Lenovo Product Expert
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- Answer Count32495
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- First AnswerApril 21, 2014
- Last AnswerApril 25, 2025
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Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by ultra-fast AMD Ryzen 5000 Series Mobile Processors. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the-go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 10 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
How strong is the hinge in this laptop? I have found that the hinges are the first to go in every device I have purchased for my children.
Hey Margo, this IdeaPad 1, along with a wide range of our other products, undergoes testing and quality control review to help ensure we provide reliable products for you and others. We recommend customers that purchase through our retail partners consider their device coverage options to help protect their investment in a solution for peace of mind.
3 months ago
by
Posted by:
Lenovo Product Expert
It’s inspiration all around with the Lenovo Yoga 7 2-in-1, delivering 360° of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from the latest AMD processor, you can unleash greatness in every way. The 16” 16:10 WUXGA touchscreen display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
How do I bypass Microsoft account when setting up the computer... Don't want to use my Microsoft account or set up another one
Hey Droeggz, adding a Microsoft account is a requirement when setting up Windows 11 Home devices. If you do not wish to add an account initially, you can set up your device without a Wi-Fi connection during the initial setup process and set the device up locally.
3 months ago
by
Posted by:
Lenovo Product Expert
Get in the game with the Lenovo Legion Go S! Powered by the exclusive AMD Ryzen Z2 Go, the power is in your hands. See every beat on the native landscape 8" 120Hz Lenovo PureSight Display with VRR, and launch any title across various platforms right in Legion Space. The game is waiting, are you ready to go?
Will this device feature a Z2 extreme somewhere down the line and does this device run better than the Gen1 Legion Go ? I would like to limit buyers remorse. thank you for your hard work!
Hey Juan, it is currently not in the cards for the Legion Go S to feature Z2 Extreme hardware. If you're comparing the Z2 Go and the Z1 Extreme, due to processing core counts and Zen architecture, the more performant of the two overall goes to the latter, but the Z2 Go is generally more efficient.
3 months, 1 week ago
by
Posted by:
Lenovo Product Expert
It’s inspiration all around with the Lenovo Yoga 7 2-in-1, delivering 360° of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from the latest AMD processor, you can unleash greatness in every way. The 14” 16:10 WUXGA touchscreen display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
Can you expand the storage on this with an additional SSD?
Hey Nicholas, you cannot add another SSD, but you can swap out the existing 1TB M.2 2242 with one of a larger capacity.
3 months, 1 week ago
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Posted by:
Lenovo Product Expert
Lenovo - IdeaPad Duet 3 Chromebook 2-in-1 Laptop - 11" 2K Touchscreen - Snapdragon 7cG2 - 4G RAM - 128G eMMC - Keyboard - Misty Blue
Fast, flexible, and fun, the Lenovo Duet 3 Chromebook 11" laptop brings everyone’s favorite Chromebook features, housed in a slim chassis, running on the lightning-fast Chrome OS that boots up in seconds, updates automatically, and is protected by built-in virus protection. Powered by Snapdragon SC7180 processor offers up to 10 hours of battery life, to seamlessly run all of your favorite apps at the same time.
Can I use my photoshop adobe programs
Hey, thanks for your inquiry. Certain Adobe programs are made for devices like the Duet 3 Chromebook, like Photoshop Express. For the widest range of function, you may find success running the web app versions of the Adobe apps that are available. Here's a link to learn more: https://blog.adobe.com/en/publish/2023/10/02/adobe-express-photoshop-google-chromebook-plus
3 months, 1 week ago
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Posted by:
Lenovo Product Expert
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient up-to-12th Generation Intel processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-11 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
How do I turn on my HP computer?
Hey Sandy, we recommend contacting Geek Squad support for troubleshooting, or you can contact HP services. We apologize, as we cannot provide assistance with products other than our own.
3 months, 1 week ago
by
Posted by:
Lenovo Product Expert
Lenovo - Yoga 9i 2-in-1 14" 4K OLED Touchscreen Laptop with Pen - Intel Evo Platform - Core i7-1360P with 16GB Memory - 1TB SSD - Storm Grey
The Lenovo Yoga 9i with comfort edge design for a more ergonomic grip with four modes is crafted to be held and marveled. While creating to your heart’s desire, or just being content on the sofa surfing the display, the sound and versatility of this device will entertain and astound you.
My microphone has stopped working. According to the settings it’s on. I just bought the laptop in July.
Hi Lokesh, we're sorry to hear that you are having trouble with the microphone on your Yoga. To try to resolve this, first, let's make sure the microphone is indeed on. Look in the row of function keys on your Yoga and there should be a symbol of a microphone with a diagonal line over it. This key (F4) toggles the microphone input being on or off. You may need to press the Fn key and F4 to toggle if FnLock is not active. There should be a graphic of the same symbol that should pop up on the screen when the device is on to help verify if the microphone is on or not. If you confirm that it is on, yet you do not hear any audio when using the mic, we then recommend contacting Lenovo Support for instructions on more in depth troubleshooting. Before you call, we recommend noting the name of your device, its machine type or MTM (83B1001XUS) and serial number for swifter assistance.
3 months, 1 week ago
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Posted by:
Lenovo Product Expert
Get this user-friendly Chromebook for its big screen and high performance at great value. With Intel Inside, the IdeaPad 3i Chromebook 15" loads content-rich webpages quickly, provides brilliant video playback, and lets you multitask effortlessly while delivering up to 10 hours of battery life. Control your smart devices or manage your day with Google Assistant on Chromebook. It’s 15" portable thin and light casing integrates an easy-to-flip lid, privacy shutter and large trackpad.
Does this use Microsoft operating system? I don't need Microsoft OFFICE.
Hey there, this IdeaPad 3i Chromebook uses ChromeOS as its operating system, not Microsoft Windows. Let us know if you need help finding the right device for you!
3 months, 1 week ago
by
Posted by:
Lenovo Product Expert
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient up-to-12th Generation Intel processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-11 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
Can the charger be plugged into 220v?
Hey Jess, yes, the included 65W power adapter supports between 100-240V.
3 months, 1 week ago
by
Posted by:
Lenovo Product Expert
It’s inspiration all around with the Lenovo Yoga 7 2-in-1, delivering 360° of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from the latest AMD processor, you can unleash greatness in every way. The 14” 16:10 WUXGA touchscreen display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
Does this support emr stylus?
Hey, thanks for your inquiry. The Yoga 7 2-in-1 supports pens that support MPP or AES pen protocols, and it is not compatible with EMR styli.
3 months, 1 week ago
by
Posted by:
Lenovo Product Expert