Sonos Customer Care
Sonos Customer Care's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count1553
- Helpfulness Votes859
- First AnswerSeptember 20, 2019
- Last AnswerSeptember 26, 2024
- Featured Answers0
- Best Answers129
Sonos Customer Care's Reviews
Sonos Customer Care has not submitted any reviews.
Sonos Customer Care's Questions
Sonos Customer Care has not submitted any questions.
Sonos - One SL Wireless Smart Speaker - Black
Get rich, room-filling sound with this Sonos One SL speaker, and control it with the Sonos app, Apple AirPlay 2, and more. Pair it with Sonos One or another One SL in the same room for stereo separation and more detailed sound.
I have my sonos connected to my Alexa app to control by my phone Question is can I use my sonos in backyard where internet does not reach but still control with my Alexa and Spotify ??
Hi, and thank you for this question. Unfortunately at this time voice assistants do not work without wifi.
3 years, 3 months ago
by
Posted by:
Sonos Customer Care
Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.
Does the Sonos make a bracket for the Roam that will allow you to hang it on a wall outside?
Hi, and thank you for your question. We do not make a bracket for Roam at this point.
3 years, 3 months ago
by
Posted by:
Sonos Customer Care
Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.
Can I use two Roam speakers simultaneously in an outdoor, Bluetooth setting - on the same channel such as Pandora, just for increased depth/loudness?
Hi, and thank you for your question. We can guarantee that our speakers will play the same thing at the same time on wifi. However, on bluetooth it really depends on the device your streaming from. Most devices don't support multiple bluetooth streams.
3 years, 3 months ago
by
Posted by:
Sonos Customer Care
Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.
Can I use the Amp with Klipsch AWR-650-SM Outdoor Rock Speakers? If so, what is the maximum number of rock speakers I can connect to one Amp?
Hi, and thank you for your question. Yes, these should work with Amp. We recommend 2 pairs of speakers on a single Amp maximum.
3 years, 3 months ago
by
Posted by:
Sonos Customer Care
Set up this Sonos Five wireless speaker in your living room to get the party going. Three high-excursion woofers deliver deep bass you can dance to, while Trueplay technology maximizes sound to fit the acoustics of your space. Capacitive touch and Siri, Alexa and Google Assistant voice controls on this Sonos Five wireless speaker let you change tunes and adjust the volume with a tap or a word.
How much it weighs
Weight
14 lbs. (6.36 kg).
14 lbs. (6.36 kg).
3 years, 3 months ago
by
Posted by:
Sonos Customer Care
Sonos - Boost Wireless Speaker Transmitter - White
Enjoy reliable streaming performance with your SONOS speakers using this Sonos Boost wireless transmitter, which features 3 antennas that broadcast 360° signals through walls and ceilings for efficient long-range coverage to most rooms.
I have 1 Symfonisk connected to my router, and many more Symfonisk wireless. The router is 15 meters (45 ft) from the farthest away speaker. Should I use Boost directly in the router, wireless int the middle of the house, or do I need 2 Boost?
Hi, and thank you for reaching out. We recommend one Boost being plugged directly into your router and then using your other Sonos products wirelessly. Boost creates a dedicated mesh network that your speakers will receive and repeat. So, we aren't as concerned where it's placed as long as each products is getting a strong signal.
Feel free to reach out to us. Sonos.com/support - from there you can contact us whichever way is best for you and we can help you with any questions you have! Hopefully this article from our support site helps. https://support.sonos.com/s/article/3235?language=en_US - Note here, the Sonos One in the diagram at the bottom would be a Boost in your case.
Feel free to reach out to us. Sonos.com/support - from there you can contact us whichever way is best for you and we can help you with any questions you have! Hopefully this article from our support site helps. https://support.sonos.com/s/article/3235?language=en_US - Note here, the Sonos One in the diagram at the bottom would be a Boost in your case.
3 years, 3 months ago
by
Posted by:
Sonos Customer Care
Enable new placement possibilities of your Five speaker with this black Sonos power cable. Its 11.5-foot length provides plenty of reach to an electrical outlet.
will this work on a Samsung tv?
Hi, and thank you for your question. Yes, the Arc will work with a Samsung tv using ARC, eARC, or Optical.
3 years, 3 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
Can I put the Sonos arc on a shelf that’s 60 inches wide and has a shelf above it that’s only 6 inches away
Hi, here are the dimensions for Arc.
Dimensions - H x W x D
3.4 x 45 x 4.5 inches
Dimensions - H x W x D
3.4 x 45 x 4.5 inches
3 years, 3 months ago
by
Posted by:
Sonos Customer Care
Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.
I have a Sonos ARC and I want to add the Gen.3 Subwoofer and the Sonos One SL, my question is that if to synchronize the three products and work together as a home theater they need to be linked to a WiFi network?
Hi, and thank you for your question. Yes, our products all link together over wifi. A wifi network would be needed to use our home theater system wirelessly!
3 years, 3 months ago
by
Posted by:
Sonos Customer Care
Sonos - Roam Smart Portable Wi-Fi and Bluetooth Speaker with Amazon Alexa and Google Assistant - Black
Enjoy astonishing sound with this breakthrough portable speaker. Stream music and more over WiFi at home and listen on the go with Bluetooth. Get up to 10 hours of battery life. Easily control the sound with the Sonos app, your voice, and Apple AirPlay 2. Create a whole-home sound system with multiple Sonos speakers.
Can I use the Roam speakers independent without integrating with a Sonos System?
Hi, and thank you for your question. The Roam needs to be set up on wifi first, so that it can get the proper updates needed for the best experience. If you have Sonos on a network already, it will want to join the Sonos on that network. You can use it on bluetooth after that where you want. It will also support multiple wifi networks, so you can set it up on a different one if you'd like.
3 years, 3 months ago
by
Posted by:
Sonos Customer Care