Sonos Customer Care
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- Answer Count1553
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- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
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With next-level audio that hits from every direction, Era 300 doesn’t just surround you, it puts you inside your music. Connect to all your content and devices using WiFi, Bluetooth, and 3.5 mm line in. Immerse yourself in the ultimate Dolby Atmos experience when you pair two with Arc or Beam (Gen 2).
How are the speakers installed? Do they need a wire to the main hub?
All speakers work wirelessly to stream music off of your wifi. It just needs power into the wall in a standard power outlet.
1 year, 2 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
Will this run from my SXM app from my phone?
Yes as long as you have the subscription that includes internet streaming. You can sign in directly in the Sonos app.
1 year, 2 months ago
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Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
How many speakers are in the soundbar?
Sonos Arc has 11 speakers and 11 class D digital amplifiers built in.
1 year, 2 months ago
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Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
TV. I want to upgrade to a sonos amp. I have two outdoor speakers connected to a outdoor and in a separate location a outdoor projector with landscape speakers. Can I connect both the TV and projector to 1 amp?
If you're asking if you can group them together to play the same thing at the same time, yes! If you want 1 Amp to physically connect to and play audio from both the tv and the projector the answer is no. The Amp only has 1 HDMI connection.
1 year, 2 months ago
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Sonos Customer Care
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
Does this speaker connect to Bluetooth? Does the speaker hold a charge ? Note: 72 hours to respond to a question does not rise to the level of Customer satisfaction we expect.
The Sonos Five is not bluetooth and must be plugged into the wall for power.
Note: if you ask your questions between 9-5EST Mon-Friday (with the exception of holidays) you'll get a faster response)
Note: if you ask your questions between 9-5EST Mon-Friday (with the exception of holidays) you'll get a faster response)
1 year, 2 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
I have an LG tv that has an LG soundbar… can these be added as the Rear speakers ?
They cannot. They can only be wirelessly added to Sonos soundbars or Sonos Amp as rears.
1 year, 2 months ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - White
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
I have 3 sonos amps powering ceiling speakers throughout my house. I use the sonos app. Could I add this speaker to create another room and pair it with my existing speakers and sound bar?
Hey thanks for the question. If you have a Sonos sounbar then yes, you can use two of them and use them as surround sound speakers. If you had it in your home by itself as a stand-alone speaker it would be it's own speaker in it's own space and could be grouped with your Amps to play music in all of those rooms.
1 year, 2 months ago
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Posted by:
Sonos Customer Care
Deliver crisp sound and a clean look to your entertainment setup with this white Sonos Five wireless speaker. Built-in Wi-Fi and Apple AirPlay 2 let you share your favorite playlists, while three high-excursion woofers and angled side tweeters deliver a wide range of audio enjoyment. Boasting Trueplay technology, this Sonos Five wireless speaker fills the dimensions of your space with sound.
Is there just a normal plug in for these speakers?
Yep! Just plug into the wall for power, download the Sonos app, and we'll walk you through the rest. :)
1 year, 2 months ago
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Posted by:
Sonos Customer Care
Featuring next-gen acoustics and new levels of connectivity, Era 100 transforms any room with the finely tuned stereo sound and rich bass your music deserves. Easily play all your audio content using WiFi, Bluetooth, and 3.5 mm line in. Enjoy hands-free control with your voice.
if you buy 2 ERA 100's, does one need to be hard wired, or can they both operate wireless? Also, I believe the package says the speaker is humidity resistant and that it can be used outside as long as it doesn't get wet. Is that correct?
Hi! Era 100 can be used completely wireless as long as it has an outlet to plug into for power. The speaker is made with a humidity resistant architecture which makes it perfect for bathrooms, and kitchens. It is not rated for outdoor use.
1 year, 3 months ago
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Posted by:
Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
My house has a pair of kilos h speakers in family room and another pair on patio ran through russound volume controls . Will 1 amp work with both pairs of speakers and russound volume controls connected
The Sonos Amp would bypass the need for the Russsound volume control. The Sonos Amp is 125w at 8ohms. So you would just need to calculate the power according to the speaker's features. More than likely, yes you would be able to run both pairs on one Amp. Keep in mind that if you do this, they will only be able to play the same thing at the same time. If you would like them separated to play different things in different rooms, you would want each pair on it's own Amp.
1 year, 3 months ago
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Sonos Customer Care