Lenovo Product Expert
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- Answer Count34801
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- First AnswerApril 21, 2014
- Last AnswerNovember 17, 2025
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The IdeaPad 1 gives value a whole new meaning with the all-new ultra-efficient AMD Ryzen 5 Processor that makes multitasking a breeze in its thin and compact 17.9mm chassis. Get the most out of your 15.6" device with 87% Active Area Ratio for more screen and Dolby Audio speakers, along with up to 12 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
Would this be good for someone that like to do online shopping and playing games like Double Down Slots? And also do online banking? Mainly for an older person
Hey Nonna,
Based on the usage you described and feedback from other users of this IdeaPad 1, this laptop should work out well for its intended use.
Please feel free to reach out to us with any other questions!
Based on the usage you described and feedback from other users of this IdeaPad 1, this laptop should work out well for its intended use.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert
Create anywhere with the Yoga 7i 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, edit, or present like a pro. Powered by Intel Core Ultra Processor and a 40+ TOPS NPU, this Copilot+ PC balances power and efficiency. The 16" LCD display with up to 120Hz refresh and Dolby Vision delivers stunning visuals.
My camera is not working and I went to settings it says that my camera is blocked or turned off by a switch or botton in my device how can I fix this? Thank you
Hey,
Thank you for your inquiry and reaching out to us. We're sorry to hear that you ran into this issue. We'd be happy to help you resolve this. To start, this model ships with a manual Privacy Shutter built in for security. Be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed.
Please feel free to reach out to us with any other questions!
Thank you for your inquiry and reaching out to us. We're sorry to hear that you ran into this issue. We'd be happy to help you resolve this. To start, this model ships with a manual Privacy Shutter built in for security. Be sure the Privacy Shutter is completely open before trying to use the webcam or the webcam will not operate. There is a small slider, directly above the webcam lens. Move the tab to the right to open the Privacy Shutter. There is a red dot over the webcam lens that will disappear when the Privacy Shutter is fully open. This will indicate that the webcam is really to use. You can close the Privacy Shutter when you are done with the webcam for your security, by sliding the tab to the left to close the Privacy Shutter. The Red Dot will appear over the webcam lens when the Privacy Shutter is closed.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert
Introducing the ultimate powerhouse for mobile business professionals. The cutting-edge laptop equipped with an AMD Ryzen 7 Processor ensures lightning-fast performance and seamless multitasking capabilities. Paired with up to 64GB DDR5-4800 memory, this laptop delivers unparalleled speed and responsiveness, enabling users to effortlessly handle intensive workloads and demanding applications with ease. With up to 1TB of SSD storage, storing vast amounts of data and accessing it swiftly is a breeze.
Does this laptop have a port to add an external monitor. I am used to a 28" monitor.
Hey KaeR,
Yes, this ThinkBook features an HDMI 2.1 port for video output. You can also utilize the USB-C ports to output video.
Please feel free to reach out to us with any other questions!
Yes, this ThinkBook features an HDMI 2.1 port for video output. You can also utilize the USB-C ports to output video.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ 15AHP9, your gateway to an extraordinary gaming experience. Powered by AMD Ryzen 8040 Series processors and NVIDIA GeForce RTX 40 series laptop GPUs, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ 15AHP9.
What’s the VRAM on this model?
Hey Digorigo,
The RTX 4050 included in this LOQ 15 features 6GB of GDDR6 with configurable VRAM.
Please feel free to reach out to us with any other questions!
The RTX 4050 included in this LOQ 15 features 6GB of GDDR6 with configurable VRAM.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert
Create anywhere with the Yoga 7i 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, edit, or present like a pro. Powered by Intel Core Ultra Processor and a 40+ TOPS NPU, this Copilot+ PC balances power and efficiency. The 16" LCD display with up to 120Hz refresh and Dolby Vision delivers stunning visuals.
Will this work with windows pro?
Hey,
Yes, you can upgrade this Yoga 7i 2-in-1 to Windows 11 Pro.
Please feel free to reach out to us with any other questions!
Yes, you can upgrade this Yoga 7i 2-in-1 to Windows 11 Pro.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert
Discover a compact 8.7~ palm-sized tablet that offers great versatility in one with the Lenovo Tab One. Its portable size transforms into your go-to entertainment companion, delivering efficient performance, smooth multimedia experiences, and all-day usability. It offers the perfect combination of portability, feature, and performance~seamlessly adapting to your lifestyle with versatile accessories.
can I make and receive phone calls on this tablet?
