Shark Support Team
Shark Support Team's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count2297
- Helpfulness Votes2,409
- First AnswerJune 7, 2016
- Last AnswerMarch 5, 2024
- Featured Answers0
- Best Answers246
Shark Support Team's Reviews
Shark Support Team has not submitted any reviews.
Shark Support Team's Questions
Shark Support Team has not submitted any questions.
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
I have a medium high to high ply carpet. Will this work on that?
We would like to inform you that this vacuum works great on most flooring types. With this being said, we recommend contacting the manufacturer of the flooring to verify compatibility.
4 years, 8 months ago
by
Posted by:
Shark Support Team
Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere.
We do not have WIFI .. .we use our iphones as a hot spot. We don't have Alexa , etc. Can the phone run the app and provide wiFi (hot spot as well?). There are many things you can't do with an iphone if you use it as a hotspot?
To best assist you with your inquiry, weask that you reach out to Shark® Customer Care at 888-228-5531. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 8 months ago
by
Posted by:
Shark Support Team
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
Could you show me the warranty description?
To assist you with with any warranty inquiries, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 8 months ago
by
Posted by:
Shark Support Team
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
My shark keeps changing to economy mode. How do i stop this
We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 888-228-5531. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 8 months ago
by
Posted by:
Shark Support Team
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
I've had the shark cordless vacuum for a while. I tried to change the attachment to the crevice one; but am not able to remove the one I originally put on. AM I FORGETTING SOMETHINT OR AM I SUPPOSED TO JUST TWIST AND PULL THE ANIMAL HAIR ATTACHMENT OFF
We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 8 months ago
by
Posted by:
Shark Support Team
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
The brush is not rotating how di i fix it
We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 8 months ago
by
Posted by:
Shark Support Team
Shark - DuoClean Lift-Away Speed Upright Vacuum - Black and Gray
Clean your room quickly with this Shark DuoClean upright vacuum. Its deep-cleaning bristle brush and soft brushroll capture particles of any size, while the quick-release detachable canister lets you use the wand alone to reach hard-to-access spaces. This Shark DuoClean upright vacuum has LED headlights for visibility and an accessory storage compartment to keep everything organized.
How heavy is thus vacuum cleaner?
We would like to inform you that this vacuum weighs 13.23 pounds.
4 years, 8 months ago
by
Posted by:
Shark Support Team
Shark - IONâ„¢ X40 Cordless Stick Vacuum - Sandstone
Streamline your cleaning routine with this Ninja cord-free vacuum. Its lightweight design makes it easy to slide across hardwood floors and carpeting, and the 8.6-inch path width lets you cover more ground faster. The battery of this Ninja cord-free vacuum has a 210-minute charge time that facilitates convenient wireless housekeeping.
My shark will turn on then second later shuts off
We are sorry to hear that you are experiencing a difficulty with your Shark® vacuum. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 8 months ago
by
Posted by:
Shark Support Team
Shark - IONâ„¢ X40 Cordless Stick Vacuum - Sandstone
Streamline your cleaning routine with this Ninja cord-free vacuum. Its lightweight design makes it easy to slide across hardwood floors and carpeting, and the 8.6-inch path width lets you cover more ground faster. The battery of this Ninja cord-free vacuum has a 210-minute charge time that facilitates convenient wireless housekeeping.
Is the vacuum brushless.
We would like to inform you that this vacuum has a brushroll.
4 years, 8 months ago
by
Posted by:
Shark Support Team
The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.
What type of battery does this use? What precautions need to be taken with this battery? How can you dispose of it properly?
We would like to inform you that this vacuum uses a Lithium-Ion battery. When the Lithium-Ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations.
4 years, 8 months ago
by
Posted by:
Shark Support Team