Sonos Customer Care
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- First AnswerSeptember 20, 2019
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Custom-designed by Sonos for Era 300, this pair of speaker stands allow for flexible placement and enhanced listening. The sleek design blends into any room.
How tall are the stands from floor to top of the stand?
The total height of the stand is 37.64 inches.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care
Custom-designed by Sonos for Era 300, this pair of speaker stands allow for flexible placement and enhanced listening. The sleek design blends into any room.
Each stand has a power cord, correct
Each stand will house the power cord that came included with your Era 300.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care
Sonos Roam SL allows the user to enjoy hours of music, radio, audiobooks, and more from all your favorite services thanks to the long-lasting rechargeable battery. Listen at home with WiFi and easily control the sound with the Sonos app, and stream with Bluetooth® everywhere else. Add more Sonos speakers around your home for multiroom listening. Everything works together over WiFi.
Will this work with the Sonos 1AP?
Sonos S1 App: This app is for older Sonos products that do not support the newer features introduced with the Sonos S2 app. If you have older Sonos products in your system that are only compatible with the Sonos S1 app, you can still control the Sonos Roam using the Sonos S1 app.
Sonos S2 App: This app is for newer Sonos products that support the latest features, including high-resolution audio, enhanced security, and more. If your entire Sonos system, including the Sonos Roam, is compatible with the Sonos S2 app, you can control the Roam using this app.
Since the Sonos Roam is a newer product, it is compatible with the Sonos S2 app. If you're using the Sonos S2 app to control your Sonos system, you can add the Sonos Roam to your system and control it alongside your other Sonos speakers using the same app.
Sonos S2 App: This app is for newer Sonos products that support the latest features, including high-resolution audio, enhanced security, and more. If your entire Sonos system, including the Sonos Roam, is compatible with the Sonos S2 app, you can control the Roam using this app.
Since the Sonos Roam is a newer product, it is compatible with the Sonos S2 app. If you're using the Sonos S2 app to control your Sonos system, you can add the Sonos Roam to your system and control it alongside your other Sonos speakers using the same app.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care
Play music and control the playlist hands-free with this Sonos One smart speaker. Voice and app control capability allows for remote operation, while compatibility with popular streaming services ensures access to large libraries of music and audiobooks. Connect this Sonos One smart speaker to similar models to create a home sound system.
Can this speaker be voice controlled by Google assistant
Yes, this speaker is Google assistant compatible.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
Can I plug this speaker into my bedroom tv to use as a sound booster on my tv?
These speakers do not have any wired connections other than ethernet. In order to set up to your home theater system you will need a soundbar first in order to connect these as surrounds to your home theater system.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care
Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - White
Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.
Can a user replace the battery himself?
Sonos does not offer user-replaceable batteries for the Sonos Roam speaker. The battery in the Sonos Roam is not designed to be easily removable or replaceable by the user.
If the battery in your Sonos Roam needs to be replaced due to issues such as reduced battery life or other battery-related problems, Sonos recommends contacting Sonos customer support for assistance. Depending on the nature of the issue and the warranty status of your Sonos Roam, Sonos may offer repair or replacement options for the speaker.
It's worth noting that the Sonos Roam comes with a limited warranty that covers defects in materials and workmanship for one year from the date of purchase. If you encounter any issues with the battery or other components of your Sonos Roam within the warranty period, Sonos may provide support or service according to their warranty terms.
If the battery in your Sonos Roam needs to be replaced due to issues such as reduced battery life or other battery-related problems, Sonos recommends contacting Sonos customer support for assistance. Depending on the nature of the issue and the warranty status of your Sonos Roam, Sonos may offer repair or replacement options for the speaker.
It's worth noting that the Sonos Roam comes with a limited warranty that covers defects in materials and workmanship for one year from the date of purchase. If you encounter any issues with the battery or other components of your Sonos Roam within the warranty period, Sonos may provide support or service according to their warranty terms.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
What is the difference between the 2.0 channel amp and the 2.1 channel amp?
The difference between a 2.0 channel amp and a 2.1 channel amp lies in the number of audio channels and the presence of a dedicated channel for low-frequency effects (LFE), typically associated with a subwoofer. Here's a breakdown of each:
2.0 Channel Amp:
A 2.0 channel amp refers to an amplifier that supports two audio channels, typically designated as left (L) and right (R) channels.
In a 2.0 channel setup, audio is delivered through two main speakers, one for the left channel and one for the right channel.
There is no dedicated channel for low-frequency effects (LFE), meaning there is no provision for connecting a subwoofer directly to the amplifier.
2.1 Channel Amp:
A 2.1 channel amp also supports two main audio channels (left and right), similar to a 2.0 channel amp.
In addition to the two main channels, a 2.1 channel amp includes a dedicated channel for low-frequency effects (LFE), typically referred to as the ".1" channel.
The ".1" channel is specifically designed to handle low-frequency audio signals and is intended for connecting a subwoofer to the amplifier.
In a 2.1 channel setup, audio is delivered through two main speakers (left and right) for mid and high-frequency sounds, and a subwoofer handles low-frequency sounds for added bass response.
In summary, while both a 2.0 channel amp and a 2.1 channel amp support stereo audio playback through two main channels (left and right), a 2.1 channel amp includes an additional channel specifically for low-frequency effects, allowing for the connection of a subwoofer to enhance bass response in the audio setup.
