Sonos Customer Care

Sonos Customer Care's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
1553
Helpfulness Votes
859

First Answer
September 20, 2019
Last Answer
September 26, 2024
Featured Answers
0
Best Answers
129

Sonos Customer Care's Reviews

Sonos Customer Care has not submitted any reviews.

Sonos Customer Care's Questions

Sonos Customer Care has not submitted any questions.

Sonos Customer Care's Answers

<<prev 1 ... 85 86 87 88 89 ... 156 next>>

Sonos - Port Streaming Media Player - Matte Black

Stream audio to a stereo system with this matte black Sonos Port. The audio line-in lets you connect CD players and record players, while the line-out supports RCA or digital connections for amplified audio equipment. This Sonos Port features easy-to-use controls so you can adjust volume, bass and treble, and the Ethernet port supports high-speed connections.

See all Q&A for this product

Installed Port (11/25) to stereo & Sonos system (w/ SI), everything worked. Tried installing 2nd Port for another room stereo system (12/19), forced to update to S2 before I could finish install. Using IOS 14.3, need SI for legacy product , why force S2?

Hi, and thank you for reaching out with this question. If our app detects products with S2 support, it will prompt you to update to S2, however it should not have forced you into S2. Could you reach out to us at sonos.com/support so that we can help you out further? From there you can contact us the way you prefer. We should be able to walk through your set up and get you up and running!

3 years, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Beam Soundbar with Voice Control built-in - White

Enhance the audio capability of your TV with this white Sonos Beam compact smart sound bar, which features voice activation through Amazon Alexa and Google Assistant. Whether you're watching a movie or playing games, this system produces a wide spectrum of sound through four full-range woofers to fill every corner of the room. The plug-and-play feature of this Sonos Beam compact sound bar ensures easy setup.

Can I connect the soundbar with my other Sonos speaker? Thanks

Hi, and thank you for your question. Yes, you can group any of our products together to play the same think in those rooms. Tv, music, podcast ext can play at the same time. Additionally you can add our speakers as wireless surround sounds. So, for example you could add a pair of One SL's to the Beam for a wireless 5.1 home theater system.

3 years, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Sub Wireless Subwoofer - White

Crank the bass on your Sonos sound system with this Sonos Subwoofer. It uses Wi-Fi to amplify bass to exhilarate levels without creating any rattling or buzzing sounds. This Sonos Subwoofer is compatible with all Sonos components, and it's small enough to fit under a table or sofa for use in small spaces.

Can I pair the subwoofer to my tv or do I need to purchase another Sonos speaker to pair with it?

Great question! There must be a Sonos home theater products (Beam, Arc, or Amp) plugged into the Tv to give you sound and to control crossover. Which is what frequencies are sent the the subwoofer.

3 years, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - White

Play your favorite tunes anywhere with this weatherproof and drop-resistant Sonos Move portable speaker. The Trueplay automatic tuning adapts and balances the sound based on where you are and what you're listening to. This Sonos Move portable speaker incorporates built-in support for Wi-Fi, Bluetooth, Airplay and the Sonos app to let you stream audio from a smart device.

Could I use an arc, sub v3, and two of these as rears to create 5.1 atmos in my living room? Don’t have power outlet to use ones in the rear

Hi, and thank you very much for your question! Unfortunately the Move cannot be used as rears in a surround sound configuration.

3 years, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Beam Soundbar with Voice Control built-in - Black

Get more out of your home theater setup with this Sonos Beam compact smart soundbar. A 5-speaker with five amplifier setup delivers rich, big sound to your room, while the single-cable connection allows for fast, easy setup. Compatible with Amazon Alexa and Google Assistant voice control, this Sonos Beam compact smart soundbar lets you control the volume and power with the just sound of your voice.

Can you connect the Beam to the Move?

Hello, and thank you for reaching out. All of our products can be grouped together to play the same thing at the same time if you'd like. However, if you're asking if Move can be used as rears in a surround sound configuration then unfortunately the answer to that is no.

3 years, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Move Smart Portable Wi-Fi and Bluetooth Speaker with Alexa and Google Assistant - Black

Move has HDMI port to be connected with a TV unit

The Move does not have an HDMI port on it.

3 years, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Female-to-Male Audio Adapter - Black

Connect Beam (not included) to your smart TV's optical audio output via a standard HDMI cord with this Sonos black optical adapter. The layer of rubber on the surface protects wires from damage, providing durability and longevity. This Sonos black optical adapter is quick and simple to attach for added convenience.

Would this product work for the iPhone 5 se

Hi, and thank you for reaching out. This adapter is designed to plug into the optical port on the back of a television to run to and HDMI on a soundbar.

3 years, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Amp 250W 2.1-Ch Amplifier - Black

Enhance your home audio with this Class D Sonos amplifier. Its 125W of power per channel lets you enjoy high-resolution sound from your bookshelf speakers, TV and other passive components, and Wi-Fi connectivity supports multiroom setups and wireless streaming via AirPlay and the Sonos app.

See all Q&A for this product

Does Best Buy offer set-up of the amp?

Thank you for your question! Best Buy does offer installation via Geek Squad. It may be best to call your local best buy or call 1800-GEEKSQUAD

3 years, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Port Streaming Media Player - Matte Black

See all Q&A for this product

Can you connect a sirius XM home radio into this device to play it on the sonos speakers/

Hi, and thank you for reaching out with a question. Yes, as long as you have the service that includes streaming. Here's article from our support site if you have any other questions about Sirius, it should help! https://support.sonos.com/s/article/110?language=en_US

3 years, 9 months ago

Posted by:

Sonos Customer Care

Sonos - Arc Soundbar with Dolby Atmos, Google Assistant and Amazon Alexa - Black

Bring all your entertainment to life with the extraordinarily realistic sound of this Sonos Arc - the premium smart soundbar for TV, movies, gaming, and more.

See all Q&A for this product

Does Bestbuy even has these in stock? It seem Sonos manufacturing is way behind and dates are moved further and further back each week and no one has the Sonos Arc in stock.

Hi, and thank you for asking about inventory. Although we can't speak on Best Buy's behalf, we are doing our best to keep up with Arc production. The pandemic has made it harder than ever to make, and ship inventory. On top of that demand is higher than ever for our products! Thank you very much for your patience. We hope to have an Arc in your home as soon as possible.

3 years, 9 months ago

Posted by:

Sonos Customer Care