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 Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold
Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold
The Shark Steam & Scrub scrubbing and sanitizing* steam mop gently scrubs and sanitizes* all at once. The combination of steam and rotating pads delivers up to 2x better stuck-on stain removal vs. traditional steam mops** on sealed hard floors. This deeper cleaning removes dust, residue, grease, and bacteria while providing chemical-free sanitization*.
 

Is it supposed to leave water marks once my floor dries?

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
2 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Forget about vacuuming for up to a month. The Shark IQ Robot Self-Empty XL combines the convenience of a self-empty base + IQ Navigation total home mapping for complete, efficient cleaning with the performance of Shark suction and self-cleaning brushroll. After each cleaning session, your robot vacuum automatically empties into the bagless base, which holds up to a month of dirt and debris.
 

I have an older cat who throws up often. What happens when the XL RV1001AE sees this?

We would like to let you know that the Robot does not have sensors that can detect wet spills/debris. The Robot would continue on its path and would not avoid the throw up if it was in its path.
2 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - AI Robot Vacuum RV2001 with Self Cleaning Brushroll, Object Detection, Wi Fi - Gray
Shark - AI Robot Vacuum RV2001 with Self Cleaning Brushroll, Object Detection, Wi Fi - Gray
Shark AI Robot Vacuum RV2001 truly adapts to your home, so you don’t have to clean before your robot cleans. IQ Navigation is even smarter with AI Laser Vision, helping your robot avoid objects and respond to no-go zones as it cleans row by row.
 

Are the room sensors available for this unit that you put in doorways to keep it from going into a certain room?

We would like to let you know that this Robot does not come with bat boundary strips however you can purchase them by reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
2 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Steam Pocket Mop - Purple
Shark - Steam Pocket Mop - Purple
The Shark Steam Pocket Mop turns ordinary water into super-heated steam to remove everyday dirt and grime that other mops leave behind. Featuring swivel steering and an ergonomic design, it makes quick work of cleaning around furniture. Chemical free super-heated steam deep cleans, providing 99.9% sanitization*, so you can feel confident that your floors are both germ-free and chemical-free.
 

Does this product have Carpet glider?

We would like to let you know that this unit does not have a carpet glider.
2 years, 7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Cordless Vertex Pro Powered Lift-Away is a versatile, cordless upright vac with the power and cleaning of a full-size vacuum (tested in Boost mode vs. ZU630). Lift away the detachable pod to clean above the floor and under furniture.
 

How easy is it to clean (carpeted) stairs with this vacuum? I see illustration on how to clean furniture, under furniture, high above the floor… How can this vacuum make it easy to clean stairs?

We would like to let you know that you can remove the floor nozzle from this unit (Lift-away Mode) to make vacuuming stairs easy.
2 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Canister Pet Bagless Corded Vacuum - Navy/Silver
Shark - Canister Pet Bagless Corded Vacuum - Navy/Silver
Experience powerful Shark suction in a compact canister vacuum. Take on floors & carpets with the PowerFins nozzle, engineered to pick up more hair with no hair wrap (vs. Shark bristle brushrolls). Anti-Allergen Complete Seal traps over 99.9% of dust, dander, and allergens inside the vacuum. (Based on ASTM F1977, down to .3 microns.) Includes the Pet Crevice Tool and Upholstery Tool accessories.
 

Is there the option to turn the brushroll off and also control the suction power?

We would like to let you know that the brushroll spins in both the hard floor and carpet settings. However the brush spins at a slower speed when in the hard floor setting. There is also a feature that allows you to choose suction power with 3 different levels for suction,
2 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark WANDVAC System Pet Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock - Iconic Steel Grey
Shark WANDVAC System Pet Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock - Iconic Steel Grey
Meet the Shark WANDVAC System, the ultra-powerful, lightweight 3-in-1 cordless vacuum ready for anything. Handle above-floor cleans in hand vac or wand mode, or snap into stick vacuum mode in seconds to tackle floors and carpets with ease. Includes a sleek charging and storage base, HyperVelocity accelerated suction power, and a PowerFins brushroll to deep-clean dirt, debris, and more.
 

What is the CFM or measure of suction power for this product?

We would like to let you know that this unit has 225 watts.
2 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold
Shark - Steam and Scrub All-in-One Scrubbing and Sanitizing Hard Floor Steam Mop S7001 - Cashmere Gold
The Shark Steam & Scrub scrubbing and sanitizing* steam mop gently scrubs and sanitizes* all at once. The combination of steam and rotating pads delivers up to 2x better stuck-on stain removal vs. traditional steam mops** on sealed hard floors. This deeper cleaning removes dust, residue, grease, and bacteria while providing chemical-free sanitization*.
 

Will it damage the mop to be used without water? I want to use the scrubbing/rotating pads like a buffer without steam, but do not want to damage the mop.

We would like to let you know that you would need to use water with our steam mops. If the unit is used without water it can damage the unit.
2 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Genius Steam Pocket Mop System - Green/Silver
Shark - Genius Steam Pocket Mop System - Green/Silver
The Shark Genius Steam Pocket Mop System is our most advanced floor cleaning system ever. Featuring both a Steam Mop and a Spray Pocket mop, the Genius system is the right solution for all your cleaning needs. Harness the power of steam to sanitize 99.9% of household bacteria*. (Sanitization studies were conducted under controlled test conditions. Household conditions and results may vary.)
 

Why does mine keep shutting off after a minute

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
2 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray
Shark - Air Purifier 6 With Anti-Allergen HEPA Filter Advanced Odor And Fumes Lock, 1,200 sq. ft., Smart Sensing - Charcoal Gray
The Shark Air Purifier 6 with Anti-Allergen Multi-Filter uses Clean Sense IQ technology to constantly track air quality and auto-adjust power. It delivers clean air with 6 powerful, quiet fans and anti-allergen HEPA filtration with advanced odor & fumes protection.
 

Is there an option to turn off the lights on the unit while operating?

We would like to let you know that there is a button on the air purifier that allows you to dim or turn off the lights on the unit.
2 years, 7 months ago
by
Posted by: 
Shark Support Team