Lenovo Product Expert

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April 21, 2014
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Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Platinum Grey

Engineered for long-lasting performance, the Lenovo~ IdeaPad~ 3 is the perfect laptop for your everyday tasks with features that you can depend on.

I have connected an external monitor via HDMI, but it doesn't work, in the display configuration no display is detected, do I have to do anything extra? I also tried with the windows key + P but it doesn't work. Please help!

Be sure that you are setting up the external display properly. Here is a link to a YouTube Video that demonstrates the proper setup of an external HDMI monitor to a Windows 11 laptop, please note - In this video the laptop used has an external display HotKey in the F4 position on the keyboard, your Lenovo IdeaPad 3 15 has this same HotKey in the F10 position on your keyboard: https://www.youtube.com/watch?v=AInZAU6R3kI. If you have done the setup properly but the external screen still does not display, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

3 years, 9 months ago

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Lenovo Product Expert

Lenovo - Legion Tower 5 AMD Gaming Desktop - AMD Ryzen 7-5700G - 16GB Memory - NVIDIA GeForce RTX 3060 - 512GB SSD + 1TB HDD

Engineered out of a passion for savage power and unmatched speed, the Lenovo Legion Tower 5 AMD delivers mind-blowing performance that combines AMD Ryzen processors and top-of-the-line NVIDIA GeForce graphics cards for blazing-fast frame rates at up to 4K resolution. Pushing far beyond the upper bounds of smaller rig configurations while keeping things cool and whisper quiet, the Legion Tower 5 is a marvel of build and design, accentuated by its illuminated blue LED logo and lighting, as well a transparent side panel that can properly showcase your internals.

what's the warranty on this product?

The Lenovo Legion Tower 5 AMD Gaming Desktop Computer ships with a limited 1-year manufacturer's warranty, covering OEM hardware issues.

3 years, 9 months ago

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Lenovo Product Expert

Lenovo - Flex 5 13" 2-in-1 Chromebook - Pentium 7505 - 4GB Memory - 32GB eMMC

Lenovo~ IdeaPad~ Flex 5 Chromebook 13", powered by Intel Pentium 7505 Processor, boasts up to 10 hours of battery life to let you get things done quickly and easily with all your favorite Chromebook features. Use your Google Account for seamless access to your files, photos, music and you can start an immersive entertainment experience with the user-facing stereo speakers and IPS FHD display~or you can enjoy more by apps downloaded on the Google Play Store. Any great idea pop up in mind? Just flip your Chromebook and dot your ideas with the Lenovo digital pen to catch the moment.

Does this model have an SD card slot? If so, standard or micro?

This Lenovo Flex 5 13 Chromebook, model number 82M70000US, ships with a MicroSD Card Reader, built in.

3 years, 9 months ago

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Lenovo Product Expert

Lenovo - Yoga 9i 14 2-in-1 14" Touch-Screen Laptop - Intel Evo Platform Core i7 - 16GB Memory - 512GB SSD - Mica

Meet the Lenovo Yoga 9i, designed to put your experience first with the Intel Evo platform~s powerhouse combination of performance, responsiveness, battery life and stunning visuals. Innovative features are encased directly in a sleek 2-in-1 metal chassis, combined with the advanced mobile performance of 11th generation Intel Core processors and powerfully immersive entertainment.

Thank you for the information about the set up. If it did not initially set up how can I go in set up and have it install windows?

If your Intel Evo-Certified, Lenovo Yoga 9i 14 did not power on when you pushed the power button for the first time, plug in the AC adapter/charger that shipped with the Yoga 9i 14 and let the battery charge for approximately 15-minutes before beginning the initial activation and setup of Windows 11. If after charging the battery for 15-minutes, if the computer still does not power on and there is no screen image or audio guiding you through the initial activation of Windows 11, try resetting the computer back to its original factory settings. To do this, turn of f the computer, leave it plugged in. This system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. If you have not already done so, let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Premium Care for additional help at: 888-278-9707.

3 years, 9 months ago

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Lenovo Product Expert

Lenovo - IdeaPad 3 15" HD Touch Screen Laptop - Intel Core i3-1115G4 - Intel UHD Graphics - 8GB Memory - 256GB SSD - Almond

Engineered for long-lasting performance, the Lenovo IdeaPad 3 is the perfect laptop for your everyday tasks with features that you can depend on.

What are the common problems people tend to run into with this laptop model? My old one had a problem with the hinge where I think it broke somehow. Eventually, will I run into the same problem with this model// anything I should know before buying?

This Lenovo IdeaPad 3 15 laptop, model number 81X800KLUS, ships with Windows 11 S-Mode 64-bit Operating System installed. Windows 11 S-Mode provides added security by only allowing APPs available ( and therefore certified by Microsoft) at the Microsoft Store. If you don't need the added security or you need to install APPs not available at the Microsoft Store, you can switch to standard Windows 11 Home 64-bit Operating System, at no additional cost. If you choose to switch out of S-Mode for Windows 11 Home: Here is a link to instructions for switching from Windows 11 S-Mode to Windows 11 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode. Also, whether you leave Windows 11 in S-Mode or switch to Windows 11 Home, we always recommend you check the requirements and compatibility of any software you will be installing on your new computer, before you invest in any computer. Be sure your new computer can support the software you will need to use and your workload.

