Shark - Navigator Lift-Away Zero-M Speed Upright Vacuum - Red Peony

Keep living areas spotless with this Shark Navigator vacuum. The Zero-M cleaner head actively removes hair buildup from the brush roll for continuous power, and the Above-Floor Lift-Away technology let you access hard-to-reach areas such as stairs and furniture. This Shark Navigator vacuum has swivel steering for easy maneuverability in tight spaces.

Where do I get replacement belts and what number do I use for the Shark Navigator Lift Away Zero M

We can assist you with your inquiry. To purchase available parts and accessories for your unit we recommend reaching out to our Customer Care Team at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET

4 years, 6 months ago

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Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

will the ION 750 work well on med shag carpet

We would like to inform you that this would depend on the actually height of the shag rug.

4 years, 6 months ago

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Shark Support Team

Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights - Blue Iris

The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.

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Does hair wrap around it or does it have a self cleaning brush?

We can assist you with your inquiry. This unit does not have a self-cleaning brushroll.

4 years, 6 months ago

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Shark Support Team

Shark - Navigator Lift-Away Professional Upright Vacuum - White/Silver

Maintain clean floors and carpets with this Shark Navigator upright vacuum. The Lift-Away feature lets you remove the canister to clean hard-to-reach areas, while the swivel steering offers excellent maneuverability around objects. This Shark Navigator upright vacuum features a HEPA filter and Anti-Allergen Complete Seal Technology to trap dust and allergens.

How well does this work on high pile/shag carpet?

We can assist you with your inquiry. As where this unit has such great suction it maybe harder to use on thicker, high pile carpets such as Shag rugs.

4 years, 6 months ago

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Shark Support Team

Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights - Blue Iris

The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.

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I have a thick, shag rug. Does this vacuum work well on shag rugs?

We can assist you with your inquiry. As where this unit has such great suction it may be harder to use on thicker, high pile carpets such as Shag rugs.

4 years, 6 months ago

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Shark Support Team

Shark - Navigator Lift-Away Professional Upright Vacuum - White/Silver

Maintain clean floors and carpets with this Shark Navigator upright vacuum. The Lift-Away feature lets you remove the canister to clean hard-to-reach areas, while the swivel steering offers excellent maneuverability around objects. This Shark Navigator upright vacuum features a HEPA filter and Anti-Allergen Complete Seal Technology to trap dust and allergens.

does it have a bag

We would like to inform you that this unit does not have a bag. It is a bagless unit.

4 years, 6 months ago

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Shark Support Team

Shark - Corded Steam Pocket Mop - Lavender/Chrome

Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.

my shark steam mop is not having steam coming out why

We are sorry to hear that you are having this issue with your steam mop. We would like to learn more about this. Please share your contact information and a brief description of the issue with us via helpfulshark@sharkninja.com.

4 years, 6 months ago

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Shark Support Team

Shark - Pet Cordless Stick Vacuum with XL Dust Cup, LED Headlights - Blue Iris

The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.

See all Q&A for this product

Does it have a HEPA filter?

We would like to inform you that this unit does not have a Hepa filter.

4 years, 6 months ago

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Shark Support Team

Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black

Forget about vacuuming for up to a month. The Shark IQ Robot Self-Empty XL combines the convenience of a self-empty base + IQ Navigation total home mapping for complete, efficient cleaning with the performance of Shark suction and self-cleaning brushroll. After each cleaning session, your robot vacuum automatically empties into the bagless base, which holds up to a month of dirt and debris.

What's the maximum square footage this robot vac can map out? The map seems to reset when it gets close to mapping out the area for it to clean, which is approximately 2,000 square feet. Restart several times, 20 runs. Complete reset once.

We are sorry to hear that you are having this issue with the robot resetting the map. We would like to investigate into this further. Please share with us via email at helpfulshark@sharkninja.com the following information, your contact information, the model number, serial number and MAC address off the sticker on the bottom of the unit and we will reach out to you.

4 years, 6 months ago

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Shark Support Team

Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.

My shark keeps sending itself to the dock, though it’s not done cleaning , battery is not low , nothing is jammed It will just stop and chime to go back to the dock

We are sorry to hear that you are having this issue with your robot. To better assist you with this issue we would like to look into this further for you. Please share with us via email at helpfulshark@sharkninja.com the following information, your contact information, the model number and serial number, off the sticker on the bottom of the unit and we will reach out to you.

4 years, 6 months ago

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Shark Support Team