Sonos Customer Care
 
 
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    September 20, 2019
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    September 26, 2024
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Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
 

Can I connect several devices to my Sony STR-DA5300ES receiver (multiple type inputs) with HDMI output to this Sonos amp for WiFi connection to my Sonos ARC System?

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Hi and thank you for your question. If you're looking to get Sonos working with your receiver, you'll want the Sonos Port. The Sonos Amp powers a pair of passive speakers like in walls, or tower speakers. Sonos Arc would take the place of your receiver.
1 year, 8 months ago
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Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - Black
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

How can I connect Sonia speaker to my Sony turntable

The Sonos Port will plug into your turntable. Allowing you to send sound to any Sonos speaker in your home. You can also use Sonos Amp. Plug the turntable into it, and listen to your record on your favorite passive speakers powered by Sonos.
1 year, 8 months ago
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Posted by: 
Sonos Customer Care
 
 Sonos - One SL Wireless Smart Speaker - Black
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
 

I want to add a pair of One SL speakers with my TV and Arc. Can the One SL be wall mounted? If so, recommended hardware? And, how long is the power cord?

Great questions! Yes the One SL can be wall mounted. You can search "Sonos One wall mount" to find mounts compatible with One SL. The power cable is 5ft long. Longer/shorter power cables are available on Best Buy's site as well by searching "sonos one power cable." You will see it called "power cable for Sonos One and Play 1"
1 year, 8 months ago
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Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Does it look good under a 65" TV with the Sanus mount?

This is personal preference. We recommend the Arc aesthetically for tv's that size.
1 year, 8 months ago
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Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Does it come with remote control device. If not how do we control all features

You control Sonos with your smartphone, or tablet.
1 year, 8 months ago
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Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

I have a Android phone and I cannot configure the speakers to calibrate my room. The arc is working but I don't think the speakers is working for Dolby Atmos. Hearing sound but no height effect at all. Don't know if Sonos will fix this issue.

Thank you for reaching out. Our room calibration feature called Trueplay Tuning is reserved for IOS devices. If you have an IOS device in the house like an iPad or family member's phone. You'll want to use that. The reason Trueplay only works on IOS is because of the consistency in the microphones with IOS devices.
1 year, 8 months ago
by
Posted by: 
Sonos Customer Care
 
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
 

I really don't understand why the Sonos arc will not work with Android phones. As much as this system cost you would think this is not a problem. Don't know if Sonos will have real speakers that will be up-firing. Also no REMOTE..geeze.

Sonos does work with Android. There are two top firing speakers, and the reason we don't include a remote is because it learns the one you are already using with your tv. :)
1 year, 8 months ago
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Sonos Customer Care
 
Deepen your enjoyment of TV, music, and more with bold bass when you pair Sub Mini with Beam, Ray, One, or One SL. Place it anywhere in the room, breeze through setup with help from the Sonos app, and experience richer, more immersive sound without any buzz or rattle..
 

Will this work with two outside Definitive Solutions speakers?? Looking to get something to amplify the sound for the two speakers. Thank you 😊

This can work with those speakers if they are powered by the Sonos Amp. Worth noting, it's not designed for outdoor use.
1 year, 8 months ago
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Sonos Customer Care
 
 Sonos - Female-to-Male Audio Adapter - Black
Sonos - Female-to-Male Audio Adapter - Black
Connect Beam (not included) to your smart TV's optical audio output via a standard HDMI cord with this Sonos black optical adapter. The layer of rubber on the surface protects wires from damage, providing durability and longevity. This Sonos black optical adapter is quick and simple to attach for added convenience.
 

I have a usb Mic but I need to plug it into an aux would this support that Mic for what I need?

This is not what this product is designed for.
1 year, 8 months ago
by
Posted by: 
Sonos Customer Care
 
Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.
 

Can the Beam connect with a Samsung "One Box" via ARC and play streaming content from the TV?

The Beam can plug into any source with eARC, ARC, or optical. However, it's recommended that it plugs directly into the tv for the best experience.
1 year, 9 months ago
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Sonos Customer Care