check your microphone settings to make sure the settings are at maximum. Make sure the Cortana settings for your microphone are at maximum. Go through the initial set up of Cortana once again. If you are still having problems with Cortana, we recommend contacting Microsoft for support. You can follow the link below to the Microsoft page on Cortana:
https://support.microsoft.com/en-us/instantanswers/0f9db9cd-c346-46f3-afa3-187f9ce290e8/switch-cortana-on-or-off
8 years, 6 months ago
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Lenovo Product Expert