A:
Hi! Thanks for your question.
When you buy a contract phone with an Operating System, Android OS, Apple OS, BlackBerry OS, Symbian OS, Web OS or Windows OS, you also have to get a data plan. When you upgrade at Best Buy you do have to choose a data plan that they now offer. We would not be able to keep your old data plan. The only way you can process an upgrade or new line is to choose a data plan. This is true no matter how you buy a phone from Best Buy, whether it be online, instore or over the phone. Your old data plan, will be cancelled, and you new one will be the only one you pay for.
If you have any further questions on this issue or would like to speak with a live agent, please call: 1-888-BESTBUY