MsSamsung
 
 
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    January 25, 2010
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    April 23, 2013
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 Samsung - 4.0 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Samsung - 4.0 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Samsung 4.0 Cu. Ft. 9 Cycle High-Efficiency Top-Loading Washer: This quiet, top-loading washer is great for homes where the laundry room is near bedrooms. Easy on the back and knees, the top-load opening is easy to load and unload from a standing position. Get a clean look in a white finish.
 

is there a spin only cycle or low spin cycle?

Thanks for your interest. The WA400PJHDWR has both a spin only cycle and a low spin setting.

- Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
 
 Samsung - Closeout 28.0 Cu. Ft. French Door Refrigerator - Stainless-Steel
Samsung - Closeout 28.0 Cu. Ft. French Door Refrigerator - Stainless-Steel
This french door refrigerator is designed to accommodate your food storage needs with the FlexZone drawer that can be set to 4 temperature zones for customized food storage. The external filtered water and ice dispenser offers clear, crisp ice and water at the touch of a button. Product specs and dimensions (PDF)
 

what is the size, depth.width and height?

The RF4287HARS measures 35-3/4" wide by 68-1/2" high without the hinges (69-7/8" with the hinges) by 33-3/4" deep with the doors but without the handles. The case depth is 29-7/8" and the depth with the handles is 36-1/4".

Thanks for your interest,
Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
 

How do I get an instructions manual for this refrigerator?

The RF261BEAESR comes with a User Manual, and it can also be downloaded as a pdf file from Samsung's website.

- Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
 
 Samsung - 29.6 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Samsung - 29.6 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
This refrigerator features a Twin Cooling Plus system for thorough temperature management. LED tower lighting efficiently and stylishly illuminates the interior space. Product specs and dimensions (PDF)
 

Water Filter

I have a Samsung RGS307AA refigerator and need to replace the water filter and can not find any where what type it takes? Can you tell me
Yes, the replacement water filter for the RSG307AABP is the DA29-00020B, or HAF-CIN, model cartridge (Best Buy sku# 9923128).

- Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

Ice machine not working.

My ice maker sporadically works on my Samsung RSG257aars. My wife states that this could be because the filter needs to be replaced. The symbol on the digital screen is blue indicating the filter is ok and the water comes out fine. The powerfreeze is off, and the ice off switch is off. Any suggestions? A new ice maker, filter, or repair call?
Thanks
Cory
I'm sorry to hear your icemaker isn't working consistently. There are a number of possible explanations, including the possibility that the filter needs to be changed despite the light being blue. Samsung filters are designed to last about 6 months based on average water consumption. However, if your household uses a lot of water, or the water has a high level of impurities, then it may need to be changed sooner.

Following are some of the other possible causes/solutions:
- Air pockets in the water lines can affect ice production. When the filter is initially installed or replaced, be sure to dispense up to 6 gallons of water to bleed air from the lines.
- The recommended temperatures for the refrigerator and freezer compartments are 38°F and -4°F, respectively. If the freezer temperature is set higher than this, it could slow ice production. If the refrigerator is too cold, the water lines could freeze.
- Is something pressing against the lever that detects when the ice bin is full? The icemaker will not produce ice if it detects a full bin.
- Have you tried pressing the Test button on the side of the icemaker to reset it?
- Is your home's water pressure sufficient? In order for the ice maker to operate properly, water pressure of 20~125 psi is required. Under normal conditions, a 6 oz glass can be filled in about 10 seconds. If the Refrigerator is installed in an area with low water pressure (below 20psi), you may be able to install a booster pump to compensate for the low pressure.
- The Power Freeze feature can help increase ice production by running the compressor for an extended period of time.

I hope these suggestions help to increase your ice production.
- Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
 
 Samsung - 4.2 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Samsung - 4.2 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Featuring 9 preset cycles, including a bedding cycle designed to wash comforters and other large items, this Samsung 4.2 cu. ft. top-loading washer effectively handles your family's laundry needs. PureCycle cleans the drum for simple maintenance.
 

Water drops and dust in drum?

Samsung is unable to give me an idea as to why there were water drops in drum and dust build up all over the top plastic part of drum. I was told they do not do test runs on their washers and just inspect before boxing and to contact Best Buy. The washer was not delivered with the box (probably removed on truck) but all the factory tape etc was still on it. Has this issue ever been reported to Best Buy before as Samsung said they do not have any reports of this happening?
Thanks for the question. While not every product in a shipment is tested, some from each batch do undergo testing and may then be repackaged. This would explain why you might find some water inside of one washer but not in another, despite being brand new.

I hope this helps to clarify and address your concerns.
- Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
 
 Samsung - 30&quot; Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
Samsung - 30" Self-Cleaning Freestanding Gas Convection Range - Stainless-Steel
Prepare meals for large gatherings with this versatile Samsung FX510BGS 5.8 cu. ft. range with a large oval burner and simmer burner designed for your diverse cooking needs. The convection oven's even heat distribution delivers delicious results.
 

Can adjustable floating racks be obtained to fit the oven? FX510BGS

Can adjustable floating racks be obtained to fit the oven?
For information and availability of accessories for the FX510BGS, such as the split rack that comes with the FX710BGS, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
 
 Samsung - Refurbished WB100 16.2-Megapixel Digital Camera
Samsung - Refurbished WB100 16.2-Megapixel Digital Camera
Snap stunning photos with this Samsung WB100 16.2-megapixel digital camera that features dual optical and digital image stabilization to minimize camera shake. The 1280 x 720 HD video mode lets you record high-definition movie clips.This product has been refurbished. Learn more.
 

What kind of warranty comes with this refurbished camera?

Thanks for your interest. For questions regarding warranties on refurbished products, including this WB100 camera, please call 888-BEST BUY or contact your local Best Buy store.

- Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
 
 Stacking Kit for Select Samsung Washers and Dryers
Stacking Kit for Select Samsung Washers and Dryers
Conserve space in your laundry room with this stacking kit for select Samsung washers and dryers.
 

Is the stacking kit good for WF365BTBGWR and DV365ETBGWR?

I bought the steam dryer and washer units (WF365BTBGWR and DV365ETBGWR). Want to make sure if the stacking kit is good for the above models. Thanks
Yes, the SK-5A stacking kit is compatible with the WF365BTBGWR and DV365ETBGWR washer and dryer.

Thanks for choosing Samsung!
Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ
 
 Samsung - 4.0 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Samsung - 4.0 Cu. Ft. 9-Cycle High-Efficiency Top-Loading Washer - White
Samsung 4.0 Cu. Ft. 9 Cycle High-Efficiency Top-Loading Washer: This quiet, top-loading washer is great for homes where the laundry room is near bedrooms. Easy on the back and knees, the top-load opening is easy to load and unload from a standing position. Get a clean look in a white finish.
 

Soap powder

Can you use soap powder or just liqued
Thanks for the question. It's fine to use a powder form of HE detergent in the WA400PJHDWR. When using powdered detergent, it's best to pour it directly into the wash drum rather than using the detergent dispenser tray.

- Ms. Samsung
11 years, 2 months ago
by
Posted by: 
MsSamsung
 from
SamsungHQ