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    September 20, 2019
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Add thumping bass to your home audio setup with this Sonos wireless subwoofer. The built-in Wi-Fi offers a simple cable-free setup, while the two force-canceling drivers eliminate vibrations and rattles for high-quality sound output. This Sonos wireless subwoofer features a high-gloss black finish to lend an upscale touch to your space.
 

Can the Sonos Sub be paired with a Sonos Ray?

Indeed it can!
2 years, 1 month ago
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Sonos Customer Care
 
 Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
Play music and control the playlist hands-free with this Sonos One smart speaker. Voice and app control capability allows for remote operation, while compatibility with popular streaming services ensures access to large libraries of music and audiobooks. Connect this Sonos One smart speaker to similar models to create a home sound system.
 

Can I replace one of my Sonos Play 1 speakers with a Sonos One?

Thank you for your question! We aren't sure the context you're referring to by "replacing"? You can have up to 32 speakers on one system so you can add the One if you'd like. If your Play 1 is still functional and you wold just like to replace it with a One, by all means you can!
2 years, 1 month ago
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Sonos Customer Care
 
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
 

Can I connect several devices to my Sony STR-DA5300ES receiver (multiple type inputs) with HDMI output to this Sonos amp for WiFi connection to my Sonos ARC System?

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Hi and thank you for your question. If you're looking to get Sonos working with your receiver, you'll want the Sonos Port. The Sonos Amp powers a pair of passive speakers like in walls, or tower speakers. Sonos Arc would take the place of your receiver.
2 years, 1 month ago
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Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - Black
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

How can I connect Sonia speaker to my Sony turntable

The Sonos Port will plug into your turntable. Allowing you to send sound to any Sonos speaker in your home. You can also use Sonos Amp. Plug the turntable into it, and listen to your record on your favorite passive speakers powered by Sonos.
2 years, 1 month ago
by
Posted by: 
Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - Black
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

I want to add a pair of One SL speakers with my TV and Arc. Can the One SL be wall mounted? If so, recommended hardware? And, how long is the power cord?

Great questions! Yes the One SL can be wall mounted. You can search "Sonos One wall mount" to find mounts compatible with One SL. The power cable is 5ft long. Longer/shorter power cables are available on Best Buy's site as well by searching "sonos one power cable." You will see it called "power cable for Sonos One and Play 1"
2 years, 1 month ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Does it look good under a 65" TV with the Sanus mount?

This is personal preference. We recommend the Arc aesthetically for tv's that size.
2 years, 1 month ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Does it come with remote control device. If not how do we control all features

You control Sonos with your smartphone, or tablet.
2 years, 1 month ago
by
Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

I have a Android phone and I cannot configure the speakers to calibrate my room. The arc is working but I don't think the speakers is working for Dolby Atmos. Hearing sound but no height effect at all. Don't know if Sonos will fix this issue.

Thank you for reaching out. Our room calibration feature called Trueplay Tuning is reserved for IOS devices. If you have an IOS device in the house like an iPad or family member's phone. You'll want to use that. The reason Trueplay only works on IOS is because of the consistency in the microphones with IOS devices.
2 years, 1 month ago
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Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

I really don't understand why the Sonos arc will not work with Android phones. As much as this system cost you would think this is not a problem. Don't know if Sonos will have real speakers that will be up-firing. Also no REMOTE..geeze.

Sonos does work with Android. There are two top firing speakers, and the reason we don't include a remote is because it learns the one you are already using with your tv. :)
2 years, 1 month ago
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Sonos Customer Care
 
Deepen your enjoyment of TV, music, and more with bold bass when you pair Sub Mini with Beam, Ray, One, or One SL. Place it anywhere in the room, breeze through setup with help from the Sonos app, and experience richer, more immersive sound without any buzz or rattle..
 

Will this work with two outside Definitive Solutions speakers?? Looking to get something to amplify the sound for the two speakers. Thank you 😊

This can work with those speakers if they are powered by the Sonos Amp. Worth noting, it's not designed for outdoor use.
2 years, 1 month ago
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Sonos Customer Care