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    September 20, 2019
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    September 26, 2024
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 Sonos - One SL Wireless Smart Speaker - Black
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

I already have a Sonos one in the Florida Room connecting several sonos thru the house. I would like to buy a second Sonos one to be connected only to my bedroom TV to project a better sound. Can this be possible or what would you suggest. Thanks.

In order to get a Sonos One to play television sound there has to be a Sonos home theater product (Beam, Playbar, Playbase, or Amp) connected to the television. You could then group the Sonos One to that player to synchronize the sound. If you do not have a Sonos home theater product attached to that television the Beam makes a perfect bedroom television sound bar. It has a small form factor, great sound quality, and speech enhancement and night mode build in.
4 years, 5 months ago
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Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - Black
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
 

Is there a Bluetooth option?

Great question! The Beam does not support Bluetooth. However, you can use almost any music streaming app through the Sonos app over WiFi. Additionally, the Beam supports Airplay 2 to play whatever is playing on your iOS device.
4 years, 5 months ago
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Sonos Customer Care
 
 Sonos - Geek Squad Certified Refurbished Play 5 Powered Wireless 2-Way Speaker (Each) - Matte Black
Sonos - Geek Squad Certified Refurbished Play 5 Powered Wireless 2-Way Speaker (Each) - Matte Black
Stream your favorite music with this black Sonos wireless speaker. The Wi-Fi connectivity provides access to online radio and your smartphone playlist, and it's compatible with Siri and Amazon Alexa so you can enjoy hands-free voice controls. The humidity-resistant design of this Sonos wireless speaker is suitable for bathroom playback.Geek Squad® Certified Refurbished products.Stream your favorite music with this black Sonos wireless speaker. The Wi-Fi connectivity provides access to online radio and your smartphone playlist, and it's compatible with Siri and Amazon Alexa so you can enjoy hands-free voice controls. The humidity-resistant design of this Sonos wireless speaker is suitable for bathroom playback.
 

I know the with the one’s you need two paired up to get stereo sound. is this play 5 mono sound or does it get stereo sound with just the one?

Great question! The Play:5 is capable of playing great stereo sound out of one speaker.
4 years, 5 months ago
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Sonos Customer Care
 
 Sonos - Playbar Wireless Soundbar
Sonos - Playbar Wireless Soundbar
Make immersive, high-resolution audio an integral part of your entertainment with this Sonos Playbar soundbar. Bluetooth connectivity streams your favorite playlist wirelessly from your smart device, while automatic tuning ensures rich, detailed sound anywhere in the room. This Sonos Playbar soundbar lets you connect speakers in different rooms over Wi-Fi.
 

Does this work with Bluetooth?

Great question! The Playbar does not work with bluetooth but does work with streaming services over WiFi utilizing the Sonos app. This allows you to use your current streaming service to listen to music and not be interrupted by notifications or be restricted to bluetooth range to listen to music.
4 years, 5 months ago
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Sonos Customer Care
 
 Sonos - Beam Soundbar with Voice Control built-in - Black
Sonos - Beam Soundbar with Voice Control built-in - Black
Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.
 

Does this come with two Sonos one SL or just one? The photo says ‘x2’ on the Sonos one SL but the text states beam soundbar plus two more items (meaning the sub and one SL)....please clarify.

The Sonos Beam does not include any other speakers in the box. However, the package that is a full Sonos 5.1 home theater experience includes the Beam, 2 Sonos One SLs, and a Sub.
4 years, 5 months ago
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Posted by: 
Sonos Customer Care
 
 Sonos - Playbar Wireless Soundbar
Sonos - Playbar Wireless Soundbar
Make immersive, high-resolution audio an integral part of your entertainment with this Sonos Playbar soundbar. Bluetooth connectivity streams your favorite playlist wirelessly from your smart device, while automatic tuning ensures rich, detailed sound anywhere in the room. This Sonos Playbar soundbar lets you connect speakers in different rooms over Wi-Fi.
 

Can I stream music from Playbar? Like Pandora?

Yes! The Playbar is designed for great television sound when the television is in use and incredible sound for music when the television is off! You would simply add Pandora as a service in the Sonos app and use the Sonos App to control your Pandora experience. This allows for uninterrupted music with no range restrictions from your phone as it uses the WiFi in your home instead of bluetooth.
4 years, 5 months ago
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Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
Play music and control the playlist hands-free with this Sonos One smart speaker. Voice and app control capability allows for remote operation, while compatibility with popular streaming services ensures access to large libraries of music and audiobooks. Connect this Sonos One smart speaker to similar models to create a home sound system.
 

can i connect to record player?

The Sonos One will not directly connect to a record player. You would need a Sonos Amp and some passive speakers or a Play:5 to connect to a record player directly. If you have one of those devices connected to the record player the Sonos One can group with that player to play your records across multiple rooms of your home.
4 years, 5 months ago
by
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Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

Is it compatible to Samsung tv Dolby sound

The Sonos One (Gen 2) can be used in a Dolby Digital 5.0 set up with a Playbar, Playbase, or Beam as the front channels and two Sonos Ones as rear channels. If you have a Sonos One in another room from where you have a home theater product connected to the television the Sonos One could play the sound from the television in sync with the home theater product.
4 years, 5 months ago
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Sonos Customer Care
 
 Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black
Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.
 

Can it be used as a speaker phone?

Great question! When paired to a phone via bluetooth the Move would work as the speaker on the phone so all sounds the phone produces would come through the Move. You would still need to use the microphone on your phone to speak into instead of the microphone at the top of the Move.
4 years, 5 months ago
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Sonos Customer Care
 
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
 

Can these speakers be paired with the Playbar Wireless Soundbar (Model:PBAR1US1BLK) or do they need to be hard wired to an amp? Thank you.

These are passive speakers that need to be hard wired to a Sonos Amp in order to pair them with a Playbar! These speakers are designed to be used with Amp which means they are able to utilize Trueplay tuning technology and sound great with Playbar!
4 years, 6 months ago
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Sonos Customer Care