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  • Answer Count
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    June 7, 2016
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 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

Our handheld Shark vacuum only lasts about 10 minutes before it turns off. Very frustrating. Our first one did this also and we bought this new one and it does the same thing. Please help.

We are sorry to hear that you are having this issue with your vacuum. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
4 years, 5 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

can I order a new filter for my Shark-cordless hand Vac- Lavender

We can assist you with your inquiry. You can purchase filters for your unit by reaching out to our Customer Care Team at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
4 years, 5 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
 

where is shark units made

We can assist you with your inquiry. Our units are made in China.
4 years, 5 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Will this vacuum work on a shaggy carpet?

We would like to inform you that how high and how thick the carpet is would be a factor on the ease of use on Shag carpets.
4 years, 5 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

Why after the hour of a scheduled cleaning did my shark robot not go back to the dock?

We are sorry to hear that you are having this issue with your unit. To better assist you with this we would recommend reaching out to our Customer Care Team at 1-877-581-7375 Mon.-Fri. 10 a.m.- 7 p.m. ET, Sat. 9 a.m.-6 p.m. ET
4 years, 5 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Cordless Hand Vac - Lavender
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
 

How does this compare with the pet perfect LV901?

We can assist you with your inquiry. The biggest difference between this unit and the LV901 is the type of battery the units have. The LV901 has a Lithium-ion battery and this unit has a Ni-Mh battery.
4 years, 5 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Navigator Lift-Away Zero-M Speed Upright Vacuum - Red Peony
Shark - Navigator Lift-Away Zero-M Speed Upright Vacuum - Red Peony
Keep living areas spotless with this Shark Navigator vacuum. The Zero-M cleaner head actively removes hair buildup from the brush roll for continuous power, and the Above-Floor Lift-Away technology let you access hard-to-reach areas such as stairs and furniture. This Shark Navigator vacuum has swivel steering for easy maneuverability in tight spaces.
 

How heavy is it?

We can assist you with your inquiry. This unit weighs 13.4 lbs.
4 years, 5 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

i asked how much the Shark navigator upright vacuum weighs. You sent me to the answer, but it says nothing but the weight. Elizabeth Cook

We can assist you with your inquiry. This unit weighs 13 lbs.
4 years, 5 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Does the shark navigator has Self cleaning rolls?

We can assist you with your inquiry. This unit does not have the self-cleaning brushroll feature.
4 years, 5 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

how much does the Shark Navigator vacuum cleaner weight?

We can assist you with your inquiry. This unit weighs 13 lbs.
4 years, 5 months ago
by
Posted by: 
Shark Support Team