Sonos Customer Care

Sonos Customer Care's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
1553
Helpfulness Votes
859

First Answer
September 20, 2019
Last Answer
September 26, 2024
Featured Answers
0
Best Answers
129

Sonos Customer Care's Reviews

Sonos Customer Care has not submitted any reviews.

Sonos Customer Care's Questions

Sonos Customer Care has not submitted any questions.

Sonos Customer Care's Answers

<<prev 1 ... 152 153 154 155 156 next>>

Sonos - Boost Wireless Speaker Transmitter - White

Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.

I need a speaker beside my chair so I can clearly hear tv. I have lost hearing in one ear.

The Boost amplifies the wireless network, but not sound. For that i would recommend the Sonos One SL speaker.

4 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - CONNECT Wireless Streaming Music Stereo Component - White

Sonos Connect: Add new features to your old stereo or home theater equipment; use this Sonos Connect component to integrate your external amplifier, receiver or powered speaker into a wireless audio system.

I'd like to play music from my iPhone iTunes library. Tracks not available on streaming services. I need to control music/sound effects from the opposite side of very large gym through an amp on the other side. WiFi signal is strong. Is this Possible?

You can not play songs from your iTunes library direct from your phone. However, if you have a PC also on the network it to has these tracks you can play the music from it.

4 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - Play:1 Wireless Smart Speaker for Streaming Music - Black

Fill your home with deep, rich sound with this Sonos Play:1 mini home speaker. A pair of Class-D amplifiers and custom-built drivers deliver intense sound, while the app provides complete music control. Create a wireless sound system by connecting Sonos speakers in different rooms over Wi-Fi with this Sonos Play:1 mini home speaker.

Is the Play:1 and ONE gen 2 compatible? meaning can i have a left and right channel?

No, you can not pair those two as a stereo right and left, but you can with a One and and SL version.

4 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black

Enhance your media experience with this Sonos One (Gen 2) smart speaker in black. Powered by a four-core processor, this speaker can connect to Wi-Fi and stream your favorite podcasts, radio stations and music with high-quality sound. This Sonos One (Gen 2) smart speaker includes Alexa and Google Assistant, so you can use it completely hands-free.

I have an older Sonos speaker that no longer plays music from my IPhone as that feature was taken away after the last update. Does this newer version Sonos have the ability to play the music I purchased thru ITunes from my IPhone without using airplay

Best Answer

No unfortunately this feature has been permanently removed from all Sonos speakers.

4 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - Geek Squad Certified Refurbished Boost Wi-Fi Range Extender

Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad® Certified Refurbished products.Extend wireless audio range with this Sonos Boost network extender. Capable of creating a dedicated wireless network, this network extender bypasses existing Wi-Fi and ensures wireless audio signals arrive unimpeded. This Sonos Boost network extender has three internal antennas that improve Wi-Fi coverage by broadcasting signals through walls and ceilings in all directions.

how does wifi extender work?

As long as the Boost or at least one Sonos speaker is hardwired to your network it will create it's own wireless mesh network that allows all speakers to talk to one another.

4 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - Play:1 Wireless Smart Speaker for Streaming Music - Black

can I use these with my Sirius radio

Yes, you can

4 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - Amp 250W 2.1-Ch Amplifier - Black

Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.

See all Q&A for this product

We bought sonos ceiling speakers, two for the living room and two for the kitchen will we be able to play different music in the living room at the same time as playing different music in the kitchen? Or will I need two amps?

To play different music in each room you will need an Amp for each room.

4 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - Black

This might seem a silly question, but is this speaker stereo or mono?

Best Answer

Not silly at all. The speaker is mono, but when paired with a second one it can become a stereo set.

4 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black

Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.

Will it pair up to a wifi TV?

No, Move is not designed to pair with a TV

4 years, 11 months ago

Posted by:

Sonos Customer Care

Sonos - 11.5' Power Cable for One and Play:1 - Black

Provide plenty of leeway from your Play:1 speaker to an available outlet with this Sonos black power cable. It provides a precise fit and its 11.5-foot length expands placement options.

Concerning the Sonos 11.5' Power Cable for One and Play:1 - Black. When will this product be in stock? I got the message that it is not available within 250 miles of my zipcode for store pickup. I want black not white.

Thanks for bringing this to our attention. We will work with Best Buy to ensure that we get additional supply.

4 years, 11 months ago

Posted by:

Sonos Customer Care