2.0 Channel Amp:
A 2.0 channel amp refers to an amplifier that supports two audio channels, typically designated as left (L) and right (R) channels.
In a 2.0 channel setup, audio is delivered through two main speakers, one for the left channel and one for the right channel.
There is no dedicated channel for low-frequency effects (LFE), meaning there is no provision for connecting a subwoofer directly to the amplifier.
2.1 Channel Amp:
A 2.1 channel amp also supports two main audio channels (left and right), similar to a 2.0 channel amp.
In addition to the two main channels, a 2.1 channel amp includes a dedicated channel for low-frequency effects (LFE), typically referred to as the ".1" channel.
The ".1" channel is specifically designed to handle low-frequency audio signals and is intended for connecting a subwoofer to the amplifier.
In a 2.1 channel setup, audio is delivered through two main speakers (left and right) for mid and high-frequency sounds, and a subwoofer handles low-frequency sounds for added bass response.
In summary, while both a 2.0 channel amp and a 2.1 channel amp support stereo audio playback through two main channels (left and right), a 2.1 channel amp includes an additional channel specifically for low-frequency effects, allowing for the connection of a subwoofer to enhance bass response in the audio setup.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care
Featuring next-gen acoustics and new levels of connectivity, Era 100 transforms any room with the finely tuned stereo sound and rich bass your music deserves. Easily play all your audio content using WiFi, Bluetooth, and 3.5 mm line in. Enjoy hands-free control with your voice.
Can I hook 2 up to my TV without a soundbar and what is the channel equivalent if I use 2? Would it be similar to 4 channels or does the sound still compress into 2 channels?
Yes, you can hook up two Sonos Era 100 speakers to your TV without using a soundbar. The Sonos Era 100 speakers can be used as standalone speakers or as part of a Sonos surround sound system.
When using two Sonos Era 100 speakers with your TV, they can function as left and right stereo speakers, providing a stereo audio experience. This means that the audio from your TV will be divided into two channels: left and right.
If you're using two Sonos Era 100 speakers as part of a Sonos surround sound system, they can serve as the rear surround speakers. In this configuration, the audio from your TV will be processed by the Sonos system to create a surround sound experience, which typically involves decoding and distributing the audio across multiple channels, including front left, front right, center, surround left, surround right, and sometimes a subwoofer channel for low-frequency effects (LFE).
The specific audio processing and channel configuration will depend on the capabilities of your TV, the content you're watching, and how the Sonos system is configured. In general, when using two Sonos Era 100 speakers as rear surround speakers, the audio may still be compressed into two channels (left and right) for the rear surround soundstage, but the Sonos system will create a spatial surround sound experience using these channels along with the other speakers in the system.
If you have specific preferences for audio processing or channel configuration, I recommend consulting the user manual for your TV and the Sonos app or Sonos system settings for information on how to configure the audio output and surround sound settings to achieve your desired audio experience.
When using two Sonos Era 100 speakers with your TV, they can function as left and right stereo speakers, providing a stereo audio experience. This means that the audio from your TV will be divided into two channels: left and right.
If you're using two Sonos Era 100 speakers as part of a Sonos surround sound system, they can serve as the rear surround speakers. In this configuration, the audio from your TV will be processed by the Sonos system to create a surround sound experience, which typically involves decoding and distributing the audio across multiple channels, including front left, front right, center, surround left, surround right, and sometimes a subwoofer channel for low-frequency effects (LFE).
The specific audio processing and channel configuration will depend on the capabilities of your TV, the content you're watching, and how the Sonos system is configured. In general, when using two Sonos Era 100 speakers as rear surround speakers, the audio may still be compressed into two channels (left and right) for the rear surround soundstage, but the Sonos system will create a spatial surround sound experience using these channels along with the other speakers in the system.
If you have specific preferences for audio processing or channel configuration, I recommend consulting the user manual for your TV and the Sonos app or Sonos system settings for information on how to configure the audio output and surround sound settings to achieve your desired audio experience.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care
Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.
Can this soundbar withstand heat, cold, etc? Looking to use it and leave it outside with patio tv
No, the Sonos Ray soundbar is not designed to withstand outdoor conditions such as extreme heat, cold, humidity, or exposure to the elements. It's intended for indoor use in controlled environments where temperature and humidity levels are within typical household ranges.
Using the Sonos Ray soundbar outdoors, especially in environments with fluctuating temperatures and exposure to moisture, can lead to damage to the internal components and compromise its performance and longevity. Additionally, exposure to sunlight and UV rays can also cause discoloration and damage to the materials.
Using the Sonos Ray soundbar outdoors, especially in environments with fluctuating temperatures and exposure to moisture, can lead to damage to the internal components and compromise its performance and longevity. Additionally, exposure to sunlight and UV rays can also cause discoloration and damage to the materials.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care
Place your Sonos Era 100 speakers anywhere in the room with this pair of custom-designed stands. The weighted base provides added stability and integrated cable management elegantly hides the power cable for a sleek, streamlined look.
Can the cords travel inside the base to the bottom?
Correct, the cords are hidden within the stand if purchasing the official stand for your Sonos Era 100s.
3 months, 3 weeks ago
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Posted by:
Sonos Customer Care