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Shark Odor Neutralizer Technology Vacuum Cartridge fits into the nozzle of your vacuum and guards against bad odors in the vacuum, leaving you with a fresh-smelling home. Includes two replacement cartridges with up to 6 months lifespan once installed. Odor Neutralizer Technology intensity dial replacement part sold separately.
 

Do these also fit the neverchange air purifier?

We would like to let you know that these Odor Cartridges are compatible with the HP300 Never change air purifier.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Matrix Self-Emptying Robot Vacuum features incredible suction power, Matrix Clean and Precision Home Mapping. It has Incredible Shark suction power and a self-cleaning brushroll, pulling trapped debris, dust, and pet hair from carpets and hardwood floors. With Matrix Clean, the robot cleans using a precision grid taking multiple passes over dirt and debris, leaving no spots missed. The robot empties itself into a bagless base after each clean and holds up to 30 days of dirt and debris. No additional purchase necessary for dirt/dust bags. Now with extended runtime technology, the robot cleans 2x faster (*vs. Shark AI Ultra RV2500, due to more initial runtime in recharge/resume mode). With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night (*objects 4.5 inches or greater in its path). It creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Together, Shark cleaning power with Matrix Clean and Precision Home Mapping give you the confidence your robot will complete the cleaning mission every time.
 

How high does it go? I have a wood trim at the entrance of each room and I would like to know if the vacuum will be able to pass it to enter the rooms.

We would like to let you know that the robot can easily climb over obstacles and thresholds up to 3/4". If there are areas that your robot cannot reach, you may have to lift it over the threshold or move the dock to another room.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Matrix Plus 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time. It features Matrix Clean, which allows your robot to clean from multiple angles using a precision grid ensuring no spots are missed on all your floor types. No cleaning detail is unmet with this robot’s corner and edge cleaning, self-cleaning brushroll for pet hair, and HEPA filtration trapping 99.97% of dust and allergens into the bagless base. With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. It creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates Matrix Clean with vacuuming, mopping, CleanEdge, and self-emptying to give you the ultimate floor cleaning machine.
 

Is there any Shark Robot Vacuum that will clean stairs?

We would like to let you know that none of our robots will vacuum stairs.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Cordless Vertex Pro Powered Lift-Away is a versatile, cordless upright vac with the power and cleaning of a full-size vacuum (tested in Boost mode vs. ZU630). Lift away the detachable pod to clean above the floor and under furniture.
 

Does the shark IZ662H work well and won’t mar vinyl flooring?

We would like to let you know that this units works well and is safe to use on all types of flooring including Vinyl floors.
7 months ago
by
Posted by: 
Shark Support Team
 
With Shark FlexStyle, you can easily transform between a powerful, fast, hair dryer, and an ultra-versatile multi-styler with no-heat-damage. One twist is all it takes to flex from one to the other. Attach different stylers and unlock the ability to curl, volumize, smooth, and dry—the choice is yours. Lightweight & powerful, FlexStyle is the answer to fast, easy styling.
 

Can I use my flex style in India which I bought in canada?

We would like to let you know that this unit is designed for use in North America and should only be used in a 120V outlet.
7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - AI Robot Vacuum &amp; Mop with Home Mapping, WiFi Connected - Black
Shark - AI Robot Vacuum & Mop with Home Mapping, WiFi Connected - Black
Shark AI Robot VACMOP combines powerful vacuum suction and hard floor wet mopping for a complete clean, all in one robot. Features include: Shark suction power, Sonic Mopping that delivers 100 scrubs per minute for stuck-on stains, and AI Laser Navigation for precision cleaning.
 

How can I reduce the flow of cleaning solution when in mop mode. I thought that this would be controlled by the "Power level" but it does not appear to be the case, if I use Eco or Normal level it uses the same amount of liquid.

We would like to let you know that this unit does not have a feature that allows you to control the flow of solution.
7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - HydroVac Cordless Pro XL 3-in-1 Vacuum, Mop and Self-Cleaning System with LED Headlights &amp; XL Clean Tank - Pure Water
Shark - HydroVac Cordless Pro XL 3-in-1 Vacuum, Mop and Self-Cleaning System with LED Headlights & XL Clean Tank - Pure Water
Shark HydroVac Cordless Pro XL 3-in-1 multi-surface cleaner vacuums, mops and cleans itself with powerful suction & hydro mopping at the same time. It deep cleans hard floors and cleans area rugs. Includes a self-cleaning, antimicrobial brushroll* to help prevent odors & bacterial growth on the brushroll; 2-tank system to separate clean & dirty water; extra large clean tank; headlights; LED display and multi-surface concentrate with odor neutralizer technology. *Brushroll treated with antimicrobial substance to preserve roller and resist bacterial odors on the brushroll.
 

Can i use the HydroVac cordless Pro XL 3 en 1 with fabuloso or pine sol ? Won’t damage the machine ? Thanks

It is not recommended that you use third party cleaning solutions with the Hydrovac. The Hydrovac Multi Surface Cleaning Solution is specifically designed for this system to optimize cleaning performance. Third party cleaning solutions can lead to foaming, streaking and false triggering of the dirty water sensors.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark NeverChange Air Purifier MAX is designed for 10x longer filter life, saving you $300 or more in filter replacement costs over 5 years*. It captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). It covers up to 1400 sq. ft. for powerful, multi-room purification. Odor Neutralizer Technology guards against odors throughout your home, releasing a fresh scent into your air for 2x better odor reduction vs. filtration alone, Based on ASTM E544 vs. HP300 with filter and carbon only, after 30 minutes. *Allergen refers to non-living matter. *Vs. cost of replacing filters on a competitor unit over 5-year period in 300 square foot space.
 

Hello, my unit started making a loud rattling noise like the motor is off or a fan blade is off. How do I get this looked at? I’ve only had the unit for 3 weeks. Thanks.

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Air Purifier 3-in-1 uses Pure Air MicroForce to deliver fast, powerful, and quiet purification with added purified heat and purified fan modes. Clean Sense IQ senses air quality & auto-adjusts to improve and report results in real time. A HEPA filter captures 99.98% of airborne particles like allergens*, dust, and dander (based on IEST-RP-CC007.3, 0.1-0.2 microns). Cleans up to 500 square feet. *“Allergens” refers to non-living matter.
 

Will it run on 120 V or 220 V or it has dual voltage setting?

We would like to let you know that this unit is designed for use in North America and should only be used in a 120V outlet.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
 

Do you have to be hooked up to wifi to use it

We would like to inform you that this robot can work without Wi-Fi. You would need to press the buttons located on the robot to get it to run, however you would not be able to use the app or any features of the unit that would require Wi-Fi. We recommend connecting it to Wi-Fi and pairing it with the Shark App to receive regular updates to the robot and the app. This will ensure that the robot is maintaining optimal performance. You will also be able to set up a cleaning schedule with the app.
7 months ago
by
Posted by: 
Shark Support Team