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 Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll &amp; Anti-Allergen Complete Seal - Pewter Grey Metallic
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
 

My vacuum cleaner spits out the dirt and dust every time I clean and leaves it on the floor . Doesn’t suck it in . . I constantly clean the tank but doesn’t help . What can I do to make it function properly.

We are sorry to hear that you are having this issue with your vacuum. This issue could be caused by a blockage in the unit or the filters needing to be cleaned. If you have cleaned the filters and checked and removed any blockages (if any) and you are still having this issue we recommend reaching out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
6 months ago
by
Posted by: 
Shark Support Team
 
Meet the new Shark Cordless Detect Pro Stick Vacuum. It features an ultra-intelligent Detect performance suite—4 deep-cleaning technologies that detect & react to your home to capture hidden dirt on every surface, corner, edge, and crevice. DirtDetect senses the hidden dirt that hides in your home, and automatically boosts power to pull it in. EdgeDetect senses edges and corners and doubles suction* power for more powerful cleaning* (vs. ECO mode). FloorDetect senses carpets and hard floors around your home, and optimizes your vacuum’s performance based on the floor type. Lastly, LightDetect automatically illuminates dark spaces, so you can easily track down hidden dirt. All four of these technologies combine in the Shark Detect Pro to give you up to 50% better* dirt pickup (*Based on ASTMF608, eco vs. boost). Plus, the QuadClean Multi-Surface brushroll tackles four cleaning targets: fine dust, pet hair, large debris, and dust along edges. After every clean, Detect Pro Auto-Empty System brings you the ultimate convenience—it empties on its own. Return it to its base, and it charges and empties automatically, sealing in up to 30 days worth of dust & debris, so you can forget about emptying for up to a month, and leave behind the trips to the trash can after every use. Inside the base, Odor Neutralizer Technology guards against bad odors, for a fresh-smelling home. Change the way you clean with the Shark Cordless Detect Pro Auto-Empty System—the dirt-detecting cordless that empties itself.
 

Could you tell me when the batteries will be available for this machine iw3511. It is a nice vacuum cleaner but they are not honest about the runtime. I am being led to believe for the last few months that they will be available soon all to no avail.

We would like to let you know that batteries are available for purchase online at Sharkclean.com or by reaching out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
6 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
 

Can this vacuum run off of my phone Hotspot?

We would like to let you know that this unit will not connect to a Hotspot.
6 months ago
by
Posted by: 
Shark Support Team
 
The Shark Air Purifier MAX 3-in-1 uses Pure Air MicroForce to deliver fast, powerful, and quiet purification with added purified heat and purified fan modes. Clean Sense IQ senses air quality & auto-adjusts to improve and report results in real time. A HEPA filter captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). Cleans up to 1000 square feet. *“Allergens” refers to non-living matter.
 

Does this capture mold in the air?

The Shark® 3-in-1 Air Purifier is equipped with a 3-stage HEPA filter that is designed to capture 99.98% of particles down to the 0.1–0.2 micron range, plus odors and VOCs. The cylindrical structure pulls air through the back and sides of the air purifier and passes it through the HEPA filter. Particles such as smoke, mold, and allergens are then trapped in the HEPA filter, allowing only clean air to be passed through the top vents.
6 months ago
by
Posted by: 
Shark Support Team
 
The Shark HydroVac XL vacs, mops and cleans itself with powerful suction and hydro mopping at the same time. It deep cleans hard floors and cleans area rugs with antimicrobial brushroll*, odor neutralizer technology, XL clean water tank and headlights. * Brushroll treated with antimicrobial substance to preserve roller and resist bacterial odours on the brushroll.
 

I purchased the shark hydro vacin June 2023. I also bought additional parts and cleaner. I bought the corded due to battery problems with other brands. I loved it. I get no power and am disappointed in the short term life. I take good care of it ( why c

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
6 months ago
by
Posted by: 
Shark Support Team
 
Meet the new Shark Detect Pro Cordless Stick Vacuum. Its ultra-intelligent detect suite gives you 4 deep-cleaning technologies that detect & react to their surroundings. DirtDetect senses the hidden dirt that hides in your home, and automatically boosts power to pull it in. EdgeDetect senses edges and corners and doubles suction* power for more powerful cleaning* (vs. ECO mode). FloorDetect senses carpets and hard floors around your home, and optimizes your vacuum’s performance based on the floor type. Lastly, LightDetect automatically illuminates dark spaces, so you can easily track down hidden dirt. All four of these technologies combine in the Shark Detect Pro to give you up to 50% better* dirt pickup (*Based on ASTMF608, eco vs. boost). Never swap nozzles with the QuadClean Multi-Surface brush roll that tackles four cleaning targets: fine dust, pet hair, large debris, and dust along edges. For incredible maneuverability, Detect Pro gives you full-sized* cordless power, in a 30% lighter** frame (*vs. IZ862H, **Based on ASTMF608, vs IZ540H). Change the way you clean with the new Shark Detect Pro Cordless Stick Vacuum.
 

Does this model have the capability to add the self empty later on? Or is the self empty dock even sold separately?

We would like to let you know that this unit is not compatible with the self emptying Base.
6 months ago
by
Posted by: 
Shark Support Team
 
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on carpets and hardfloors Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere
 

Will it detect stairs?

We are happy to inform you that the robot is designed with Smart Sensor Navigation that prevents it from falling downstairs. The robot will sense the stairs and change direction to avoid any drops or falls.
6 months ago
by
Posted by: 
Shark Support Team
 
The Shark Matrix Plus 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time. It features Matrix Clean, which allows your robot to clean from multiple angles using a precision grid ensuring no spots are missed on all your floor types. No cleaning detail is unmet with this robot’s corner and edge cleaning, self-cleaning brushroll for pet hair, and HEPA filtration trapping 99.97% of dust and allergens into the bagless base. With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. It creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates Matrix Clean with vacuuming, mopping, CleanEdge, and self-emptying to give you the ultimate floor cleaning machine.
 

Can the shark matrix plus 2in 1 go over transition?

We would like to let you know that the robot can easily climb over obstacles and thresholds up to 3/4". If there are areas that your robot cannot reach, you may have to lift it over the threshold or move the dock to another room.
6 months ago
by
Posted by: 
Shark Support Team
 
Shark SmoothStyle is designed to style and smooth hair with heated comb technology for a healthy, voluminous finish. Use Blow Dryer Brush Mode for wet-to-dry volumizing with no heat damage and Heated Comb Mode to style, align, and smooth.
 

Do you use heat protection and styling creams?

We would like to let you know that you do have to use heat protection and styling creams, but you can if you prefer.
6 months ago
by
Posted by: 
Shark Support Team
 
Shark CarpetXpert with Stainstriker, 2-in-1 deep carpet cleaner and handheld spot & stain eliminator, combines Shark's powerful suction & PowerSpray high pressure spray to deliver the best tough stain elimination**and the best deep carpet cleaning among full-sized deep carpet cleaners‡. Two unique chemicals mix and activate on contact in the built-in tool to deliver 20X more stain-striking power*. ‡Based on ASTM F2828 vs. full-sized carpet cleaners above 14 lbs. **Based on TM110, vs. extractor market, using included stain cleaner and best-performing accessory. *vs. Shark Deep Clean Pro Formula.
 

Can I use the EX-201 on hard surfaces? Ceramic etc.

We would like to let you know that this unit is designed for use on carpets and rugs only.
6 months ago
by
Posted by: 
Shark Support Team