wand by pressing the red release button located on the back of the handle, just above where it connects to the wand.
4 years, 7 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

where can i get parts

To assist you with ordering parts for this vacuum, please reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 7 months ago
by
Posted by: 
Shark Support Team