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    April 24, 2013
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    February 9, 2026
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Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

I use wireless throughout my entire home. But with this particular television, it continues to not allow me to watch anything as it constantly requests a wired connection. I do not have wired connections only wireless has anybody run into this?

Hi Me,

If your TV is having trouble connecting to the network, the following steps may help resolve the issue:

Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.

If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.

~ Samsung Advisor
5 days ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

Will the 1 USB port support multimedia playback like MP4 and AVI video?

Hi USBPort,

For more information on the types of files you can play from a USB, please refer to the user manual pages 175-177: https://downloadcenter.samsung.com/content/UM/202503/20250329052306001/BN81-27185A-170_EUG_ROPATSCF_NA_ENG-US_250226.0.pdf

~Samsung Advisor
5 days ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

Does the Samsung 50" class U7900 series tv have an "audio out" port? You sent an email saying my answer was there but I could not find the answer.

Hi Bill,

Yes, there are two HDMI ports, one usb and the TV is Bluetooth-enabled. If you are looking for an optical audio out port, then we recommend the Q8F Series and above.

~Samsung Advisor
5 days ago
by
Posted by: 
Samsung
 
Powerful StormWash rotating jets let you skip the pre-rinse, delivering heavy duty cleaning from every angle. The AutoRelease Door delivers improved drying performance.
 

Had this Dishwasher for a week now. Now the door won't close.

Hi Stingray,

We understand how disappointing this feels, especially when the dishwasher is still brand new and should be working smoothly. Let us help.

I have shared a Samsung link below to help with your experience. The link has hyperlinks that can be visited for additional help.

Dishwasher door does not close:
https://www.samsung.com/us/support/troubleshooting/TSG01001919/

Should you need more assistance with your dishwasher, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1152009842 to help our team pull up your information.

Leo
5 days ago
by
Posted by: 
Samsung
 
Collaborate easily with a camera that automatically adjusts to keep the focus on you. Plus, with a large display that can open up to three apps at once, you can multitask while you video chat
 

does it come with a stand ,jacket, etc.

Hey Mikie, thank you for taking the time to ask us your question about the Samsung Galaxy Tab S9 FE+. The Samsung Galaxy Tab S9 FE+ box typically comes with the tablet, an S Pen, a USB-C to USB-C charging cable, an ejection pin, and quick start/documentation paperwork. If you have any other questions, feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
5 days ago
by
Posted by: 
Samsung
 
Staying in the moment is easier than ever with the all-new Galaxy S25 Ultra. Its intelligent AI transforms into your own virtual assistant that evolves with you to work better for you. Let~s say you want to enjoy a night out with friends but don~t have time to plan. Just ask Galaxy S25 Ultra to invite your friends to the nearest bowling lounge tonight. Your phone will find the info and text it to them. You don~t need to slow down your speech or speak like a robot ~just talk to your phone naturally, and it will understand. While you~re out rolling spares, Night Video brings out the details in every moment ~even in low light ~while Audio Eraser makes it easy to reduce distracting noises, like those pins crashing one lane over. Galaxy S25 Ultra also keeps up with your schedule and provides the weather forecast for your night, allowing you to stay a step ahead and adjust plans on the fly. With a phone as evolved as Galaxy S25 Ultra, you don~t have to sweat the small stuff ~it~s handled intelligently.
 

I don't see Consumer Cellular listed, but this phone popped up in my search for phones that are compatible with Consumer Cellular. Can you tell me if if is in fact compatible with Consumer Cellular’s service?

Aloha KareBearMom, thank you for asking us your question about the Samsung Galaxy S25 Ultra. The advertised unlocked Galaxy S25 Ultra is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. Let us know if you have any other questions for us by reaching out to Support. Thanks for being a devoted Samsung customer. - Debra
5 days ago
by
Posted by: 
Samsung
 
Get a deeper understanding of your body with the all-new Galaxy Ring. Merging the convenience of a wellness tracker with the timeless elegance of a sleek band, Galaxy Ring helps go-getters track their busy days in style. Packing the latest tracking innovations into a compact design that fits comfortably on your finger, Galaxy Ring tracks the valuable wellness insights you need to keep a pulse on your life, from the conference room to the yoga studio to dinner with family and friends. Enhanced by Galaxy AI,~ Galaxy Ring gives you new ways to feel amazing, like Energy Score ~ just open your phone to learn how ready you are to take on the day. You~ll also get a great night~s rest while Galaxy Ring does its thing ~ this sleep tracker is so comfortable, you~ll hardly know it~s there. The feather light silhouette slips seamlessly into your life with a durable design~ that allows you to wear it confidently from your morning shower to the gym, while a long-lasting battery~ lets you track insights for up to six days~ in between charges. Slip on a new, easier way to keep your health on track ~ Galaxy Ring
 

I have a new high-end pacemaker, and my cardiologist indicated that the Oura ring would not be an issue, but they didn't know if that was true with the Samsung ring. Can I safely use this ring with a pacemaker?

