Lenovo Product Expert
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- Answer Count37112
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- First AnswerApril 21, 2014
- Last AnswerJuly 7, 2026
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Make studying smoother and staying on track easier with the Lenovo Idea Tab, your AI-powered study buddy. The 11~ 2.5K display with a 90Hz refresh rate and quad Dolby Atmos speakers deliver clear visuals and rich sound for focused learning, lectures and fun. Need help on the spot? Instantly search or translate information on your screen with Circle to Search with Google, all without switching apps, enhanced by the Lenovo Tab Pen with 40% improved latency for smoother, more natural writing. Open the Notepad app and use Lenovo AI Notes to keep writing when you~re stuck, rephrase messy notes, or quickly summarize long content. Powered by the MediaTek D6300 with up to 70% more power*, multitasking feels smooth and effortless. Add the Pogo-pin Folio Keyboard (sold seperately) for easy typing, and count on all-day battery life to keep up wherever your day takes you.
Received as a Christmas gift in 2025. The pen tip has worn out. No replacement tip in the box. I have attempted twice to buy replacement tips from Lenovo but they were not a match. What is the replacement tip? It is 1.4cm long and tapered. Black. Thanks!
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Hi Missy, thanks for your question. Unfortunately, due to recent limitations, the Tab Pen included with your Lenovo Idea Tab is no longer manufactured, and the stylus tips are no longer available. We are very disappointed that we cannot provide the stylus tips that you are looking for, but we have listed a compatible Lenovo stylus that comes with an extra pen tip in the box: (https://www.bestbuy.com/product/lenovo-tab-pen-plus-gray/JJGYC75SK8). Please feel free to reach out to us if you have any additional questions.
1 week, 5 days ago
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Lenovo Product Expert
Live animated, live lively, live balanced. When you~re packing the thin and light IdeaPad Slim 3 Chromebook laptop, featuring WiFi 6E and 18 hours of battery life, balancing work and play all day becomes effortless. The 14" 2K IPS touchscreen display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
Although the specs say it has a SD Card slot, I don't see one in the photos
Hi KevinL, thanks for your question. This IdeaPad Slim 3 Chromebook does not feature an SD Card reader. We will work with multiple teams to correct this issue. If you are looking for a device that includes an SD Card reader, we would be happy to work with you to help you find the product best suited for you. Please feel free to reach out if you need any assistance or if you have any questions.
1 week, 5 days ago
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Posted by:
Lenovo Product Expert
Stay mobile with the IdeaPad Slim 3. Featuring AMD Ryzen~ 100 Series Processors with revolutionary Zen 3+ architecture and AI, it offers top performance. The 15.3" WQXGA 16:10 display with TUV certification ensuring less eye strain with prolonged use, and the 60Wh battery provides it with rapid charge technology to just keep going.
I ordered this laptop on Monday. Is it brand new or refurbished??
Hi KaylatT005, thanks for your question. This IdeaPad Slim 3 is sold by Best Buy as new in the box as the default. Please feel free to reach out to us if you have any additional questions.
1 week, 5 days ago
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Posted by:
Lenovo Product Expert
The slim, lightweight and military-grade resilient IdeaPad Slim 3 is built for smart and heavy work and study on the go, featuring AMD Ryzen processors and Smart Power.
Is the ram and storage upgradable?
Hi Bunny, thanks for your question. This IdeaPad Slim 3 uses soldered memory, which prevents the ability to upgrade the system’s RAM, but this device does allow users to replace the included SSD to increase storage capabilities. Lenovo offers a wide range of products that have capabilities for upgradeable RAM if this is what you are looking for. Please reach out to us if you would like any assistance in finding a product best suited to your needs.
1 week, 5 days ago
by
Posted by:
Lenovo Product Expert
Live animated, live lively, live balanced. When you~re packing the thin and light IdeaPad Slim 3 Chromebook laptop, featuring WiFi 6E and 18 hours of battery life, balancing work and play all day becomes effortless. The 14" 2K IPS touchscreen display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
does it have a camera?
Hi Debbie, thanks for your question. Yes, the Lenovo IdeaPad Slim 3 Chromebook features an HD 720p with Privacy Shutter. Please feel free to reach out to us if you have any additional questions.
1 week, 5 days ago
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Posted by:
Lenovo Product Expert
The IdeaPad Slim 3i is smart and made for heavy on-the-go users from libraries and cafes to airport terminals, with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Get the important stuff done on the go with powerful 13th Gen Intel Core i5 processors, the adaptive performance of Smart Power, and full-function Type-C port while you learn, work, and stream on a Full HD display with up to 88% AAR.
what is the weight of this one
Hi, thanks for your question. This IdeaPad Slim weighs 3.57 lbs. Please feel free to reach out to us if you have any additional questions.
1 week, 6 days ago
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Lenovo Product Expert
We sell computers with upgraded configurations, and if a unit has been modified as advertised, the manufacturer~s box is opened for professional testing, inspection, and installation of the upgraded components.
Is the keyboard backlit? I didn't see that in the specs.
Hi, thanks for your question. This Lenovo IdeaPad Slim 3 15.3" does not feature a backlit keyboard. If this is an important feature for you, we would love to work with you to find the right product for you. Please feel free to reach out to us if you would like any assistance finding the right product for you or if you have any additional questions.
1 week, 6 days ago
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Posted by:
Lenovo Product Expert
Create anywhere, any way on Yoga 9i 2-in-1 Aura Edition. Powered by Intel Core Ultra and a 50 TOPS NPU, this Copilot+ PC adapts to your flow with AI-driven performance, while the 360~ design lets you create without limits. Aura Smart Modes feel like an extension of your mind, Smart Share connects your phone and PC, and Smart Care has your back.
Does this come with Microsoft 365, Word and Excel?
Hi Kat, thanks for your question. The Lenovo Yoga 9i Aura Edition does not include a Microsoft 365 subscription. For your convenience, we have linked the product page of the Microsoft 365 subscription on bestbuy.com: https://www.bestbuy.com/product/microsoft-office-365-personal-1-person-12-month-subscription-activation-required-windows-mac-os-apple-ios-android-digital/JCQ6HP32P5/sku/6258027. Please feel free to reach out to us with any additional questions.
1 week, 6 days ago
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Posted by:
Lenovo Product Expert
The slim, lightweight and military-grade resilient IdeaPad Slim 3 is built for smart and heavy work and study on the go, featuring AMD Ryzen processors and Smart Power.
Can the 8db memmory be increased to 16db and how much would that cost?
Hey john,
Memory cannot be upgraded with this model IdeaPad Slim 3, as it is soldered to the systemboard.
Please feel free to reach out to us with any other questions!
Memory cannot be upgraded with this model IdeaPad Slim 3, as it is soldered to the systemboard.
Please feel free to reach out to us with any other questions!
1 week, 6 days ago
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Posted by:
Lenovo Product Expert
Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 14th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
Does it come with windows hello suppport
Hey Jimes,
The LOQ 15 does not support Windows Hello, as it does not feature any biometric security technology options, but this can be found on our other, more premium gaming system lines like the Legion 5.
Please feel free to reach out to us with any other questions!
The LOQ 15 does not support Windows Hello, as it does not feature any biometric security technology options, but this can be found on our other, more premium gaming system lines like the Legion 5.
Please feel free to reach out to us with any other questions!
1 week, 6 days ago
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Posted by:
Lenovo Product Expert