Sonos Customer Care
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- Answer Count1555
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- First AnswerSeptember 20, 2019
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Sonos - Refurbished Play:5 Wireless Speaker - Black Matte
Enjoy outstanding dynamic sound with this refurbished Sonos Play:5 speaker. Wi-Fi connectivity lets you stream your favorite music wirelessly, while the capacitive touch controls ensure seamless operation. This black Sonos Play:5 speaker has six drivers that deliver detailed, powerful audio, and the built-in 3.5mm jack enables connection to a smartphone or a PC for an immersive listening experience.This product has been refurbished. Learn more.
Who refurbished this – Sonos or Best Buy?
This appears to be the Play:5 that is refurbished by Sonos.
5 years, 2 months ago
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Sonos Customer Care
Sonos - Speaker Stands (2-Pack) - White
Set optimal positions for Sonos One or Play:1 devices with this pair of Sonos speaker stands. The solid frame construction and bases with bumpers ensure stability, and the 33-inch height is suitable for most surround sound home theater systems. Keep power cords hidden thanks to the cable management feature on the stems and bases of these Sonos speaker stands.
Does this stand work as well for the Sonos One SL?
These stands are designed to work with the Sonos One SL! They look and work great!
5 years, 2 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
I have an older Sonos in my kitchen (voice control) and one Sonos play 1 in my living room. I want to add another speaker in living room for a stereo sound. Will this speaker work?
The Sonos One SL can not be used as a rear speaker with a Play:1. The rear speakers must both have the same name. The Sonos One SL can be used in a stereo pair with a Sonos One with voice as they have the same name the SL just signifies the lack of a microphone.
5 years, 2 months ago
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Sonos Customer Care
Sonos - Sub Wireless Subwoofer - Black
Add low-frequency bass to your system with this Sonos Sub wireless Subwoofer. Face-to-face drivers cancel vibrations within the cabinet, providing purer sound. Dual Class-D amplifiers supply efficient power and tune the Subwoofer performance to match other Sonos components. Integrated SONOSnet 2.0 improves connectivity to room and whole-house components with this Sonos Sub wireless Subwoofer.
If I only have the Sonos one, can the sub be used with these? I want a little more depth in my music.
The Sub can bond with a single Sonos One or a stereo pair of Sonos Ones. A stereo pair of Sonos Ones and Sub is an incredible 2 channel listening experience!
5 years, 2 months ago
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Sonos Customer Care
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
Can this be used on an older tv with just hdmi or do you need the hdmi arc?
If you do not have HDMI ARC you would use the included HDMI to Digital Optical adapter to use the digital optical audio out on your television. The only disadvantage to using digital optical instead of HDMI ARC is you will not have access to CEC+ controls that allow your Beam to control your television with your voice.
5 years, 2 months ago
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Sonos Customer Care
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
I have one speaker with built in Alexa. Just purchased the Move also with built in Alexa but I'm having the hardest time with the Move. The Move does not pick up my voice. Can the voice activation only work on one device?
Voice should work across all speakers. If you are using the Move near another voice activated speaker only one of them should respond to your command. You would need to take the Move into a different room to test it's voice response. There shouldn't be any issues with Move picking up your voice as long as the microphone isn't muted (the light should be on on the top) and you are on WiFi (voice is not enabled in Bluetooth mode.
5 years, 2 months ago
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Sonos Customer Care
Sonos - CONNECT Wireless Streaming Music Stereo Component - White
Sonos Connect: Add new features to your old stereo or home theater equipment; use this Sonos Connect component to integrate your external amplifier, receiver or powered speaker into a wireless audio system.
I have a Sony 300 CD/DVD player that my wife has all her older CD's stored in it. Looking to upgrade to Sonos playbar for TV, wireless sub and some wireless speaker as well. Using the Sonos connect can I play the cd's thru the Sonos speakers?
Great question! Yes! You will be able to connect the Connect to that player and then group the Connect with any other part of your Sonos system and hear the CDs!
5 years, 2 months ago
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Sonos Customer Care
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
Will these speakers fit into a hole that requires 8" mounting?
The cut out dimension for these speakers is 8 1/4" in diameter.
5 years, 2 months ago
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Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
Can I connect (2) sets of Bose 251's to this amp?
As long as the Bose 251's use standard speaker wire and not a proprietary connector then you can absolutely use them with the Sonos Amp.
5 years, 2 months ago
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Sonos Customer Care
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
I need a wireless speaker that i can connect to my tv so I can hear my music out side
In order to have a wireless speaker outside that plays television content you would need a Sonos set up that includes a home theater product connected to the television you want to hear outside. That product could be a Playbar, Beam, Playbase, or Sonos Amp. As long as you have good WiFi signal outside of your home, you could then group a Sonos Move with that product and hear the television outside wherever you roam around your home!
5 years, 2 months ago
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Posted by:
Sonos Customer Care