Greetings, thanks for contacting us with your question about the Samsung Galaxy Ring. Pacemakers and implantable medical devices should have a minimum separation of six (6) inches between a mobile device and an implantable medical device, such as a pacemaker or cardioverter defibrillator, to avoid potential interference with the medical device. Persons who have such medical devices should: ALWAYS keep the mobile device more than six (6) inches from their implantable medical device when the mobile device is turned ON, do not carry the mobile device in a breast pocket, use the ear opposite the implantable medical device to minimize the potential for interference. Turn the mobile device OFF immediately if there is any reason to suspect that interference is taking place. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your wireless mobile device with an implantable medical device, consult your healthcare provider. For additional detailed information regarding potential interference and precautions needed for pacemakers, please visit: http://www.fda.gov. If you would like further assistance, please reach out to Support. Thanks for choosing Samsung! - Debra
5 days ago
by
Posted by: 
Samsung
 
Expand what~s possible with Galaxy Z Fold7, the foldable that~s designed to do so much more than before. The expanded 6.5" cover display is made to feel like a traditional smartphone, making it more convenient to handle daily tasks from text replies to checking the weather without needing to unfold. For even more possibilities, open up the impressive 8" screen to create, unwind, multitask and more. For the first time ever for a foldable, Galaxy Z Fold7 boasts a 200MP camera with ProVisual Engine so you can take stunning photos with ease. Perfecting your pics feels just as effortless. Enjoy plenty of room on the expansive inner screen to make tiny adjustments, like zooming in to delete that stranger in the background with Photo Assist or ensuring everyone~s eyes are open in the group selfie with Best Face. Whether you~re at home or on the go, creating on the large screen of Galaxy Z Fold7 is as comfortable as it gets. View up to three windows at once and edit your content on one side while streaming videos and scrolling social feeds on the other. While you multitask, the customized Snapdragon 8 Elite processor for Galaxy keeps your experiences smooth from start to finish. Plus, you can do it all without fear. Galaxy Z Fold7 is crafted with time tested durability that stands up to everyday wear and tear. Now that Gemini Live can analyze what you see, Galaxy Z Fold7 also expands the ways AI can assist you. Simply open up Gemini Live, and then screenshare or point your camera at whatever interests you for additional info or answers on the fly. Live life to the fullest see more, do more and expand what~s possible with Galaxy Z Fold7.
 

Can I use this in Dubai? Using their phone carrier?

Salutations, thank you for asking us your question about the Samsung Galaxy Z Fold7. The advertised unlocked Galaxy Z Fold7 is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Verizon, Boost Mobile, T-Mobile, Cricket, Google Fi, H2O Wireless, Sprint, Ting Mobile, Ultra Mobile, US Cellular, and Visible. We recommend reaching out to a compatible carrier of your choosing to inquire if this device would be functional in Dubai. Let us know if you have any other questions by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
5 days ago
by
Posted by: 
Samsung
 
Samsung's Bespoke 29 cu. ft. 4-Door French Door Refrigerator features AI Family Hub+ the entertainment hub with 32" touchscreen, that's built into your fridge. AI Vision Inside recognizes select fresh foods that you put in and take out of your fridge, so you always know what's inside. Beverage Center provides quick and easy access to refreshingly cold water, two ways.
 

We bought this and was told it would fit in the area needed, however it is about .5 inches taller than expected. Does this have feet that can be adjusted or taken off by chance to clear the upper cabinet space?

Hi Tiff,

We understand how important it is for an appliance to fit cleanly within your kitchen layout, especially when cabinet clearance is tight. This Samsung refrigerator model RF90F29AEWAA has adjustable front leveling legs that can be turned to slightly reduce the overall height, which may help with clearance. These legs are not designed to be removed. The refrigerator measures 70 1 4 inches in height at the front with the doors, and 68 7 8 inches at the back, which can explain the difference you are seeing once it is fully installed and leveled.

Leo
5 days ago
by
Posted by: 
Samsung
 
Featuring a matte screen for a print like finish, Pantone Validated colors, and a slim customizable bezel that looks like a gallery frame, the TV for art lovers has access to curated works from top tier galleries and museums to blend into any style or d~cor. Samsung Vision AI powers superb picture, sound and personalized TV experiences.
 

What is the normal warranty on this tv?

rake92 - The Frame TV comes with a 1-year Parts & Labor Manufacturer’s Warranty when purchased brand-new from an authorized dealer.
~ Samsung Specialist
5 days ago
by
Posted by: 
Samsung