Hi BritneyH, thanks for your question. We are disappointed to hear that you are encountering issues with the touchpad on your Yoga 7. In our experience, this issue stems from outdated/ corrupted drivers and a power management issue with the I2C controller. We suggest downloading the AMD Chipset from AMD here: (https://www.amd.com/en/support/downloads/drivers.html/chipsets/laptop-chipsets/amd-ryzen-and-athlon-mobile-chipset.html). Once these updates have finished, please restart your system to ensure the files are properly installed. Finally, we suggest adjusting the power management settings to ensure the I2C driver does not turn off again. In Device Manager, expand System devices->Right‑click Intel Serial IO I2C Host Controller-> Select Properties -> Power Management ->Uncheck Allow the computer to turn off this device to save power ->Click OK. This typically addresses the issue you are experiencing, but if these issues persist, please reach out to Lenovo Support here: 1-855-253-6686, and one of our dedicated representatives will help you with advanced troubleshooting. We are always available through the Q&A section of this product page if you have any further questions or need any assistance.
2 weeks, 1 day ago
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