Lenovo Product Expert
 
 
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    April 21, 2014
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    June 6, 2025
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Lenovo Product Expert's Answers
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Lenovo Legion Go S, powered by SteamOS, features AMD Ryzen Z1 Extreme for gaming performance. The 8" 120Hz PureSight Display allows for immersive gaming. VRR, adjustable triggers, and an ergonomic design ensure comfort. SteamOS delivers quick resume, seamless updates, and full Steam access, including Steam Cloud, Steam Chat, Steam Game Recording, and more.
 

What's with Best Buy's terrible track record with pre-orders and getting units out? has anyone gotten theirs yet?

Hi there,

We apologize for the delay in receiving your Legion Go S and for any inconvenience that this may be causing you. We are working with various teams, including Best Buy, to help ensure those that pre-ordered their system get their Legion Go S in their hands as soon as possible.

Please stay tuned for updates here and via your email address that your order is tied to.
Thank you for your understanding.

Best regards,
Lenovo
1 week ago
by
Posted by: 
Lenovo Product Expert
 
Blend style with functionality for your home with this sleek all-in-one desktop. This space-saving unibody design features a stunning 23.8" FHD display with ultra-thin 3-side bezels. Powered by an Intel N100 processor, the Lenovo A100 is perfect for everyday tasks at a great value.
 

does this computer have a phone jack. I have a spectrum home telephone internet

Hi karen,

The A100 does not feature a phone jack, but it does have an ethernet (RJ-45) port. We recommend working with your internet service provider should you need assistance with obtaining a wired internet ethernet connection in your home.

Please let us know if you have any other questions!
1 week ago
by
Posted by: 
Lenovo Product Expert
 
The thin and light 13" IdeaPad Duet 5 Chromebook now packs a brilliant OLED 1920 x 1080 touch screen featuring narrow bezels for true blacks and a cinematic experience, as well as four speakers for clear and resonant audio. Get Minecraft and 3 months of Realms Plus at no cost* with purchase of a new Chromebook. Terms Apply. *Offer valid for qualifying Chromebooks purchased on or after July 1st, 2023 through September 30th, 2023 while supplies last.
 

Can I Bluetooth my phone to this Chromebook?

Hey there,

Yes, but what features and/or function are you looking for when connecting your phone to your Chromebook? For example, if you'd like easy access to your phone's cellular connection for Wi-Fi on the go, check your phone's notifications, and receive message, you can do this with an Android based device on newer Chromebooks, like this Duet 5.

Here's a link to a Google Support webpage with details on the requirements and setup process: https://support.google.com/chromebook/answer/9094445?hl=en

Please reach out to us with any other questions!
1 week ago
by
Posted by: 
Lenovo Product Expert
 
Untether the limits of your mobile home office or study space with an agile 2-in-1 12" IdeaPad Flex 3i Chromebook laptop. Featuring Intel performance, an FHD IPS display, and long battery life, your options stay wide open for web-browsing, study, or work, no matter where you go. Open your Chromebook to boot up in seconds, touch the screen to select and drag, and stay focused uninterruptedly. Close the physical shutter as you finish your video call to protect your privacy, and flip the keyboard to the back and watch your favorite channel on YouTube. Multi-mode for every mood – it is as simple as that.
 

New purchase. After downloading a movie the sound briefly cuts in and out. Any idea why?

Hey Bob,

Thank you for reaching out to us. We are sorry to hear that you're having trouble with your Flex 3i Chromebook, and we'd like to work with you to try to resolve this issue.

To start, please follow the steps from an online Google Support guide for when "Sound doesn't work":
1. Make sure sound isn't muted:
a. At the bottom right, select the time.
b. Adjust the volume using the slider.
2. Change the sound input or output:
a. At the bottom right, select the time.
b. Next to the volume slider, select the Right arrow .
c. Change where sound comes from (output) or where you speak into (input).
3. Unplug audio devices (like headphones or speakers) from your Chromebook.

If these steps do not work, please follow the link to the referenced Google Support webpage: https://support.google.com/chromebook/answer/6309225?sjid=9872489333424931136-NA#zippy=%2Csound-doesnt-work, to follow the links for steps 4 and 5 to continue troubleshooting the issue.

Please update us when you can regarding this and feel free to reach out to us should you need further assistance.

Best regards,
Lenovo
1 week ago
by
Posted by: 
Lenovo Product Expert
 
Get in the game with the Lenovo Legion Go S! Powered by the exclusive AMD Ryzen Z2 Go, the power is in your hands. See every beat on the native landscape 8" 120Hz Lenovo PureSight Display with VRR, and launch any title across various platforms right in Legion Space. The game is waiting, are you ready to go?
 

Is this device compatible to connect with an AMD Radeon eGPU?