3 years, 9 months ago

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Lenovo Product Expert

Lenovo - ThinkPad Ultra Docking Station

Set up a professional workstation with this enterprise-class Lenovo ThinkPad Ultra dock. It has Intel vPro, PXE boot, Wake-on-LAN and MAC address pass-through for versatile network connectivity, and it supports various display devices via its HDMI, DisplayPort and VGA outputs. Count on high-speed data transfers and reliable device charging with the two USB-C ports of this Lenovo ThinkPad Ultra dock.

Does this dock work with the Thinkpad X1 Carbon 7th Generation? If not, which docking station with video output would work with this model?

No. The Lenovo Thinkpad X1 Carbon 7th Generation is compatible with the Lenovo Thunderbolt 3.0 Docking Station: https://www.bestbuy.com/site/lenovo-thinkpad-thunderbolt-3-docking-station/6355854.p?skuId=6355854

3 years, 9 months ago

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Lenovo Product Expert

Lenovo - Yoga 9i 14 2-in-1 14" Touch-Screen Laptop - Intel Evo Platform Core i7 - 16GB Memory - 512GB SSD - Mica

Are you saying that my Lenover came with the code for Microsoft Windows? If it did could you tell me where that code is so I can get windows on my laptop. Thank you. I looked under settings and apps and programs but did not see it

There is no code necessary to activate and setup the factory installation of Windows 11 Home, 64-bit Operating System on this Intel Evo-Certified, Lenovo Yoga 9i 14, model number 82BG0090US. Just plug the Yoga 9i 14 in, power the computer on, then follow the audio and on-screen step by step instructions to activate and setup the factory installed version of Windows 11. If you are trying to downgrade Windows 11 to Windows 10, here is a link to a YouTube Video that may help you: https://www.youtube.com/watch?v=wL9o56fB6bk. If you continue to have issues with downgrading to Windows 10, we recommend you contact Microsoft Software Support at: https://support.microsoft.com/

3 years, 9 months ago

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Lenovo Product Expert

Lenovo - IdeaCentre Mini 5i Desktop - Intel Core i3 - 8GB Memory - 256GB SSD - Mineral Grey

Lenovo~ IdeaCentre~ Mini 5i packs a deceptively powerful punch within a compact and friendly textile-covered exterior, featuring a 10th generation Intel~ Core~ i3 processor, 8GB of fast DDR4 RAM memory, 256GB of solid state storage, and plenty of ports for your everyday computing needs.

Can I install Quickbooks Pro 2013 edition on this Lenovo with Win 11? I own the program (on disk) and run it on a Windows 7 HP desktop now. Thanks

That will depend on the requirements and compatibility of the specific version of the software you want to install. This Lenovo IdeaCentre Mini 5i Desktop Computer, model number 90Q6000HUT, ships with Windows 11 Home, 64-bit Operating System installed. We recommend you check with the software publisher's web site, of the specific version of the software that you have and want to install, for their compatibility with Windows 11 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

3 years, 9 months ago

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Lenovo Product Expert

Lenovo - Yoga 9i 14 2-in-1 14" Touch-Screen Laptop - Intel Evo Platform Core i7 - 16GB Memory - 512GB SSD - Mica

How do I find Microsoft Windows 10 on my Lenova? I did not have a code Looked under settings and programs but don’t know where it is installed Thank you

This Intel Evo-Certified, Lenovo Yoga 9i 14, model number 82BG0090US, ships with Windows 11 Home, 64-bit Operating System factory installed. If you choose, you can downgrade Windows 11 Home to Windows 10. Here is a link to more information about downgrading Windows 11 to Windows 10: https://answers.microsoft.com/en-us/windows/forum/all/downgrade-from-windows-11-to-windows-10/84a2416d-ccfb-4d87-9eee-e1056591e91f#:~:text=Open%20Settings%20app%20on%20your,Windows%2010%20screen%20should%20appear.

3 years, 9 months ago

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Lenovo Product Expert

Lenovo - Yoga 7i 2-in-1 15.6" Touch Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Slate Grey

The Lenovo Yoga 7i 15" combines versatile portability and enhanced productivity, thanks to the boundary-breaking performance and responsiveness of 11th generation Intel Core i5 processors and vibrant FHD clarity with Intel Iris Xe graphics. Go anywhere with a sleek 2-in-1 metal chassis featuring thoughtful details including a webcam privacy shutter..

were you able to remove mcafee?

This Lenovo Yoga 7i 15 ships with a 30-day trial of McAfee Virus Protection Software installed. It will activate automatically with the initial activation of Windows 10 and protect your computer for the 30-day trial period. You do not need to use McAfee VPS. You can uninstall McAfee and use the free Windows Defender VPS that comes with Windows 10 or you can uninstall McAfee and then install your choice of any compatible 3rd party VPS. The key is to uninstall McAfee if you will not be using it, as there can only be one active VPS on the computer at a time. Here is a link to information on uninstalling McAfee from Windows: https://service.mcafee.com/?locale=en-us&articleId=TS100162&page=shell&shell=article-view

3 years, 9 months ago

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Lenovo Product Expert