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    September 20, 2019
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    February 27, 2024
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Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
 

Can I use this system outside?

Hi, thank you for your question. The Sonos Five requires being plugged into a power outlet and a wifi connection. Though customers can bring it out to a patio or deck near their home and plug it in to enjoy music, it is not weather resistant. For outdoor use you would want to look at the Sonos Move. The Sonos Move is weather resistant and is battery powered.
7 months ago
by
Posted by: 
Sonos Customer Care
 
With next-level audio that hits from every direction, Era 300 doesn’t just surround you, it puts you inside your music. Connect to all your content and devices using WiFi, Bluetooth, and 3.5 mm line in. Immerse yourself in the ultimate Dolby Atmos experience when you pair two with Arc or Beam (Gen 2).
 

I currently have an Arc + Sub + 2 x OneSL in my set up. Can I add 2 x Era 300 to that as surround/wide channel ? If I can’t, then I’ll have to swap out the OneSLs with ERAs. Can the same power cord be used that powers the OneSLs ?

Hi, you can only use one pair of rear speakers, so in this case an upgrade to Era 300s would be the best solution. Also, unfortunately they do use a different power cord, so this would need to be swapped out also.

Thanks for your inquiry.
8 months ago
by
Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

How does Apple Music work on the Sonos Arc? I see that the unit does have Apple Music built into the app but there is little other info.

Hi Tom,
Apple Music works in two different ways. The first is integrating the service into our App. This option puts the music and room selection in place. Second, your can use the AirPlay function from your IOS device to send the music to the Arc speaker.

Thanks, for your inquiry.
8 months ago
by
Posted by: 
Sonos Customer Care
 
Unleash your listening experience with Move 2. Upgraded inside and out, this portable powerhouse puts heart-pumping stereo sound wherever you want it. Enjoy up to 24 hours of non-stop playback. Rated IP56, this speaker is both dust and water resistant, making it perfect for outdoor use.
 

Can this new model Move 2 be paired with a the Sonos OG Move for stereo sound or is it only with another Move 2 that it can be paired properly?

Since Move 2 has two tweeters and Move 1 has one you cannot pair two together to create a stereo pair. However, you can group multiple Moves of either generation together to create a larger sound. Each player would be playing both the left and right channel sound.

Thanks, for your inquiry.
8 months ago
by
Posted by: 
Sonos Customer Care
 
Transform your listening experience with this white Sonos Arc Premium smart soundbar. The 3-D sound technology and Dolby Atmos produce immersive audio delivery from all directions, while the Sonos App lets you stream music and podcasts wirelessly. This Sonos Arc Premium smart soundbar features 11 high-performance drivers and elliptical woofers for rich bass frequencies, and the low-profile design blends with walls discreetly.
 

Does the Arc play Apple Music independently of a iPhone or iPad?

It can do that via the AirPlay feature from an IOS device.

Thanks for your inquiry.
8 months ago
by
Posted by: 
Sonos Customer Care
 
Enjoy rich audio quality with this Sonos In-Wall speaker by Sonance. Works with other Sonos components to create a complete home audio system. This Sonos In-Wall speaker by Sonance fits in most standard wall cavities, creating a seamless look for your entertainment center.
 

Sounds like these are just regular passive speakers. I stll need a Sonos amp to connect into my Sonos system. Can I connect my CD and Turntable into it as well? Are there any other advantages to these speakers if I can just use any speaker?

Hi Danny,
Yes, you would still need an Amp to power them. If you chose our Sonos Amp it does have a line-in input for additional devices. The advantage to using our Sonos Amp with the Sonos speakers is that they are the only passive speakers that can be tuned to your specific environment using a process called TruePlay in our app. Second, you can connect up to three pairs of Sonos by Sonance speakers to one Amp.

Thanks for your inquiry.
8 months ago
by
Posted by: 
Sonos Customer Care
 
Unleash your listening experience with Move 2. Upgraded inside and out, this portable powerhouse puts heart-pumping stereo sound wherever you want it. Enjoy up to 24 hours of non-stop playback. Rated IP56, this speaker is both dust and water resistant, making it perfect for outdoor use.
 

How many devices can Sonos - Move 2 Bluetooth be connected to at the same time?

One device at a time.
8 months ago
by
Posted by: 
Sonos Customer Care
 
Unleash your listening experience with Move 2. Upgraded inside and out, this portable powerhouse puts heart-pumping stereo sound wherever you want it. Enjoy up to 24 hours of non-stop playback. Rated IP56, this speaker is both dust and water resistant, making it perfect for outdoor use.
 

What is the sound quality for outdoor use (e.g. at a youth soccer game with crowd noise)?

I think you will be pleasantly surprised by the output. I'd recommend you check it out at your local store as it will give you a good sense of the sound output.
8 months ago
by
Posted by: 
Sonos Customer Care
 
Unleash your listening experience with Move 2. Upgraded inside and out, this portable powerhouse puts heart-pumping stereo sound wherever you want it. Enjoy up to 24 hours of non-stop playback. Rated IP56, this speaker is both dust and water resistant, making it perfect for outdoor use.
 

I was going to bring this to South America (220v), where the voltage is double the US (110v). Are they releasing a model that is compatible with 220v outlets, so the battery doesn’t get toasted by the extra voltage?

Our products have converters built into them for 220.
9 months ago
by
Posted by: 
Sonos Customer Care
 
Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.
 

What is the correct app to set up my sound bar?

The Sonos App. The "sand" or yellow/brown one.
9 months ago
by
Posted by: 
Sonos Customer Care