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The Shark Rotator Pet Upright Vacuum with PowerFins HairPro Brushroll pulls embedded pet hair from carpets and floors. Odor Neutralizer Technology guards against bad odors inside your vacuum for a fresh-smelling home, while the self-cleaning brushroll delivers powerful pet hair pickup without hair wrap. Includes a 3XL-capacity dust cup, and Anti-Allergen Complete Seal with HEPA filtration.
 

Does this vacuum use bags?

We would like to let you know that this unit is bagless.
4 months, 1 week ago
by
Posted by: 
Shark Support Team
 
The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.
 

My vacuum will not turn on. It was purchased 4/2022. What are my options to get it fixed.

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
4 months, 1 week ago
by
Posted by: 
Shark Support Team
 
With Shark FlexStyle, you can easily transform between a powerful, fast, hair dryer, and an ultra-versatile multi-styler with no-heat-damage. One twist is all it takes to flex from one to the other. Attach different stylers and unlock the ability to curl, volumize, smooth, and dry—the choice is yours. Lightweight & powerful, FlexStyle is the answer to fast, easy styling.
 

Does this set come with the AirWrap Curler ?

We would like to let you know that this unit comes with the following,

2 - 1.25" Auto-Wrap curlers (left and right)
1 - Oval brush
1 - Paddle brush
1 - Concentrator
4 months, 1 week ago
by
Posted by: 
Shark Support Team
 
The Shark Rotator Pet Upright Vacuum with PowerFins HairPro Brushroll pulls embedded pet hair from carpets and floors. Odor Neutralizer Technology guards against bad odors inside your vacuum for a fresh-smelling home, while the self-cleaning brushroll delivers powerful pet hair pickup without hair wrap. Includes a 3XL-capacity dust cup, and Anti-Allergen Complete Seal with HEPA filtration.
 

What filters do you buy to replace for this vacuum

We would like to let you know that you can purchase the filters for this unit by reaching out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
4 months, 1 week ago
by
Posted by: 
Shark Support Team
 
The Shark StainStriker is a portable spot & stain eliminator that delivers unbeatable tough stain elimination, with no premix required‡ Dual-activated solution unleashes the power of OXY delivering 20X more stain-striking power*. Tackle food stains, spills, embedded dirt, & pet messes throughout your home: carpets, area rugs, couches, upholstery & more.
 

Is the cleaning solution safe for all pets?

When used as directed Shark chemicals are safe to use around pets. We recommend removing children and pets from cleaning area while cleaning and waiting for area that was cleaned to dry completely before resuming usage.
4 months, 2 weeks ago
by
Posted by: 
Shark Support Team
 
Shark Odor Neutralizer Technology Vacuum Cartridge fits into the nozzle of your vacuum and guards against bad odors in the vacuum, leaving you with a fresh-smelling home. Includes two replacement cartridges with up to 6 months lifespan once installed. Odor Neutralizer Technology intensity dial replacement part sold separately.
 

Do these also fit the 300 series air purifier?

We would like to let you know that the Shark Odor Neutralizer Cartridges do fit the 300 series air purifier as well.
4 months, 2 weeks ago
by
Posted by: 
Shark Support Team
 
The Shark Air Purifier uses Pure Air Microforce to deliver fast, powerful, and quiet purification. Clean Sense IQ senses air quality & auto-adjusts to improve air quality and report results in real time. A HEPA filter captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). Cleans up to 1200 square feet.
 

Does this machine get rid of cigarette smoke

We would like to let you know that the Shark Air Purifier is equipped with a 3-stage HEPA filter that is designed to capture 99.98% of particles down to the 0.1–0.2 micron range, plus odors and VOCs. The cylindrical structure pulls air through the back and sides of the unit and passes it through the HEPA filter. Particles such as smoke, mold, and allergens are then trapped in the HEPA filter, allowing only clean air to be passed through the top vents.
4 months, 2 weeks ago
by
Posted by: 
Shark Support Team
 
The Shark Air Purifier uses Pure Air Microforce to deliver fast, powerful, and quiet purification. Clean Sense IQ senses air quality & auto-adjusts to improve air quality and report results in real time. A HEPA filter captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). Cleans up to 1200 square feet.
 

A shark 1000 square foot does it have carbon filter also for odors and gases

We would like to let you know that the Shark Air Purifier filter is equipped with activated carbon. This is designed to absorb household odors and VOCs (volatile organic compounds) such as formaldehyde, acetone, and butanol. Depending on the model purchased, the type of filter may vary.
4 months, 2 weeks ago
by
Posted by: 
Shark Support Team
 
The Shark Matrix Self-Emptying Robot Vacuum features incredible suction power, Matrix Clean and Precision Home Mapping. It has Incredible Shark suction power and a self-cleaning brushroll, pulling trapped debris, dust, and pet hair from carpets and hardwood floors. With Matrix Clean, the robot cleans using a precision grid taking multiple passes over dirt and debris, leaving no spots missed. The robot empties itself into a bagless base after each clean and holds up to 30 days of dirt and debris. No additional purchase necessary for dirt/dust bags. Now with extended runtime technology, the robot cleans 2x faster (*vs. Shark AI Ultra RV2500, due to more initial runtime in recharge/resume mode). With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night (*objects 4.5 inches or greater in its path). It creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Together, Shark cleaning power with Matrix Clean and Precision Home Mapping give you the confidence your robot will complete the cleaning mission every time.
 

Although a previous question asked about cat litter,it doesn't look like it was actually answered. This is specifically about the litter that cats track out of the litter box. They are not clumps. Has anybody tested it on that type of debris on tile?

We would like to let you know that this unit can be used to pick up dry kitty litter.
4 months, 3 weeks ago
by
Posted by: 
Shark Support Team
 
The Shark Matrix Plus 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time. It features Matrix Clean, which allows your robot to clean from multiple angles using a precision grid ensuring no spots are missed on all your floor types. No cleaning detail is unmet with this robot’s corner and edge cleaning, self-cleaning brushroll for pet hair, and HEPA filtration trapping 99.97% of dust and allergens into the bagless base. With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. It creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates Matrix Clean with vacuuming, mopping, CleanEdge, and self-emptying to give you the ultimate floor cleaning machine.
 

Can this mop be used on LVF

We can assist you with your request. Our Steam Mops are designed for use on all sealed hard-floor surfaces. We recommend that you first Test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer.
4 months, 3 weeks ago
by
Posted by: 
Shark Support Team