Lenovo Product Expert
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- Answer Count35120
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- First AnswerApril 21, 2014
- Last AnswerNovember 29, 2025
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Velztorm sells computers with custom/upgraded configurations to enhance system performance. If the computer has modifications as listed above, the manufacturer~s box was opened by our highly skilled technicians for testing, inspection, and installation of the upgrades according to the specifications advertised. All computers and components are brand new.; ; - Model: Lenovo Neo 50Q; - Form/Style: Mini PC; - Processor: 13th Gen Intel Core i5-13420H 2.10GHz Processor (upto 4.6 GHz, 12MB Cache, 8-Cores, 12-Threads, 4 Performance-cores); - Memory: 64GB DDR4 SO-DIMM; - Graphics: Intel UHD Integrated Graphics, ; - Storage: 2TB PCIe SSD (Solid State Drive); - Operating System: Windows 11 Pro-64; - Display: ; - Connectivity: 802.11ac Wifi, Bluetooth 5.2, RJ-45; - Ports/Slots:, 2 USB 2.0, 1 x HDMI 2.1, 1 Display Port, USB 3.2 Type-C, Headphone/Microphone Combo Jack; - Input/Output:, Black, USB Keyboard, USB Mouse, ; - Battery: 65W PSU, ; - Other Features, ; - Color: Black; - Weight: 2.3lb; - Product Dimensions (WxLxH): 7.15 IN x 7.25 IN x 1.5 IN; - 1 Year Manufacturer warranty from Velztorm (Professionally upgraded by Velztorm) ;
Can I use dual monitors with this computer?
Hey Timm,
If the product description is accurate on this 3rd party product page listing, this ThinkCentre Mini should support dual external monitors via its HDMI and DisplayPort video outputs.
Please feel free to reach out to us with any other questions!
If the product description is accurate on this 3rd party product page listing, this ThinkCentre Mini should support dual external monitors via its HDMI and DisplayPort video outputs.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by ultra-fast AMD Ryzen 5 7000 Series Mobile Processors on selected models. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 9 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
does this laptop have window 11 installed already
Hey jon,
Yes, this IdeaPad 1 ships with Windows 11 Home preinstalled.
Please feel free to reach out to us with any other questions!
Yes, this IdeaPad 1 ships with Windows 11 Home preinstalled.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Upgraded - Seal is opened for upgrade only. The Lenovo LOQ 15.6-inch FHD Gaming Laptop is powered by an AMD Ryzen 7 8845HS processor and GeForce RTX 4060 graphics card, coming with a backlit keyboard and Windows 11 Home system. It empowers immersive gaming and efficient creation with strong performance and ample storage.
Is there a second pcie slot available and 2 memory slots
Hey Ajploqamd,
Since the 3rd party seller of this LOQ 15 has modified the system, we cannot verify available memory or storage slots. What we can share is that it is likely that 2x 32GB memory modules are installed and this system features two DDR5 memory slots. Also, this LOQ features 2x M.2 2280 PCIe 4.0 x4 slots, and the maximum storage offered from Lenovo is 1TB, so it's likely that the system features two 1TB M.2 drives. We anticipate the seller commenting on this post to share their input.
Please feel free to reach out to us with any other questions!
Since the 3rd party seller of this LOQ 15 has modified the system, we cannot verify available memory or storage slots. What we can share is that it is likely that 2x 32GB memory modules are installed and this system features two DDR5 memory slots. Also, this LOQ features 2x M.2 2280 PCIe 4.0 x4 slots, and the maximum storage offered from Lenovo is 1TB, so it's likely that the system features two 1TB M.2 drives. We anticipate the seller commenting on this post to share their input.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel Core i5 processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-11 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
If I purchase item what is return policy?
Hey there,
The return conditions can vary on different factors. For details, we recommend visiting the following Best Buy webpage to view their return and exchange policies: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
Please feel free to reach out to us with any other questions!
The return conditions can vary on different factors. For details, we recommend visiting the following Best Buy webpage to view their return and exchange policies: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Fuel your future and power your passions with the Legion 7i, available in stunning Glacier White. The Legion 7i delivers cutting-edge AI-tuned technology to power through games, streams, and everything in between. Equipped with the latest Intel Core Ultra processors, next-gen NVIDIA GeForce RTX graphics, and Lenovo AI Engine+ with dedicated Lenovo AI Core (LA3), the Legion 7i maximizes FPS, enhances streams, and speeds through projects with ease. Seamlessly engineered to stay cool and quiet, it~s powered by Legion Coldfront: Hyper. Lenovo PureSight OLED gaming displays offer breathtaking visuals, low latency, and precise color accuracy while extending battery life. Legion Space introduces a new software suite with integrated AI experiences. Thinner, lighter, and built for gamers on the go, the Legion 7i is the perfect companion for all your pursuits.
Why when I am on the movies and TV app and trying to watch something I can barely hear it? I have the volume settings up checked the control panel and everything it's very quite when watching anything
Hey Sly,
We're sorry to hear that you've experienced this issue. We'd like to work with you to try to resolve this problem. To start, if when you open the Settings app, then navigate to System > Sound > and the volume slider shows that the volume is up, yet the audio in the Movies & TV app is still low, try scrolling down and selecting the 'Volume mixer' option under the Advanced setting section. Here, ensure that the Movies & TV app volume slider is set to 100.
We hope that this helps, and if you need further assistance, please don't hesitate to reach out to us for further assistance, including if details like if this issue can be seen in other apps as well.
