Lenovo Product Expert
 
 
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    April 21, 2014
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Lenovo Product Expert's Answers
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The IdeaPad 1 gives value a whole new meaning with the all-new ultra-efficient AMD Ryzen 5 Processor that makes multitasking a breeze in its thin and compact 17.9mm chassis. Get the most out of your 15.6" device with 87% Active Area Ratio for more screen and Dolby Audio speakers, along with up to 12 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
 

Can this laptop charge from the USB C port on the laptop?

Hello,

The USB-C port on this IdeaPad 1 supports data transfer only.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The IdeaPad 1 gives value a whole new meaning with the all-new ultra-efficient AMD Ryzen 5 Processor that makes multitasking a breeze in its thin and compact 17.9mm chassis. Get the most out of your 15.6" device with 87% Active Area Ratio for more screen and Dolby Audio speakers, along with up to 12 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
 

How loud are the fans? And how is the sound quality?

Hi Ivy,

Users in reviews report minimal fan noise when the system was under load and the sound experience has been neutral with most stating the sound is sufficient for their use.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert
 
This notebook combines advanced technology with unparalleled durability, setting the standard for high-performance computing. Equipped with up to Intel H Series Core Ultra 9 Processor and dedicated NVIDIA RTX 500 Ada GPU, it allows creative professionals to bring their visions to life with unparalleled speed and precision. Whether rendering complex 3D models, editing highresolution videos, or designing immersive digital experiences, it delivers uncompromising performance to enhance the creative output. With support for up to 96GB DDR5 memory, users can tackle multiple tasks simultaneously without any slowdown.
 

How good is this laptop for an engineering student? Is it compatible with engineering softwares like CAD, and how is the battery life when using these softwares?

Hi Abby,

This ThinkPad P14 Gen 5 should be able to run this type of software (depending on project scale and software add-ons), but battery life can be hindered due to the degree of processing power necessary. Users have reported around 2-4 hours of battery life when using these programs.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Live animated, live lively, live balanced. When you~re packing the thin and light IdeaPad Slim 3 Chromebook laptop, featuring WiFi 6 and 13.5 hours of battery life, balancing work and play all day becomes effortless. The 14" FHD IPS touchscreen display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
 

what year was it produced?

Hi there,

This IdeaPad Slim 3 Chromebook was announced in July 2023, but the year and month of manufacture may vary from each unit since it continues to be produced. This information will be indicated on the box of the unit you receive, along with device information on the underside of the laptop.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The thin and light 13" IdeaPad Duet 5 Chromebook now packs a brilliant OLED 1920 x 1080 touch screen featuring narrow bezels for true blacks and a cinematic experience, as well as four speakers for clear and resonant audio. Get Minecraft and 3 months of Realms Plus at no cost* with purchase of a new Chromebook. Terms Apply. *Offer valid for qualifying Chromebooks purchased on or after July 1st, 2023 through September 30th, 2023 while supplies last.
 

Can a cracked screen be replaced

Hey there,

You should be able to have a screen repair done via Lenovo Authorized repair centers or shipping the unit out for service. We recommend contacting Lenovo Support to discover your options.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert
 
For aspiring esports gamers, the Legion Pro 5i features AMD processors and 50 Series NVIDIA GeForce RTX graphics for elite performance. The Lenovo PureSight OLED Gaming display delivers ultra-clear visuals and lightning-fast response for high FPS play. Legion Coldfront: Hyper~s advanced cooling keeps your system quiet and efficient, while Lenovo AI Engine+ optimizes performance in real time. Enjoy AI-synced RGB lighting, Legion Truestrike~s 1.6mm key travel, and soft-landing switches. Legion Space enables custom overclocking and AI-driven coaching.
 

is the backlit keyboard a programmable rgb?

Hi niki,

Yes, you can customize the keyboard backlighting via the Legion Space app on the Legion Pro 5 under Settings.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Unlock new AI experiences with this ThinkPad featuring AMD Ryzen 7 Processors, ensuring smooth operation and responsiveness for business users when running demanding software or multitasking with multiple applications open. Supported by integrated AMD Radeon 660M or 680M Graphics, users can seamlessly multitask between various applications without experiencing slowdowns or lag. Moreover, with up to 19.59 hours of battery life, users can attend meetings, work on presentations, respond to emails, and perform other tasks for extended periods without worrying about finding a power outlet.
 

Does this laptop have Microsoft Copilot

Hey there,

After updating to the latest version of Windows, you should see the Copilot app populate within the system.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert
 
It~s inspiration all around with the Lenovo Yoga 7i 2-in-1, delivering 360~ of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from up to the latest Intel Core Ultra processor, you can unleash greatness in every way. The larger 16~ 16:10 WUXGA display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
 

Will this work with a blue tooth mouse?

Hi Harryh,

Yes, this Yoga 7i 2-in-1 should work with most Bluetooth mouses designed for Windows systems.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ 15AHP9, your gateway to an extraordinary gaming experience. Powered by AMD Ryzen 8040 Series processors and NVIDIA GeForce RTX 40 series laptop GPUs, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ 15AHP9.
 

Does this laptop come with 12GB on one slot and the other slot empty? Or 8Gb + 4Gb on the other slot?

Hi JuanDa,

This LOQ 15 features 1x 12GB SO-DIMM DDR5-4800 memory module with an open DDR5 SO-DIMM slot for straightforward expansion.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The Lenovo Digital Pen 2 is a testament to innovation and user-centric design. With an enhanced grip, elastomer pen tip for precision, extended battery life, and quick-access buttons, it provides an elevated creative experience. Whether you're a professional artist, a student, or simply someone who values seamless functionality, this pen is designed to transform your digital interactions into natural and fluid expressions. Unleash your creativity, sign documents with finesse, and sketch your imagination into reality with the Lenovo Digital Pen 2.
 

Is this compatible with Samsung galaxy Tablet?

Hi Damaris,

The Lenovo Digital Pen 2 is not compatible with Android tablets, as it is designed for use with Lenovo Windows based 2-in-1 laptops.

Please feel free to reach out to us with any other questions!
4 weeks ago
by
Posted by: 
Lenovo Product Expert