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    June 7, 2016
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The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.
 

How much does the vacuum weigh?

We would l like to let you know that this unit weighs 16.38 lbs.
6 months ago
by
Posted by: 
Shark Support Team
 
The Shark Clean Sense Air Purifier MAX with Odor Neutralizer Technology uses Pure Air MicroForce to deliver fast, powerful, and quiet purification for up to 1200 sq. ft. A True HEPA filter captures 99.98% of airborne particles (based on IEST-RP-CC007.3, 0.1-0.2 microns). Odor Neutralizer Technology guards against odors throughout your home.
 

Hi I need a filter for my Shark Air Purifier Cleas Sense.iQ. The size is HE1FKBAS.. Do you carry those??

We would like to let you know that you purchase the filter for this unit by reaching out to our Customer Care Team at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
6 months ago
by
Posted by: 
Shark Support Team
 
The Detect Pro robot vacuum is powered by 3 deep-cleaning technologies that enable the robot to maximize performance by sensing mess level, floor type, and edges & corners. DirtDetect sees even the hidden debris and automatically increases suction and cleaning passes to remove the mess on carpets and hardfloors. Now with NeverStuck technology, this robot will navigate around obstacles AND lift itself up and over thresholds and onto thick carpets. Not only can the robot deep clean, but you also do not have to worry about it getting stuck. Detect Pro finishes the cleaning mission every time and with each clean will empty itself into its bagless base that contains a HEPA Anti-Allergen Seal trapping dust & allergens inside. The odor neutralizer technology will also ensure the odor is trapped in the base for a fresher smelling home and making it the ultimate end to end solution for pet hair pick up.
 

Can this vacuum map more than one floor?

We would like to let you know that the Robot can only map one level. You can manually put the robot on another level to clean then once it is finished you would need to manually put the robot back on the dock.
6 months ago
by
Posted by: 
Shark Support Team
 
The Shark Stratos Corded stick has the most powerful suction and best hair pick up of any Shark. It features Shark’s most advanced cleaning technology. The DuoClean PowerFins Hair Pro nozzle grips and captures more dirt, debris and hair, and Odor Neutralizer Technology guards against bad odors inside your vacuum. Plus, Anti-Allergen Complete Seal with HEPA filtration traps fine particles as you clean.
 

Will it go under a bed?

We would like to let you know that the floor nozzle would be able to go under the edge of furniture such as beds. However how far it will go under will depend on how high the furniture is from the floor.
6 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Rotator Lift-Away Upright Vacuum with PowerFins and Self-Cleaning Brushroll - Paprika
Shark - Rotator Lift-Away Upright Vacuum with PowerFins and Self-Cleaning Brushroll - Paprika
This lightweight Lift-Away upright vacuum has a PowerFins nozzle, engineered to pick up more hair with no hair wrap (vs. Shark bristle brushrolls). Lift away the pod to easily clean stairs, furniture, and more. Anti-Allergen Complete Seal traps dust and allergens inside the vacuum. LED headlights illuminate hidden debris, while Swivel Steering makes it easy to maneuver around furniture.
 

Does the ZD402 model have a tool that gets under beds?

We would like to let you know that with unit you can have this unit in the lift-away mode to make it easier to get under furniture.
7 months ago
by
Posted by: 
Shark Support Team
 
Meet the new Shark Detect Pro Cordless Stick Vacuum. Its ultra-intelligent detect suite gives you 4 deep-cleaning technologies that detect & react to their surroundings. DirtDetect senses the hidden dirt that hides in your home, and automatically boosts power to pull it in. EdgeDetect senses edges and corners and doubles suction* power for more powerful cleaning* (vs. ECO mode). FloorDetect senses carpets and hard floors around your home, and optimizes your vacuum’s performance based on the floor type. Lastly, LightDetect automatically illuminates dark spaces, so you can easily track down hidden dirt. All four of these technologies combine in the Shark Detect Pro to give you up to 50% better* dirt pickup (*Based on ASTMF608, eco vs. boost). Never swap nozzles with the QuadClean Multi-Surface brush roll that tackles four cleaning targets: fine dust, pet hair, large debris, and dust along edges. For incredible maneuverability, Detect Pro gives you full-sized* cordless power, in a 30% lighter** frame (*vs. IZ862H, **Based on ASTMF608, vs IZ540H). Change the way you clean with the new Shark Detect Pro Cordless Stick Vacuum.
 

How does it perform with pet hair?

We would like to let you know that this unit is great at picking up pet hair.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Matrix Self-Emptying Robot Vacuum features incredible suction power, Matrix Clean and Precision Home Mapping. It has Incredible Shark suction power and a self-cleaning brushroll, pulling trapped debris, dust, and pet hair from carpets and hardwood floors. With Matrix Clean, the robot cleans using a precision grid taking multiple passes over dirt and debris, leaving no spots missed. The robot empties itself into a bagless base after each clean and holds up to 30 days of dirt and debris. No additional purchase necessary for dirt/dust bags. Now with extended runtime technology, the robot cleans 2x faster (*vs. Shark AI Ultra RV2500, due to more initial runtime in recharge/resume mode). With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night (*objects 4.5 inches or greater in its path). It creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Together, Shark cleaning power with Matrix Clean and Precision Home Mapping give you the confidence your robot will complete the cleaning mission every time.
 

Do I have to have wi-fi to set it up and/or to run it?

We would like to inform you that this robot can work without Wi-Fi. You would need to press the buttons located on the robot to get it to run, however you would not be able to use the app or any features of the unit that would require Wi-Fi. We recommend connecting it to Wi-Fi and pairing it with the Shark App to receive regular updates to the robot and the app. This will ensure that the robot is maintaining optimal performance. You will also be able to set up a cleaning schedule with the app.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Cyclone PET handheld vacuum provides deep-cleaning HyperVelocity suction power in a compact size, weighing only 1.6 lbs. Convenient USB charging capability provides versatile, portable power to make on-the-go cleaning easy, and the XL dust cup means longer cleaning sessions with fewer interruptions. Includes the new PetExtract Hair Tool with rubber fins to pull in stubborn pet hair from sofas, carpets, and more, and the 8" Crevice Tool to clean hard-to-reach areas. The Shark Cyclone PET hand vac combines light weight with convenience, portability, and deep-cleaning power.
 

How long does the charge last

The average runtime is around 10 minutes.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.
 

Is this vacuum rated for high pile carpets? Thank you!

We would like to inform you that this unit works great on most carpets, and rugs however, it may struggle with some high/plush pile carpets. We recommend contacting the manufacturer of the flooring to verify compatibility.
7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.
 

is it self-propelled???

We would like to let you know that this unit is not self-propelled.
7 months ago
by
Posted by: 
Shark Support Team