140 Questions & 269 Answers
for Samsung - 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer - Platinum
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AllQ:
i'm coming from a very old top loader but ive heard the wash cycles can be quite long in these newer front loaders. any help is appreciated!by
Posted by:
Anonymous
8 years, 11 months ago
Answers
A:
I have the new Samsung and the machine is only about a year old and keeps breaking down and stopping. I had one about 13 years ago with the same problems. I didn’t buy this one. It came with the house. The quick cycle takes about an hour or more. I was told by a repair man to stay away from the computerized machines because it is the computer that breaks down first.by
Posted by:
Mishy
5 years ago
A:
On the normal cycle its 47 minutes. If u choose xtra soiled or one of the allergy setting it takes over an hour. This machine is super quiet! We had an old set also and u will be amazed the improvements the have made over the years!by
Posted by:
from
Texas
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8 years, 8 months ago
A:
Anywhere from 45 minutes to 3 hours depending on whether or not you use Steam or Sanitize. It has a few short cycles as well.8 years, 8 months ago
A:
I my experience the wash cycles vary with the settings you choose and the load size. For example the sanitize setting with a larger load can take up to 2 1/2 hours; whereas the normal cycle with an average load is done in about 45-50 minutes.by
Posted by:
from
Maryland
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8 years, 9 months ago
A:
The standard cycle is just over an hour. But if you use the 'quick wash' it's just about 30 minutes. We have found that the quick wash works great for your average load of wash. They come out clean and smelling great.8 years, 10 months ago
A:
Our previous GE front load washer would take about an hour for the following settings:Load Size = Medium-Large
Water = Tap/Cold
Soil Level = Normal
Spin Speed = High
Prewash = No
Extra Rinse = No
With the Samsung, it is taking about 2 hours with above condition. But the cycle time does shorten with a lighter load. So it must have some sort of built-in scale to determine the size of the load and adjusts accordingly.
8 years, 11 months ago
A:
Thanks for your interest in the WF42H5200AP. The estimated cycle times for this model range from 26 minutes for a Quick Wash to 2+ hours for Heavy Duty, Sanitize and Allergen cycles. A typical Normal wash is about 45 to 50 minutes. Actual cycle times may vary depending on the incoming water temperature and pressure, use of HE detergent, as well as which cycles and options are selected.- Ms. Samsung
by
Posted by:
Anonymous
8 years, 11 months ago
by
Posted by:
Anonymous
8 years ago
Answers
A:
Not only that. It also unloads, irons and folds the clothes7 years, 8 months ago
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Thanks for the question. The WF42H5200AP has the Smart Care feature, so you can troubleshoot error codes by scanning the display with your smart phone, but it isn't equipped with WiFi-enabled Smart Control to send alerts, monitor or control the cycle.- Ms. Samsung
by
Posted by:
Anonymous
8 years ago
Q:
I was washing a load last weekend and the drum had a lot of room left, I realized I could put a larger load in this than my last washer. Is there a setting for small vs large loads so that it puts in less water when doing a smaller load? I am not sure if it just automatically adjusts based on the weight of the clothces inside or if it is an actual setting.by
Posted by:
Kyle
from
Denver, CO
9 years, 4 months ago
Answers
A:
The reason the machine rolls the drum around a few times before it starts to add water is because it's weighing the clothes. It fills based on the weight.,8 years, 8 months ago
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It seems to have a built-in scale. Because when I had lighter loads, the cycle time dramatically decreased compared to larger loads.8 years, 11 months ago
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If you watch, the washing machine should spend the first minute or so after you hit the "play" button running calibration spins, to determine how much laundry is in there. This is more accurate than "small" vs "large" manual settings, because while there may only be a few items in the machine, things of heavier weight, such as jeans and towels, usually take more "effort" to wash. Same thing the other way around with a "large" load of lightweight things, like a set of sheets.After the calibration is complete, the machine judges the amount of resources (water, soap, etc) that it will need and adjusts the wash time accordingly.
by
Posted by:
from
Missouri
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9 years ago
A:
It adjusts automatically.9 years, 1 month ago
A:
The WF42H5200AP and other Samsung HE Washers do have an automatic weight sensing feature so the Washer fills with only what's needed to do the job. This is a big part of the equation for water and energy efficiency as established by the Department of Energy through the Energy Star program. For best results, please be sure to use only the minimum recommended amount of HE detergent.Thanks for choosing Samsung!
