Lenovo Product Expert
 
 
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    April 21, 2014
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    April 18, 2025
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Lenovo Product Expert's Answers
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Level up with the Yoga Slim 7x! It's not just smart — it's your creative sidekick that knows what you need before you do. Crafted for creatives, this laptop is the tech you've been dreaming of. Not just keeping up, but setting the pace, this sleek AI powerhouse is shaping the future, making every moment of creation as bold as your ideas. Welcome to the next evolution of computing.
 

What is max resolution for the webcam?

Hey Magoo, the max resolution is 1920x1080.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Enterprise-Grade Universal Thunderbolt 4 Docking Experience. ThinkPad Universal Thunderbolt 4 Dock delivers reliable and consistent industry leading video, data and power connectivity in a Windows based mixed-PC environment. The ThinkPad Universal Thunderbolt 4 is future-proof and fully loaded to take your productivity, efficiency and creativity to the peak.
 

Will this work with a T16 Gen1? Can the PC be powered through the docking station?

Hey KAM, this should work with your ThinkPad T16 Gen 1, so long as it is an Intel powered model with a Thunderbolt 4 port.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Gaming is more than a hobby; it's a way of life, an endless quest for thrills and adventures with friends. Our brand-new Legion 7i packs the Intel Core 14th gen processors and NVIDIA GeForce RTX 4070 graphics, arming you for any gaming challenge. Our ace in the hole? The Lenovo AI Engine+ with LA3 and LA1 AI chips propels your gaming experience to new heights, empowering you to game smart yet pushing boundaries and unlocking your full potential. Worried about overheating? Our cutting-edge Lenovo Legion ColdFront Hyper keeps you cool during marathon sessions. Choose from two display panel options to match your gaming style and creative endeavors. Enjoy a superior typing experience with our signature Legion TrueStrike keyboard with per-key RGB lighting and personalize it via Legion Spectrum to reflect your unique style. All of these are encased in a stealthy and portable design that stands as a testament to your formidable gaming prowess.
 

Does this come with warranty? If yes is it international warranty?

Hey Brad, the Legion 7i comes with 1-year manufacturer warranty. This model is covered by International Warranty Services. By visiting the webpage tied to the following link: (https://pcsupport.lenovo.com/us/en/iwslookup#/ideapad), users can view local Lenovo support options for the supported countries. You can lookup options by entering the product serial number in the search box at the previously listed link, selecting “International Warranty Services” within “Warranty & Repair”. Full disclosure, there can be some limitations with repairs abroad as US components and onsite repair may not be available in another country.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
It’s inspiration all around with the Lenovo Yoga 7i 2-in-1, delivering 360° of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from up to the latest Intel Core Ultra processor, you can unleash greatness in every way. The larger 16” 16:10 WUXGA display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
 

Does this pc come with facial recognition?

Hi kcm17480, this Yoga features a camera with IR to support facial recognition, and a fingerprint reader, giving you two options for biometric security, and to login with Windows Hello.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
It’s inspiration all around with the Lenovo Yoga 7i 2-in-1, delivering 360° of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from up to the latest Intel Core Ultra processor, you can unleash greatness in every way. The 14” 16:10 WUXGA display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
 

Can the Microsoft 365 be installed or upgraded?

Hey Limmy, Microsoft 365 is preinstalled and is integrated into the Windows operating system; however, without purchasing a long-term Office solution, such as a year of Microsoft 365, only a 30-day trial can be activated out of the box. Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
With a 360° drop-down hinge that lifts up the keyboard for easier typing and more screen, the Lenovo IdeaPad Flex 5i adapts to whatever you’re doing for limitless creation and performance on the 12th Generation Intel Core i5 processors and Intel Iris Xe graphics. Watch your entertainment come to life on an 1920 x 1200 FHD display with and 90% AAR for a taller, boundless screen. Connect up to two 4K displays with Thunderbolt 4.0 for universal ultra-fast cable connectivity.
 

Is the keyboard backlighted

Hey Jim, this model does feature a backlit keyboard.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The entry-level ThinkPad, E Series features the famous keyboard and trackpoint, and is MIL-SPEC tested ensuring the build quality for which ThinkPad is renowned. Built for professionals who demand powerful and high-performance computing, the ThinkPad E14 Gen 5 laptop powered by 13th Gen Intel Core Processor can be considered. With up to 11.2-hours of battery life, users on the go can stay unplugged without worrying about plugging the device throughout the workday. Hybrid professionals will appreciate the USB-C, HDMI and Thunderbolt 4 ports enabling quick transfer of design files and complex spreadsheets, and connection to external monitors. Dolby Atmos 2W dual speakers and dual-array microphones help to collaborate on calls effectively. A FHD 1080p camera with a privacy shutter helps users to stay private whenever needed. Minimal preloaded applications mean maximum battery life and responsiveness for users, and faster deployment for IT admins.
 

what is the 2 in 1 feature that is mentioned in the reviews?

Hey km, it's likely that the review was commenting on another model laptop, as this ThinkPad is not a convertible or 2-in-1.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by an ultra-fast Intel Core i3-1215U Processor. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the-go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 10 hours of battery life and rapid charge. Great for video calls, the 720P camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
 

Does this come with an anti-virus installed or can one be purchased and installed by the Geek squad before picking up from the store?

Hey Terry, the system comes with a 1-month trial for McAfee and Microsoft Defender is preinstalled for security. If you'd like to pursue other options, you will likely need to choose the software you desire, then schedule the services for Geek Squad to set up your system and install the software of your choosing.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient up-to-12th Generation Intel processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-11 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
 

How do I update my windows 11 version? I just bought my laptop 3 days ago and already have a message saying my version has expired and needs to be updated. It's brand new! How can this be?

Hey ETLake, we're sorry to hear that you're having trouble with your system. To try to resolve this, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Let us know if you need anything else!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
With a 360° drop-down hinge that lifts up the keyboard for easier typing and more screen, the Lenovo IdeaPad Flex 5i adapts to whatever you’re doing for limitless creation and performance on the 12th Generation Intel Core i3 processors and Intel UHD graphics. Watch your entertainment come to life on an 1920 x 1200 FHD display with and 90% AAR for a taller, boundless screen. Connect up to two 4K displays with Thunderbolt 4.0 for universal ultra-fast cable connectivity.
 

Hello, Can you specify recommended usb c to usb c charging cord and charging brick parameters? Thank you.

Hey Suslik, we recommend using any Lenovo USB-C 65W charger, but if needed, most 65W Type-C chargers should work. If you're buying the charging components separately, we recommend ensuring that both the USB-C cable and wall adapter both support 65W.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert