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    April 24, 2013
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    October 9, 2025
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Samsung's Large Capacity Electric Dryer is equipped with Steam Sanitize+, which removes 95% of pollen from fabric, while Multi- Steam refreshes clothing and relaxes light wrinkles. With Wi-Fi connectivity, you can remotely start, stop, or delay your dryer from our simple-to-use SmartThings App. Sensor Dry automatically optimizes the time and temperature of the drying cycle to help prevent overdrying while avoiding excess energy use.
 

Is there any reason why the clothes would still be wet after a quick dry cycle? Or why it doesnt feel like my brand new dryer gets hot at all sometimes?

Hi there,

We understand the convenience of having a working dryer in your home, and we are happy to help.

I have shared a link below with the steps to follow to identify why your dryer is not producing heat. Please click the options "Dryer has no heat at all" and "Dryer is not hot enough". Check the embedded words for more details.

Clothes are not dry after using the Samsung dryer
https://www.samsung.com/us/support/troubleshoot/TSG10001001/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

Please provide us with this reference number (1150892805) when you message us so our team can retrieve your information.

Thank you.

-Kimberly
1 week ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung's ENERGY STAR Certified, Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around the cooktop sides and up through the slim control panel. Air Fry built into the oven lets you cook healthier fried food, and you can grill family favorites on the removable non-stick griddle.
 

Can the griddle burners be used separately when cooking something else?

Hello MAGGIE,

Yes, you can use the griddle burners separately, as they have designated knobs for operation. For more details, please refer to pages 22-23 of the manual link below.

User manual
https://downloadcenter.samsung.com/content/UM/202502/20250219154321810/O_01._IB_FULL_NE5000A_NE63D6711_EN.pdf

Have a lovely day.

-Kimberly
1 week ago
by
Posted by: 
Samsung
 
Step up your tablet game with Galaxy Tab S10 FE+. The expansive 13.1" screen brings your favorite content to life with stunning detail, whether you~re catching up on a new series, diving into your next creative project or staying on top of your to-do list. Need to look something up? Circle to Search with Google makes it easy. Whether you see a stylish jacket in a music video or a mouthwatering dish on your feed, just circle it and let the answers come to you. Its durable IP68-rated design is ready for wherever the day takes you, while the included S Pen lets you write, draw and sketch with a natural, pen-on-paper feel. And with a long-lasting, fast-charging battery, you can stream, create and explore for hours without slowing down. Discover a tablet that fits your world with Galaxy Tab S10 FE+.
 

Can you add memory to the tablet?

Hi German, thank you for taking the opportunity to ask us your question about the Samsung Galaxy Tab S10 FE+. You are able to expand your storage up to 2TB when you add a microSD card to this tablet. If you think of additional questions, please feel free to reach out to Support. Thank you for choosing Samsung! - Debra
1 week ago
by
Posted by: 
Samsung
 
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7~ display, enjoy smooth performance across all your apps and capture life~s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
 

Can you get an A16 with 8gb RAM? Lots of complaints about the 4gb RAM being laggy.

Hey AnitaFone, thank you for asking us your question about the Samsung Galaxy A16. No, the advertised Galaxy A16 5G with 128GB of memory offers 4GB of RAM. If you have additional questions, please feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
1 week ago
by
Posted by: 
Samsung
 
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7~ display, enjoy smooth performance across all your apps and capture life~s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
 

Is this phone compatible with consumer cellular?

Hi there Nana, thank you for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have additional questions, feel free to reach out to Support. Thank you for choosing Samsung! - Debra
1 week ago
by
Posted by: 
Samsung
 
Galaxy Tab S11 Ultra is built for those who see having the latest and greatest tech as non negotiable. It packs an expansive 14.6~ display, uncompromising power and impressive durability all in one sleek design so you can work and play from virtually anywhere worry free. Whether you~re powering through your workday or downtime, Tab S11 Ultra puts everything you love on a giant screen. Create presentations, bring big ideas to life or dive into your favorite series on the incredible Dynamic AMOLED 2X screen with crisp details. Thanks to the ultra slim bezels and improved 3nm MediaTek processor, your content has the space it deserves, making everything you do on your Tab an exceptional experience. And during a long day of utilizing the tech forward features of your Tab to crush your goals, your personal Galaxy AI assistant helps you keep it all organized. Galaxy Tab S11 Ultra is more than your typical tablet it~s the ultimate device to amplify your everyday.
 

Is this tablet compatible with 5g data plan?

Aloha Rafy, thanks for asking us your question about the Samsung Galaxy Tab S11 Ultra. The advertised Galaxy Tab S11 Ultra is a Bluetooth and Wi-Fi enabled tablet that lacks cellular connectivity. If you think of additional questions, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
1 week ago
by
Posted by: 
Samsung
 
Tap into AI with the Book Cover Keyboard Slim AI Key. Protect your Galaxy Tab S10 Ultra/S9 Ultra with a slim cover that turns it into a complete workstation with a designated AI key. Tap it, write in your prompts and then sit back while AI does the rest.~
 

My keyboard stop working, it has been less than a year that I bought it in Best Buy, who do I need to call ?

Greetings Gus, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Tab S10 Ultra/ S9 Ultra Keyboard Slim. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please reach out to Support for further assistance. Thank you for being a steadfast Samsung customer. - Debra
1 week ago
by
Posted by: 
Samsung
 
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7~ display, enjoy smooth performance across all your apps and capture life~s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
 

Will this phone work on the Xfinity mobile net work

Salutations, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. If you have any other questions, let us know by contacting Support. Thanks for being a faithful Samsung customer. - Debra
1 week ago
by
Posted by: 
Samsung
 
Make life easier with an epic phone that really gets you. The intuitive Galaxy S25+ features the latest in AI to help make every day more effortless. Save time with a phone that feels almost like a real live personal assistant. Meeting friends for a night out? Ask your phone to search for the closest vegan restaurant and then text it to them. Galaxy S25+ handles multiple tasks with a single ask, freeing up time so you can focus on your look. Did you get to the restaurant early? Scroll through your feed on a display that enhances images on your screen, making all your favorite photos pop, with ProScaler. Better yet, rack up a few likes of your own with a stunning selfie captured with an improved camera that brings out the best in every face so your true self shines through. Rain expected on your way home? Luckily, your phone let you know before you headed out, keeping you a step ahead. Galaxy S25+ isn~t just an AI-enhanced phone ~it~s a way to take some of the hassle out of your everyday.
 

Does an unlocked phones work outside of the country with non US mobile carrier?

Hello there Me, thank you for finding the time out of your day to ask us your question about the Samsung Galaxy S25+. It's possible, an unlocked US device can work outside the US with a non-US carrier, provided the phone's hardware supports the frequency bands used by the local network. To ensure compatibility, you must verify that the phone supports the necessary GSM bands or LTE/4G frequencies in your destination country. You can then use a local carrier's SIM card or an eSIM to connect to the foreign network. If you have any other questions for us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
1 week ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

can UNWANTED apps and features be disabled or preferably deleted? ie: facebook, ESPN, Alexa, etc

Hi gus,

Yes, you can customize your Home Screen and remove apps that you do not want.

~Samsung Advisor
1 week ago
by
Posted by: 
Samsung