Ms. Samsung
by
Posted by:
Anonymous
9 years, 4 months ago
A:
From my experience, it automatically adjust depending on the load you put in there, I would just recommend you use the cycles accordintly like if its comforters or bedding use the bedding cycle and that has worked for me and on the quick wash it uses very little water just enough to wash what needs to be washed and since this is a HE washer it don't need to have a lot of water with detergent to the job. I just use a tablespoon of HE detergent and also fabric softener and clothes come out smelling fresh. I hope this helps.Products from my answer
Samsung - 4.2 Cu. Ft. 9-Cycle High-Efficiency Steam Front-Loading Washer - Platinum
(1,929)
Samsung - 7.5 Cu. Ft. 11-Cycle Electric Dryer with Steam
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9 years, 4 months ago
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Posted by:
Anonymous
8 years, 3 months ago
Answers
A:
and some8 years, 2 months ago
A:
Yes!by
Posted by:
from
Illinois
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8 years, 3 months ago
A:
Yes, the WF42H5200AP is large enough to wash a king size comforter.Thanks for your interest!
Ms. Samsung
by
Posted by:
Anonymous
8 years, 3 months ago
A:
It depends on how thick the comforter is. The sales associate told me you only need 4 cubic feet for a regular comforter, but I would imagine it being problematic for something extra thick and fluffy.by
Posted by:
from
Houston
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8 years, 3 months ago
A:
Yes, plenty of room for a king comforter!!by
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8 years, 3 months ago
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yes but if its a heavy duty comforter I wouldn't recommend the stress to the machineby
Posted by:
from
cali
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8 years, 3 months ago
Q:
Is there am option to rinse in cold? I only see one option for choosing temp during was stage but rinse is always hot regardless if cold is chosen as a wash.by
Posted by:
Anonymous
9 years, 5 months ago
Answers
A:
If the machine rinses in cold, why does the wash seem hot when the clothes are done. I wash nearly everything in cold and expect it to rinse in cold, but the clothes do come out hot. I don't like that.by
Posted by:
DeAnn
from
Spring, Tx
8 years, 5 months ago
A:
Yes click cold and rinse8 years, 7 months ago
A:
It rinses warm and cold water cycles on cold. I haven't used a hot water cycle yet so I don't know if it rinses with cold on that one also.9 years, 4 months ago
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Thanks for your interest in the WF42H5200AP. This and other Samsung Washers use cold water for the rinse cycles unless otherwise noted. The selectable temperatures are for the initial wash, not the rinse.- Ms. Samsung
by
Posted by:
Anonymous
9 years, 4 months ago
Q:
I have this washer for a little over month. I am very pleased with everything except that I have noticed that bleach dispenser sometimes stays full off water even after load is done. Why is this happening?I am getting worried, and do not understand why would this happen so randomly.
If it helps, I do not use bleach very often if at all. And we use tiny amounts of green HE type of products. We have owned HE front loaders for over 15 years, and know how to treat them well.
Your kind help is appreciated.
by
Posted by:
LillyEmily
from
Boston, MA
9 years, 8 months ago
Answers
A:
service man said to me the lines are soo small they get cloged up easly you need to take the lid off held on by 3 screws on rear of washer, remove lid pull hose off bleach disp and blow through to clear blockage same for soap now dose that sound crazy or what? its true but i found a easier way as the washer is in the cycle simply add very hot water to both sides of resivour REMEMBER any thing you put into those rez.drain into the main washer.so dont do this when your washing color fast items like reds or blue jeans good luck . liquid soaps and liquid bleach only.by
Posted by:
from
aurora colo.
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9 years, 4 months ago
A:
Thanks for the question. There are a few different factors that could affect the ability of the bleach compartment to drain correctly. Please check the following:- Make sure the washer is level;
- Remove the detergent drawer and rinse thoroughly with warm water;
- Do not exceed the Max fill line when adding bleach or detergent;
- Make sure your home's water pressure is within the recommended 20-116psi and the inlet hose screens are not clogged.
Since each of the compartments is designed to drain based on a siphoning system, it's particularly important to add the correct amount of bleach when filling the dispenser.
- Ms. Samsung
by
Posted by:
Anonymous
from
Ridgefield Park, NJ
9 years, 8 months ago
by
Posted by:
Anonymous
9 years, 2 months ago
Answers
A:
Liquid detergent works, you just have to make sure that it's High Efficiency compatible (look for the fancy "he" blue logo). Meaning, don't load it full of the cheap laundry liquid, or else you're looking at ruining the machine. It'll gum up all the pumps and motors and stuff.by
Posted by:
from
Missouri
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9 years ago
A:
I always use liquid, but you can use powder too.9 years, 1 month ago
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You can use bothby
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9 years, 1 month ago
A:
I always use liquid detergent in it.9 years, 1 month ago
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Yes you can. Just have to take tray out of detergent dispenser.9 years, 2 months ago
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You can use either one. But if you use powder the liquid tray insert needs to be removed. Also if you use Tide Pods, they get thrown right into the washer. There's also trays for softener or bleach.9 years, 2 months ago
Q:
Under "rinse and spin" option the machine fills up to initial fill level and then "full" level as shown in trouble shooting section on Samsung website. Does not do this when selecting "normal" wash on dial (using same temp and spin options, normal soil level). Only fills up to initial level on normal wash - not enough water to clean clothes. Suspected this when washing first two loads - did not look like enough water in use. Then ran empty load under both of these load options - "rinse and spin" vs "normal" and noticed washer behaving differently, even for empty load. Why is this?by
Posted by:
Help!
