Hi Edward, Do you have bars above and below or all around the projected image? Make sure the source is sending full HD at 1920 x 1080 pixels. That is the native resolution of the projector. If the bars are all around the image, it may be a matter of zooming in or moving the projector. If your bars are above and below the image try changing the HC 2250's Aspect setting in the Signal menu. You may have to force the projector to display at it's native resolution if the source is sending different information. There are FAQs, user's guides and videos on the Epson support site to assist with this type of issue. Regards, Mark - The Epson Team.