Hey again James,

Yes, Legion Go S users have shared success using an eGPU with their Windows based Legion Go S devices. There are various posts about it in our Legion Forum and in the Legion Go Reddit pages.

Please reach out to us with any other questions!
1 week ago
by
Posted by: 
Lenovo Product Expert
 
The smart IdeaPad Slim 3 lets you work, study, and play on the go anywhere in the world with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Take care of important business with powerful up-to-the-latest AMD Ryzen 7000 processors, enhanced with the adaptive performance of Smart Power and full-function Type-C port while you learn, work, and stream on an up-to-WUXGA IPS display with up to 88% AAR.
 

Are rebooting issues common? I've had this laptop a little over a month and anytime it is not on the charger, I get a blue screen error and laptop reboots.

Hi RicoB,

Thank you for sharing your feedback with us and reaching out. We are sorry to hear that you are having trouble with your IdeaPad Slim 3. We apologize for any inconvenience that this may have caused you.

This system behavior is not common, and we'd like to work with you to try to resolve this issue. To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button and follow on-screen instructions to ensure all updates are applied successfully.

If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

Please update us when you can regarding this. We look forward to hearing from you.

Best regards,
Lenovo
1 week ago
by
Posted by: 
Lenovo Product Expert
 
Lenovo Legion Go S, powered by SteamOS, features AMD Ryzen Z1 Extreme for gaming performance. The 8" 120Hz PureSight Display allows for immersive gaming. VRR, adjustable triggers, and an ergonomic design ensure comfort. SteamOS delivers quick resume, seamless updates, and full Steam access, including Steam Cloud, Steam Chat, Steam Game Recording, and more.
 

One of the image slides says 3 months of gamepass, while the checkout item says 1 month gamepass ultimate. Which is the correct offer?

Hey Alan,

We apologize for any confusion. To clarify, the Legion Go S comes with a 3-month Game Pass offer comes with the system and you are prompted to redeem your offer during device setup. The 1 month of Game Pass Ultimate is an add-on offer that is provided by Best Buy; so, in this instance, both offers are correct.

Please reach out to us with any other questions!
1 week ago
by
Posted by: 
Lenovo Product Expert
 
Lenovo Legion Go S, powered by SteamOS, features AMD Ryzen Z1 Extreme for gaming performance. The 8" 120Hz PureSight Display allows for immersive gaming. VRR, adjustable triggers, and an ergonomic design ensure comfort. SteamOS delivers quick resume, seamless updates, and full Steam access, including Steam Cloud, Steam Chat, Steam Game Recording, and more.
 

Can you connect the Legion Go S with SteamOS to an AMD Radeon eGPU?

Hey James,

With SteamOS, using an eGPU has yet to be supported natively, and most users have used their eGPU through methods like Bazzite or unique setups. We will continue to work with Steam to share updates on rollouts of future feature updates.
1 week ago
by
Posted by: 
Lenovo Product Expert
 
Lenovo Legion Go S, powered by SteamOS, features AMD Ryzen Z2 Go for gaming performance. The 8" 120Hz PureSight Display allows for immersive gaming. VRR, adjustable triggers, and an ergonomic design ensure comfort. SteamOS delivers quick resume, seamless updates, and full Steam access, including Steam Cloud, Steam Chat, Steam Game Recording, and more.
 

Can you connect the Legion Go S with SteamOS to an AMD Radeon eGPU?

Hey James,

We noticed your question was applied to two configurations of the Legion Go S SteamOS based version, and we will apply similar responses to each since the answer is the same in each scenario and for visibility with viewers.

With SteamOS, using an eGPU has yet to be supported natively, and most users have used their eGPU through methods like Bazzite or unique setups. We will continue to work with Steam to share updates on rollouts of future feature updates.

Please reach out to us with any other questions!
1 week ago
by
Posted by: 
Lenovo Product Expert
 
This laptop is an ideal choice for on-the-go business professionals with an AMD Ryzen 7 processor and 16GB DDR5 memory that can handle demanding tasks like data analysis and video editing. Its 16-inch display offers clear visuals, while the 1080p camera and Wi-Fi 6E enable smooth video calls. It features an optional IR camera, fingerprint reader, and TPM 2.0 for security in various work settings. It is built for speed, security, and versatility for modern professionals.
 

How can I run 2 4k 60hz external monitors with this laptop using a dock or even without using a dock?

Hey Ricky,

You can connect two external monitors at 4K/60 natively or by using a USB-C docking station. This ThinkPad features two USB-C 3.2 ports (1 Gen 1, 1 Gen 2) that support USB Power Delivery 3.0 and DisplayPort 1.4 for connecting to a dock that supports power delivery and video output. Also, it features an HDMI 2.1 port that will support up to 4K/60Hz.

Please reach out to us with any other questions!
1 week ago
by
Posted by: 
Lenovo Product Expert