Hey chris,
This cannot be done natively on this Tab One. But, this could be done by using an app that supports phone calls like WhatsApp when connect to Wi-Fi.
Please feel free to reach out to us with any other questions!
This cannot be done natively on this Tab One. But, this could be done by using an app that supports phone calls like WhatsApp when connect to Wi-Fi.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert
Live animated, live lively, live balanced. When you~re packing the thin and light IdeaPad Slim 3 Chromebook, featuring WiFi 6 and 13.5 hours of battery life*, balancing work and play all day becomes effortless. The 14" Full HD display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
How do I add excel to this Chromebook? What needs to be done?
Hey Allan,
If you currently have a Microsoft Office 365 subscription, you can access that existing account and use the available apps via the Microsoft 365 app on your Chromebook.
Should you wish to learn more about using M365 on Chromebooks, please following this web address: (https://support.microsoft.com/en-gb/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad#:~:text=Open%20the%20browser%20on%20your,with%20your%20Microsoft%20365%20subscription.), to a Microsoft Support webpage with details.
Please feel free to reach out to us with any other questions!
If you currently have a Microsoft Office 365 subscription, you can access that existing account and use the available apps via the Microsoft 365 app on your Chromebook.
Should you wish to learn more about using M365 on Chromebooks, please following this web address: (https://support.microsoft.com/en-gb/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad#:~:text=Open%20the%20browser%20on%20your,with%20your%20Microsoft%20365%20subscription.), to a Microsoft Support webpage with details.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert
The smart IdeaPad Slim 3 lets you work, study, and play on the go anywhere in the world with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Take care of important business with powerful up-to-the-latest AMD Ryzen 7000 processors, enhanced with the adaptive performance of Smart Power and full-function Type-C port while you learn, work, and stream on an up-to-WUXGA IPS display with up to 88% AAR.
can I plug this in to an existing dock station>
Hey TC,
Compatibility will depend on the type of standard the docking station uses for connection. This IdeaPad Slim 3 features 1x USB-C 3.2 Gen 1 port that supports data transfer, Power Delivery and DisplayPort 1.2. If you dock will support this connection type and features, it should work fine.
Please feel free to reach out to us with any other questions!
Compatibility will depend on the type of standard the docking station uses for connection. This IdeaPad Slim 3 features 1x USB-C 3.2 Gen 1 port that supports data transfer, Power Delivery and DisplayPort 1.2. If you dock will support this connection type and features, it should work fine.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert
The Lenovo IdeaPad 3 15.6" FHD Chromebook delivers efficient performance for everyday tasks with an Intel Celeron N4500 processor, 4GB RAM, and 224GB storage (64GB SSD + 160GB docking station expansion). Featuring a crisp Full HD display, Intel UHD Graphics, and a full-size keyboard, this lightweight Chromebook runs Chrome OS for fast, secure, and cloud-based productivity. Ideal for work, school, or browsing, it comes in a sleek Arctic Gray design.
What year did this come out?
Hey Bill,
The IdeaPad 3 Chromebook series first started showing up early 2024, but this model continues to be made, so the year and month of manufacture will vary. These details are labeled on the underside of the laptop itself and the box it ships in.
Please feel free to reach out to us with any other questions!
The IdeaPad 3 Chromebook series first started showing up early 2024, but this model continues to be made, so the year and month of manufacture will vary. These details are labeled on the underside of the laptop itself and the box it ships in.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ 15AHP9, your gateway to an extraordinary gaming experience. Powered by AMD Ryzen 8040 Series processors and NVIDIA GeForce RTX 40 series laptop GPUs, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ 15AHP9.
Can you install an ssd with higher memory?
Hey Markus,
You can swap out the preinstalled M.2 512GB SSD for storage expansion. You can also take advantage of this LOQ's open M.2 storage slot for upgradability as well.
Please feel free to reach out to us with any other questions!
You can swap out the preinstalled M.2 512GB SSD for storage expansion. You can also take advantage of this LOQ's open M.2 storage slot for upgradability as well.
Please feel free to reach out to us with any other questions!
1 month, 1 week ago
by
Posted by:
Lenovo Product Expert