Sonos Customer Care

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September 20, 2019
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Sonos Customer Care's Answers

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Sonos - Amp 250W 2.1-Ch Amplifier - Black

Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.

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What is the max wire size this amp will accommodate?

Distance from speaker to Amp or Connect:Amp

Gauge (AWG)

Less than 80 ft
16

80 to 200 ft
14

200 to 300 ft
12

1 year, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Beam (Gen 2) - Black

Effortlessly enrich your entertainment experience with the latest generation of Beam, now with Dolby Atmos. Enjoy panoramic sound for shows, movies and games when the TV is on, and stream music radio and more when it's off.

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Is the Sonos Beam & subwoofer compatible with a 'non" smart tv?

Sonos soundbars are compatible with any TV that has eARC, ARC, or optical ports. So yes. - Sonos Subs are compatible with any Sonos soundbars. So also yes. :)

1 year, 9 months ago

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Sonos Customer Care

Sonos - Architectural 6-1/2" Passive 2-Way In-Ceiling Speakers (Pair) - White

Enjoy premium audio quality without sacrificing your design aesthetic when you install these Sonos In-Ceiling speakers by Sonance . In-ceiling installation creates a seamless look, while the 1-inch tweeter and 6.5-inch woofer deliver powerful sound to your home audio system. These Sonos In-Ceiling speakers by Sonance pairs perfectly with other Sonos audio equipment.

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Can these speakers be hardwired into an av receiver like the Denon series, including connecting the Sonos arc hdmi into the av review? Thanks.

Thanks for your question. They can be, however they are designed to work best with the Sonos Amp. That's the key difference with these speakers.

1 year, 9 months ago

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Sonos Customer Care

Sonos - Female-to-Male Audio Adapter - Black

Connect Beam (not included) to your smart TV's optical audio output via a standard HDMI cord with this Sonos black optical adapter. The layer of rubber on the surface protects wires from damage, providing durability and longevity. This Sonos black optical adapter is quick and simple to attach for added convenience.

I have an older sound bar with optical in. My tv has an hdmi arc connection, would this adapter allow me to control the sound at volume with my tv remote?

Thank you for your question. This adapter is designed for TV's with only optical ports, giving them the ability to plug into Sonos soundbars with HDMI.

1 year, 9 months ago

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Sonos Customer Care

Sonos - Beam (Gen 2) - Black

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Can I mount this Sonos sound bar to the bottom of my Samsung 65" class 8000 Series LED 4k UHD Smart Tizen TV?

You sure can. Wall mount sold separately, on Best Buy's website.

1 year, 9 months ago

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Sonos Customer Care

Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

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can you wire different ceiling speaker to the sonos sound bar

You can wire an 3rd party speakers as surrounds using the Sonos Amp to power them.

1 year, 9 months ago

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Sonos Customer Care

Sonos - Ray Soundbar with Wi-Fi - Black

Upgrade your TV, music, and gaming experiences with this impressively compact and easy-to-use soundbar. Experience precisely balanced sound, including crisp dialogue and solid bass, plus streamlined control with your TV remote, the Sonos app, Apple AirPlay 2, and more.

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Will the Sonos beam or ray work with a custom built pc with a 750watt power supply or are these mainly made to work with just TVs.?

Hi, our products are designed to work with a tv, but will work with any audio being sent from an HDMI ARC, eARC, or optical port.

1 year, 9 months ago

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Sonos Customer Care

Sonos - One SL Wireless Smart Speaker - Black

Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.

Will it work with an iPhone 8 S Can you connect it with cords to the phone.

Hi, our products are designed to work wirelessly using our app, and or you music streaming services. We work on Iphones running IOS 14 or higher.

1 year, 9 months ago

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Sonos Customer Care

Sonos - Port Streaming Media Player - Matte Black

Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.

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I have the Sonos Arc, Subwoofer and surround speakers (SonosSL). Works fine. We just purchased two Sonos One Speakers. We also have several Amazon Echo devices. Do I need the Sonos Media Player if I just want to install and use the One Speakers?

Hi, thanks for your question. The Port is designed to get your receiver or amplifier on your Sonos system. It doesn't sound like that's what you're looking to do, so no need for Port. You can have up to 32 of our products on one network, no matter what players you choose.

1 year, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

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Can I pair this or link this with one or two Sonos beam player Sound bars? Thank you.

Thanks for your question. You can group them together at the same to to play the same thing. However, you cannot pair them up as one surround sound together. If you'd like surround sound you would need one of our Soundbars, and x2 Sonos Ones/SL's, or Fives to pair as surround sound speakers.

1 year, 9 months ago

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Sonos Customer Care