Sonos Customer Care
 
 
Sonos Customer Care's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    1485
  • Helpfulness Votes
    849
  • First Answer
    September 20, 2019
  • Last Answer
    June 25, 2024
  • Featured Answers
    0
  • Best Answers
    128
 
 
Sonos Customer Care's Reviews
 
Sonos Customer Care has not submitted any reviews.
 
Sonos Customer Care's Questions
 
Sonos Customer Care has not submitted any questions.
 
Sonos Customer Care's Answers
<<prev 1 ... 145 146 147 148 149 next>>
 
Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.
 

Do you need a Sonos amp to connect these to the sonos system?

You can use any Amp, but the Sonos Amp's equalization is designed specifically to match these speakers.
4 years, 7 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Sub Wireless Subwoofer - Black
Sonos - Sub Wireless Subwoofer - Black
Add low-frequency bass to your system with this Sonos Sub wireless Subwoofer. Face-to-face drivers cancel vibrations within the cabinet, providing purer sound. Dual Class-D amplifiers supply efficient power and tune the Subwoofer performance to match other Sonos components. Integrated SONOSnet 2.0 improves connectivity to room and whole-house components with this Sonos Sub wireless Subwoofer.
 

What is the difference between the play at and the play base?

The Playbar is a sound bar that could be mounted to a wall. The Playbase is a speaker that the TV sits on top of.
4 years, 7 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Boost Wireless Speaker Transmitter - White
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
 

I need a speaker beside my chair so I can clearly hear tv. I have lost hearing in one ear.

The Boost amplifies the wireless network, but not sound. For that i would recommend the Sonos One SL speaker.
4 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - CONNECT Wireless Streaming Music Stereo Component - White
Sonos - CONNECT Wireless Streaming Music Stereo Component - White
Sonos Connect: Add new features to your old stereo or home theater equipment; use this Sonos Connect component to integrate your external amplifier, receiver or powered speaker into a wireless audio system.
 

I'd like to play music from my iPhone iTunes library. Tracks not available on streaming services. I need to control music/sound effects from the opposite side of very large gym through an amp on the other side. WiFi signal is strong. Is this Possible?

You can not play songs from your iTunes library direct from your phone. However, if you have a PC also on the network it to has these tracks you can play the music from it.
4 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Play:1 Wireless Smart Speaker for Streaming Music - Black
Sonos - Play:1 Wireless Smart Speaker for Streaming Music - Black
Fill your home with deep, rich sound with this Sonos Play:1 mini home speaker. A pair of Class-D amplifiers and custom-built drivers deliver intense sound, while the app provides complete music control. Create a wireless sound system by connecting Sonos speakers in different rooms over Wi-Fi with this Sonos Play:1 mini home speaker.
 

Is the Play:1 and ONE gen 2 compatible? meaning can i have a left and right channel?

No, you can not pair those two as a stereo right and left, but you can with a One and and SL version.
4 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

I have an older Sonos speaker that no longer plays music from my IPhone as that feature was taken away after the last update. Does this newer version Sonos have the ability to play the music I purchased thru ITunes from my IPhone without using airplay

No unfortunately this feature has been permanently removed from all Sonos speakers.
4 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Geek Squad Certified Refurbished Boost Wi-Fi Range Extender
Sonos - Geek Squad Certified Refurbished Boost Wi-Fi Range Extender
Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Extend wireless audio range with this Sonos Boost network extender. Capable of creating a dedicated wireless network, this network extender bypasses existing Wi-Fi and ensures wireless audio signals arrive unimpeded. This Sonos Boost network extender has three internal antennas that improve Wi-Fi coverage by broadcasting signals through walls and ceilings in all directions.
 

how does wifi extender work?

As long as the Boost or at least one Sonos speaker is hardwired to your network it will create it's own wireless mesh network that allows all speakers to talk to one another.
4 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - Play:1 Wireless Smart Speaker for Streaming Music - Black
Sonos - Play:1 Wireless Smart Speaker for Streaming Music - Black
Fill your home with deep, rich sound with this Sonos Play:1 mini home speaker. A pair of Class-D amplifiers and custom-built drivers deliver intense sound, while the app provides complete music control. Create a wireless sound system by connecting Sonos speakers in different rooms over Wi-Fi with this Sonos Play:1 mini home speaker.
 

can I use these with my Sirius radio

Yes, you can
4 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
 

We bought sonos ceiling speakers, two for the living room and two for the kitchen will we be able to play different music in the living room at the same time as playing different music in the kitchen? Or will I need two amps?

To play different music in each room you will need an Amp for each room.
4 years, 8 months ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black
Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.
 

This might seem a silly question, but is this speaker stereo or mono?

Not silly at all. The speaker is mono, but when paired with a second one it can become a stereo set.
4 years, 8 months ago
by
Posted by: 
Sonos Customer Care