Hi there,
Thank you for your inquiry. Let’s get you the details you need.
The normal default bake temperature for this model is 350°F (175°C). The baking temperature of 285°F (140°C) is likely an indication of a potential issue with the oven’s temperature sensor, heating elements, or control board, rather than a normal operating setting. Please refer to pages 30 and 38 of the range’s manual under “Baking and Temp Adjust”:
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with the reference number 1151466429 to help our team pull up your information when you message us.
Have a great day.
-John