9 years, 3 months ago
Answers
A:
Front loaders use very little water so the solution your clothes are washing in is much more concentrated. Remember the clothes have a lot of water in them when the machine fills so it looks like there's less water in the machine than there really is. I was really skeptical at first but this is my second front loader and my clothes are always cleaner than when I had a top loader. Worry not!!!8 years, 8 months ago
A:
At this point I'm guessing because I use the efficiency washing mode. It appears to sense how much water is needed to get the clothes wet and to wash. All of my clothes are wet when I remove them to place in the dryer. We had the same concern that it didn't appear to be enough water to wash the clothes. I think it's to reduce water usage, but could contact Samsung customer service to get a definitive answer.by
Posted by:
from
Lewisville, TX
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9 years, 3 months ago
A:
Thanks for the question. It isn't unusual for the Washer to fill with different amounts of water when different cycles or options are selected, and the automatic weight sensor also helps determine how much water will be added. It's likely that the conditions you're trying to imitate with the different settings will behave differently with clothes in the Washer than with an empty drum. Also, in a Normal cycle, the initial fill is not representative of the amount of water used for the full wash. The nature of HE front loaders is to saturate the clothes in a mixture of soap and water and tumble them, but not to immerse them, and more water is added at different points in the cycle based on the selected options, soil level, and number of rinses needed.I hope this helps to answer you're question. If you find that there isn't enough water to saturate the clothes and they aren't coming clean, please make sure the hot and cold water valves are turned on all the way, the supply hoses are unkinked and there are no obstructions in the hoses or in the inlet hose screens on the back of the washer. If this doesn't help to resolve the issue, please contact Samsung directly through the online support form or by calling 800-SAMSUNG.
- Ms. Samsung
by
Posted by:
Anonymous
9 years, 3 months ago
by
Posted by:
Anonymous
8 years, 10 months ago
Answers
A:
The hourglass correlates to the amount of soilage remaining in the garments.by
Posted by:
Ocedee
7 years, 11 months ago
A:
try unplugging the washer and pluging it back in.by
Posted by:
from
Pgh,PA
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8 years, 6 months ago
A:
It is the time left in the cycle.8 years, 6 months ago
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It's loading, detecting balance and weight of your load so it can determine how much water and what temp it needs etc8 years, 7 months ago
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Just the timer8 years, 8 months ago
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It just means on standby or waiting for it's next action.8 years, 10 months ago
A:
Thanks for the question. The hour glass is displayed to let you know the washer's timer is counting down. This is normal.- Ms. Samsung
by
Posted by:
Anonymous
8 years, 10 months ago
Q:
I just bought this combo last weekend and t is yet to be delivered. I noticed the door can be flipped on the dryer to suit the laundry room but I don't see that listed for the washer. I am replacing a combo that opened on a different side than this does in the picture and I hope the washer door can also be flipped to open to the right and the dryer to the left.by
Posted by:
Kyle D
from
Denver, CO
9 years, 5 months ago
Answers
A:
The dryer yes the washer no8 years ago
A:
The door on the washer cannot be flipped. Consider flipping the location - cords were long enough. We used to have the washer on the right and the dryer on the left. Now we have the washer on the left and move the clothes out of it into the dryer on the right. It has worked well for us.by
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8 years, 7 months ago
A:
The washer door can not be flipped. I was told this by the men who came to install the washer.8 years, 8 months ago
A:
Like most front load washers, the door on the WF42H5200AP opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible, so it can open in the opposite direction to the washer when set up side by side, or in the same direction if the units are stacked. If the hoses that come with the washer are not long enough to enable the washer and dryer to be switched so the washer is on the left, I would suggest checking with your local Best Buy Appliance or Installation Team for information and availability of extension hoses.Thank you for choosing Samsung!
Ms. Samsung
by
Posted by:
Anonymous
9 years, 5 months ago
A:
This washer does not have a reversible door hinge.9 years, 5 months ago
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