Sonos Customer Care

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September 20, 2019
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September 26, 2024
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Sonos Customer Care's Answers

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Sonos - One SL Wireless Smart Speaker - Black

Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.

I am currently operating 2 Sonos 5 units. Can I add a single Sonos One SL to my system? If so, is it complicated to add.?

Of course, you can add up to 32 Sonos products on a system. It's very easy!

1 year, 6 months ago

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Sonos Customer Care

Sonos - Era 100 Speaker (Each) - White

Featuring next-gen acoustics and new levels of connectivity, Era 100 transforms any room with the finely tuned stereo sound and rich bass your music deserves. Easily play all your audio content using WiFi, Bluetooth, and 3.5 mm line in. Enjoy hands-free control with your voice.

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Can this Sonos Era 100 connect to music on my PC wirelessly. and on ITunes on my computer?

Hi, and thank you for your question. Sonos does have a desktop app which you can use to control Sonos. However, the mobile app is needed to set up new Sonos players. Our products no longer support I tunes directly, but you can stream from Apple Music, a NAS drive, or personal music library via your computer.

1 year, 6 months ago

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Sonos Customer Care

Sonos - Architectural 6-1/2" Passive 2-Way In-Ceiling Speakers (Pair) - White

Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.

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Do you need to add the amp for these to work? I have the sound bar &subwoofer but not the amp. And are they Wireless or you need to wire them to the amp?

These speakers are designed to work best with the Sonos Amp as there are features that only work with/because of the Sonos Amp. The must be wired with speaker wire from our Amp, to these speakers. It would be a great surround sound solution, with your Sonos soundbar and Sub!

1 year, 6 months ago

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Sonos Customer Care

Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

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Is it possible to use the arc soundbar with a pair of 5's , sub, and surround speakers

Hello! Our soundbars can only work with our Sub, and All in one speakers wirelessly.

1 year, 6 months ago

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Sonos Customer Care

Sonos - Ray Soundbar with Wi-Fi - Black

Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.

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Can I use this sound bar and Bluetooth headphones at the same time with Samsung TV that has Bluetooth connectivity?

Best Answer

We don't believe any TV will output sound via 2 different sources at the same time.

1 year, 7 months ago

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Sonos Customer Care

Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black

Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.

I wanted to know if i can use this speaker with my record player.

You can if you have your record player plugged into a Sonos Port or Sonos Amp and group the Move with it. The Victrola Carbon just launched as well. It's a wireless record player that connects to Sonos products.

1 year, 7 months ago

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Sonos Customer Care

Sonos - Sub Mini Dual 6" Wifi Subwoofer - Black

Deepen your enjoyment of TV, music, and more with bold bass when you pair Sub Mini with Beam, Ray, One, or One SL. Place it anywhere in the room, breeze through setup with help from the Sonos app, and experience richer, more immersive sound without any buzz or rattle..

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I have the Subwoofer, Arc, and 2 SL One package. Can I add this Min-Sub to the Sonos Surround system?

Great question. You cannot add Sub mini to this configuration if Sub is already on it. You can add Sub mini to another room if you'd like, or put Sub Mini on this system and move the Sub to another Sonos product in your home.

1 year, 7 months ago

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Sonos Customer Care

Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

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will sony tv speakers work together Sonos soundbar

Absolutely!

1 year, 7 months ago

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Sonos Customer Care

Sonos - One SL Wireless Smart Speaker - White

Will a Sonos One SL pair/connect to an EPSON Projector w/ model no. V11HA87020

It won't. One SL is designed to be a standalone music speaker. If your projector has HDMI ARC or eARC we would recommend using one of our soundbars. Alternatively you can use a receiver, and us Sonos Port to listen to you music via that receiver.

1 year, 7 months ago

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Sonos Customer Care

Sonos - 11.5' Power Cable for One and Play:1 - Black

Provide plenty of leeway from your Play:1 speaker to an available outlet with this Sonos black power cable. It provides a precise fit and its 11.5-foot length expands placement options.

Will this work on a Samsung un65h7150afxza TV?

1 year, 7 months ago

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Sonos Customer Care