Lenovo Product Expert
 
 
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    April 21, 2014
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    November 17, 2025
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Lenovo Product Expert's Answers
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Live animated, live lively, live balanced. When you~re packing the thin and light IdeaPad Slim 3 Chromebook, featuring WiFi 6 and 13.5 hours of battery life*, balancing work and play all day becomes effortless. The 14" Full HD display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
 

Is a warranty included with the purchase?

Hey Dia,

This IdeaPad Slim 3 Chromebook ships with a 1-year manufacturer warranty, and it is eligible for Best Buy and Geek Squad support and protection services.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 14th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
 

can the oc drive be upgraded

Hey MJ,

If we understand your question correctly, you can upgrade the preinstalled 512GB drive, along with adding another M.2 drive in the system's open storage slot. If we misunderstood and you were referencing something else, please post another question with details so that we can assist you more precisely.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ 15AHP9, your gateway to an extraordinary gaming experience. Powered by AMD Ryzen 8040 Series processors and NVIDIA GeForce RTX 40 series laptop GPUs, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ 15AHP9.
 

Can this do architectural rendering with d5 render

Hey,

Based on the system requirements listed within this D5 Render tied to this web address: https://www.d5render.com/specs, this LOQ 15 should run the software. For further details and support info, please consider visiting the User Manual for D5: https://docs.d5render.com/user-guide/hardware/system-requirements-for-d5-render

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ 15AHP9, your gateway to an extraordinary gaming experience. Powered by AMD Ryzen 8040 Series processors and NVIDIA GeForce RTX 40 series laptop GPUs, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ 15AHP9.
 

I wanted to know if this device has usb tipe C Thunderbolt, thanks!

Hey Luis,

This LOQ 15 does not feature a Thunderbolt port, but it is equipped with a USB-C port (USB 10Gbps / USB 3.2 Gen 2), with Lenovo PD 140W and DisplayPort™ 1.4.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
This fast and intuitive 1-liter small form factor equipped with the processing power of up to 13th Gen Intel Core i5 processor delivers high performance to business professionals.
 

Does the price include a keyboard and mouse?

Hey,

From the manufacturer, this model ThinkCentre is offered with a USB wired keyboard and mouse.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel i5 processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-10 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
 

Did anyone else look at the Product Datasheet/Brochure at the end of the Features section and find it literally worse than useless, since it has information about other systems, and different CPUs?

Hey,

We are sorry to hear that you were dissatisfied with this resource embedded in the product page. If there is anything in particular you are looking for regarding this IdeaPad 1i, please let us know and we'd be happy to assist you more precisely.
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The Lenovo IdeaPad 1 features a 15.6" HD display, powered by an Intel Celeron N4500 processor and Intel UHD Graphics for smooth everyday performance. Running Windows 11, this lightweight laptop is ideal for work, study, and entertainment. Its sleek blue design adds a stylish touch to your tech setup
 

Does this laptop come with Microsoft Office? I see it comes with Windows 11.

Hey Rob,

There are various Microsoft Office applications preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.

Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The Legion 5i empowers university gamers to explore their latest passions whether gaming, creating or anything in between. Featuring the latest AI technology with Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it brings a quantum leap in AI performance, from high FPS in top games to accelerated creation and university apps. Lenovo AI Engine+ dynamically optimizes system settings, while Legion Coldfront Hyper ensures it stays cool and quiet. The Legion TrueStrike keyboard with Lenovo Spectrum offers lightning-fast inputs and stunning 24-zone RGB lighting. Enjoy breathtaking visuals with Lenovo PureSight OLED displays, all in a laptop that's 13% thinner and lighter for effortless mobility between gaming sessions. Manage everything with ease through Legion Space.
 

Are accesscories of any type and charger included with the laptop? If the charger is included what is it's power?

Hey Buyer2,

In the box you'll find the Legion 5i, some light documentation, and its 245W Slim Tip power adapter.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Take all your essentials anywhere you go with the versatile Lenovo IdeaPad Flex 5i Chromebook Plus laptop powered by the 13th Generation Intel Core processor which distributes performance where you need it most ~ saving you time and increasing your ability to do the things you want. With a 2x faster Intel Core processor and up to double the memory and storage, edit Google Docs, photos, and videos, while watching your favorite shows in full HD on a 1080p display. Plus, more power means faster gameplay. With a first-of-its-kind design, experience the power of a processor designed for real-world multitasking. This unique 2-in-1 convertible Chromebook Plus laptop is packed with privacy protection features that give you a peace of mind and get you started faster. The 14" screen, stylus pen support and a larger touchpad let you do more, watch more and play more at home or outside.
 

Can you delete or disable the inevitably useless AI?

Hey MrMetokur,

To disable Gemini on the Flex 5i Chromebook Plus 2-in-1, open Settings > Apps > Default apps > Assist & voice input, and then select None for the Digital Assistant App. If Gemini is a separate app, you can also uninstall it through the Launcher by right clicking the app icon and selecting Uninstall.

Please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel i5 processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-10 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
 

Why does Lenovo keep dancing around the RAM questions? Let me put it simply: WHAT IS THE MAXIMUM AMOUNT OF RAM THAT YOU CAN ADD?

Hey again luislast,

We appreciate your concern. We wish to provide as much information as possible and be transparent with our responses. We will phrase this messaging differently in hopes to provide understanding for you. Generally, Lenovo does not test the maximum memory supported for each model. When sharing memory upgradability capabilities, we try to disclose if this specification point is based on test results with available Lenovo memory offerings (meaning since Lenovo offers a configuration of the computer in question with more memory, it has therefore been tested to support this memory capacity) or if the results are based on tests for product readiness. There are users who state in reviews if they were able to upgrade the memory and to what capacity, and we try to share this in responses as well with the disclosure that since this has not been tested by Lenovo, we cannot verify the claim's validity.

For example, this model IdeaPad 1 has a max memory listed of 16GB total, with it featuring one memory soldered to systemboard, the 8GB preinstalled, and you could add 8GB SO-DIMM DDR4-3200 to the open DDR4 SO-DIMM slot. Since this model's documented disclosure for max memory is that "The max memory is based on the test results with current Lenovo memory offerings.", we know that Lenovo offers a 16GB configuration of this IdeaPad 1i series. In user reviews, some state that they added 16GB DDR4 in the open slot instead of 8 and were satisfied with the results, but this does not align with Lenovo's documented memory maximum, so we cannot endorse this.

We hope that this helps, and please feel free to reach out to us with any other questions!
1 month, 3 weeks ago
by
Posted by: 
Lenovo Product Expert