Sonos Customer Care

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September 20, 2019
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October 3, 2024
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Sonos Customer Care's Answers

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Sonos - Play:1 Wireless Smart Speaker for Streaming Music - Black

Fill your home with deep, rich sound with this Sonos Play:1 mini home speaker. A pair of Class-D amplifiers and custom-built drivers deliver intense sound, while the app provides complete music control. Create a wireless sound system by connecting Sonos speakers in different rooms over Wi-Fi with this Sonos Play:1 mini home speaker.

Will this work with a mp3 player?

No, it will not.

5 years, 6 months ago

Posted by:

Sonos Customer Care

Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black

Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.

Is there a line in port. Many portable speakers have a port to plug in an aux cord if blue tooth isn't available.

Best Answer

Yes, there is.

5 years, 6 months ago

Posted by:

Sonos Customer Care

Sonos - Port Streaming Media Player - Matte Black

Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.

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Hi there, I will arrive at Miami on 3rd December and planning to stay only a week time. Is there any chance to buy Sonos Port from one of your stores close to South Beach please? Thanking you for your help in advance.

Yes, any of the Magnolia Design Centers will have them in stock.

5 years, 6 months ago

Posted by:

Sonos Customer Care

Sonos - Beam Soundbar with Voice Control built-in - Black

Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.

does the sonos beam soundbar have a port for woofer along with the port for the tv ?

Beam can wirelessly connect to the Sonos Sub, but not a 3rd Party sub. It does have the connections to connect to your TV.

5 years, 6 months ago

Posted by:

Sonos Customer Care

Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black

Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.

Does this device to everything an Alexa can do, such as set a timer or give the weather?

It does most features, but notably only Amazon's own products can do call drop-in at this point.

5 years, 6 months ago

Posted by:

Sonos Customer Care

Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

Play music and control the playlist hands-free with this Sonos One smart speaker. Voice and app control capability allows for remote operation, while compatibility with popular streaming services ensures access to large libraries of music and audiobooks. Connect this Sonos One smart speaker to similar models to create a home sound system.

Does it work with Siri? Or Apple HomeKit?

No, it does not work with Siri, but you can cast content using AirPlay2.

5 years, 6 months ago

Posted by:

Sonos Customer Care

Sonos - Amp 250W 2.1-Ch Amplifier - Black

Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.

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hello, i JUST updated to sonos 5.1 with playbar, sub and 2 one’s with alexa\google assist. my living room is large. i would like more power for this system. can i utilize sonos new amp to power up this setup without upsetting this 5.1 configuration ? thx

You can use Amp for rear speakers or upgrade your 2 Ones to our Play5 which will give you the most sound output.

5 years, 6 months ago

Posted by:

Sonos Customer Care

Sonos - CONNECT Wireless Streaming Music Stereo Component - White

Sonos Connect: Add new features to your old stereo or home theater equipment; use this Sonos Connect component to integrate your external amplifier, receiver or powered speaker into a wireless audio system.

What is the difference(s) between Sonos Connect and Sonos Port? Thank you for info!

Port is our latest generation of players, and it features a high quality digital to analog converter for better sound, and Apple AirPlay2 integration.

5 years, 6 months ago

Posted by:

Sonos Customer Care

Sonos - Beam Soundbar with Voice Control built-in - Black

Will this work with a projector? We have a BenQ HT2050A.

It can, but you will need a device called an HDMI switcher. I would recommend a free in-home consultation from Best Buy to ensure you get it set up properly.

5 years, 6 months ago

Posted by:

Sonos Customer Care

Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White

I am unable to get the microphone to turn on. I touch the button and nothing happens.

Best Answer

First make sure that you have a voice assistant installed in the app. If that does not work unplug your player and plug it back in.

5 years, 6 months ago

Posted by:

Sonos Customer Care