Regards, Lenovo
We're sorry to hear that you've experienced this issue. We'd like to work with you to try to resolve this problem. To start, if when you open the Settings app, then navigate to System > Sound > and the volume slider shows that the volume is up, yet the audio in the Movies & TV app is still low, try scrolling down and selecting the 'Volume mixer' option under the Advanced setting section. Here, ensure that the Movies & TV app volume slider is set to 100.
We hope that this helps, and if you need further assistance, please don't hesitate to reach out to us for further assistance, including if details like if this issue can be seen in other apps as well.
Regards, Lenovo
1 month ago
by
Posted by:
Lenovo Product Expert
The IdeaPad Slim 3i is smart and made for heavy on-the-go users from libraries and cafes to airport terminals, with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Get the important stuff done on the go with powerful 13th Gen Intel Core i3 processors, the adaptive performance of Smart Power, and full-function Type-C port while you learn, work, and stream on a Full HD display with up to 88% AAR.
Any idea if this would work well for Auto CAD 2D floor plans and kitchen renderings?
Hey anna,
Based on the system requirements for AutoCAD and the use case you proposed, this system may struggle with running the software and finalizing projects due to its amount of memory and processing speed. CAD platforms generally recommend Intel Core (i)5 or higher processors with at least 16GB of memory to keep up the processing demands of the software. Also, systems with elevated graphics experience can further bolster the experience. If you may wish to decide against a more premium system to meet your needs like the Lenovo Yoga 7i 2-in-1 laptops at Best Buy, please consider something similar like the following IdeaPad that's currently offered on Best Buy's site here: https://www.bestbuy.com/product/lenovo-ideapad-1i-15-6-full-hd-touchscreen-laptop-intel-core-i5-1334u-16gb-memory-512gb-ssd-abyss-blue/JJGSHX7VVK
Please feel free to reach out to us with any other questions!
Based on the system requirements for AutoCAD and the use case you proposed, this system may struggle with running the software and finalizing projects due to its amount of memory and processing speed. CAD platforms generally recommend Intel Core (i)5 or higher processors with at least 16GB of memory to keep up the processing demands of the software. Also, systems with elevated graphics experience can further bolster the experience. If you may wish to decide against a more premium system to meet your needs like the Lenovo Yoga 7i 2-in-1 laptops at Best Buy, please consider something similar like the following IdeaPad that's currently offered on Best Buy's site here: https://www.bestbuy.com/product/lenovo-ideapad-1i-15-6-full-hd-touchscreen-laptop-intel-core-i5-1334u-16gb-memory-512gb-ssd-abyss-blue/JJGSHX7VVK
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Fuel their play; ignite their minds. Lenovo Tab M11 is built for smarter learning! Seamless multitasking, smart note-taking, immersive reading and thrilling entertainment unite in one device for curious minds. All-day battery, endless fun.
Does this tablet support Tiktok?
Hey PJ,
Yes, you can install TikTok from the Google Play Store onto the Tab M11.
Please feel free to reach out to us with any other questions!
Yes, you can install TikTok from the Google Play Store onto the Tab M11.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Create anywhere with the Yoga 7i 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, edit, or present like a pro. Powered by Intel Core Ultra Processor and a 40+ TOPS NPU, this Copilot+ PC balances power and efficiency. The 16" LCD display with up to 120Hz refresh and Dolby Vision delivers stunning visuals.
Does this come with Windows 11 installed?
Hey Blondie,
Yes, this Yoga 7i ships with Windows 11 Home preinstalled.
Please feel free to reach out to us with any other questions!
Yes, this Yoga 7i ships with Windows 11 Home preinstalled.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by ultra-fast AMD Ryzen 5 7000 Series Mobile Processors on selected models. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 9 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
Is the RAM and Storage expandable
Hey Pops,
With this model IdeaPad 1, memory cannot be upgraded, as it is soldered to the systemboard, but you can upgrade storage by swapping out the included 256GB drive preinstalled in the laptop's single M.2 2280 PCIe 3.0 x2 slot for one of higher capacity.
Please feel free to reach out to us with any other questions!
With this model IdeaPad 1, memory cannot be upgraded, as it is soldered to the systemboard, but you can upgrade storage by swapping out the included 256GB drive preinstalled in the laptop's single M.2 2280 PCIe 3.0 x2 slot for one of higher capacity.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
The Legion 5, in striking Eclipse Black, empowers university gamers to explore their latest passions, whether it's gaming,. creating content, or anything in between. Featuring the latest AI technology with AMD Ryzen 200 Series and 50 Series. NVIDIA GeForce RTX graphics, it brings a quantum leap in AI performance, from high FPS in top games to accelerated. creation and university apps. Designed with students in mind, this laptop handles gaming, streaming, and coursework. effortlessly. Lenovo AI Engine+ dynamically optimizes system settings, while Legion Coldfront: Hyper ensures it stays cool. and quiet. The Legion TrueStrike keyboard with Lenovo Spectrum offers lightning-fast inputs and stunning 24-zone RGB. lighting. Enjoy breathtaking visuals with Lenovo PureSight OLED displays, all in a laptop that's 13% thinner and lighter for. effortless mobility between classes, dorms, and gaming sessions. Manage everything with ease through Legion Space.
Can RGB lighting be turned off?
Hey Binq,
Yes, the Legion 5's 24-zone RGB backlighting can be customized and toggled in the Legion Space app under device settings, or you can quickly switch between on and off by pressing the keyboard shortcut Fn + Space.
Please feel free to reach out to us with any other questions!
Yes, the Legion 5's 24-zone RGB backlighting can be customized and toggled in the Legion Space app under device settings, or you can quickly switch between on and off by pressing the keyboard shortcut Fn + Space.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert