Hi - We are sorry to hear that you are having an issue with the ringer of the VTech CS6949. Like many electronic devices, a system reset may resolve the issue. You can reset the phone by disconnecting the power from the telephone base for a minute. Reconnect and test. If this does not help, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your model number handy: CS6949. Thank you! - VTech Support
3 years, 9 months ago
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VTech Baby Monitors Team