Shark Support Team
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- Answer Count2297
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- First AnswerJune 7, 2016
- Last AnswerMarch 5, 2024
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Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
So, when I went to open it to clean filter, I notice the black part detaches- the whole thing accidentally got thrown out. Does this mean I need to buy a new part or was that the entire filter and I just need a new filter? Thanks!
We are sorry to hear that this happened. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
4 years, 5 months ago
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Shark Support Team
Shark - IONâ„¢ X40 Cordless Stick Vacuum - Sandstone
Streamline your cleaning routine with this Ninja cord-free vacuum. Its lightweight design makes it easy to slide across hardwood floors and carpeting, and the 8.6-inch path width lets you cover more ground faster. The battery of this Ninja cord-free vacuum has a 210-minute charge time that facilitates convenient wireless housekeeping.
Does the handheld portion attach directly to the power head?
We can assist you with your inquiry. You can attach the handheld portion directly to the floor nozzle.
4 years, 5 months ago
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Posted by:
Shark Support Team
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
Does it have lights?
We can assist you with your inquiry. This unit does not have lights.
4 years, 5 months ago
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Posted by:
Shark Support Team
Shark - IQ Robot R101 Wi-Fi Connected Robot Vacuum - Black
Put floor cleaning on autopilot with this SharkNinja Shark IQ robot vacuum. Compatibility with Alexa and Google Assistant simplifies control from a distance, while the IQ Nav functionality provides digital home mapping to clean specific rooms as needed right now. This SharkNinja Shark IQ robot vacuum recharges itself to resume cleaning from where it left off.
is this model self emptying?
We can assist you with your inquiry. This unit does not have the self emptying feature.
4 years, 5 months ago
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Posted by:
Shark Support Team
Shark - Rotator DuoClean with Self-Cleaning Brushroll Lift-Away Pro Upright Vacuum - Sage Green
This Lift-Away upright vacuum has DuoClean to deep-clean carpets and directly engage floors for a polished look. The self-cleaning brushroll means no hair wrap, and Lift-Away lets you clean above the floor with the push of a button.
how is the cord stowed?
We can assist you with your inquiry. This unit has cord storage hooks that you would wrap the cord around for storage.
4 years, 5 months ago
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Posted by:
Shark Support Team
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
Does this model have the no tangles feature on the brush roller
We can assist you with your inquiry. This unit does have a self-cleaning brushroll.
4 years, 6 months ago
by
Posted by:
Shark Support Team
Shark - Corded Steam Pocket Mop - Lavender/Chrome
Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.
water from tap or need distilled water
We can assist you with your inquiry. You can use tap water in this unit. However, we do recommend using distilled water.
4 years, 6 months ago
by
Posted by:
Shark Support Team
The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.
Cant find the answer where to buy charger, not on the answer page.
We can assist you with your inquiry. You can purchase a charger for your unit by reaching out to our Customer Care Team at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
4 years, 6 months ago
by
Posted by:
Shark Support Team
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
how to vacuum under beds with Shark lift-away XL UV 550 26
We would like to inform you that this would depend on how high off the floor the bed is, and how far under the bed the floor nozzle can go.
4 years, 6 months ago
by
Posted by:
Shark Support Team
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
Does the attachment for stairs allow you to clean in a back and forth motion?
We can assist you with your inquiry. The attachment will allow you to clean in a back and forth motion.
4 years, 6 months ago
by
Posted by:
Shark Support Team