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  • Answer Count
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    April 24, 2013
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    September 18, 2025
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With a convenient wireless charger, simply place your device on the wireless battery pack to receive a boost.
 

Can I charge my galaxy A16 with the wireless spot on top? and how do I set that up

Hi there Linze88, thank you for reaching out to us with your question about the Samsung 25W 10,000mAh Wireless Battery Pack. The Samsung Galaxy A16 is not compatible with wireless charging and would need to be plugged in directly to the charging port for power. Please, reach out to us again in the future any time you have questions about our line of device. We aprpeciate you being a Samsung customer. -Elizabeth
6 days ago
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Posted by: 
Samsung
 
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
 

What’s the best option for wall mount with this TV?

Mc - The Frame TV comes with a Slim Fit Wall Mount for mounting flush to the wall. However, if you want to mount it on an extendable arm/full motion wall mount, it's also VESA Compliant and works with any universal wall mount or stand that is also VESA Compliant and designed for the TV's size. For the 65" Frame TV, you'd need a VESA bolt pattern of 400mm x 300mm. Hope this helps!
~ Samsung Specialist
6 days ago
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Samsung
 
Our most advanced 4K processor powers Samsung Vision AI to upscale both picture and sound for stunning, cinematic excellence along with personalized experiences. Whether your streaming or gaming, this TV sets the tone and maps out every scene to maximize your viewing pleasure with our best Glare Free technology, exceptional motion enhancement up to 4K for crisp visuals, and OLED HDR Pro for bright and beautiful picture contrast. You'll think you're at a movie theater.
 

Can the stand be adjusted to let the tv to sit higher up to allow more room for sound bar

Angus - While the stand is not height adjustable, the 77” S95F has a clearance of 2.6” beneath the TV when set up with the stand.
~ Samsung Specialist
6 days ago
by
Posted by: 
Samsung
 
Transform all you do and how you do it with Galaxy Book4 Edge, the first Galaxy PC built for AI. With an innovative Snapdragon X Elite processor powering industry leading intelligence, it~s designed to help you unlock higher levels of productivity, communication, creativity and more. Galaxy Book4 Edge revolutionizes your PC experience with intuitive AI powered features right at your fingertips. Searching for a document, email or web page on your PC? Now you can just describe how you remember something and Recall will find it, instantly. Just provide a short description of what you remember and let your PC do the rest. Controlling your Galaxy AI phone is now easier too access contacts, call, text and more from the convenience of your PC. From international webinars to chatting with others overseas, get accurate subtitles in real time with automatic Live Captions that translate 44 languages into English. And when you~re feeling creative, light your spark with Cocreator and amplify your artwork on the stunning 3K AMOLED touchscreen display. Embrace the power and unlimited possibilities of AI with Galaxy Book4 Edge.
 

How do you enable the backlit keyboard? Pressing the FN / F9 buttons only turns screen off

Aloha, thank you for taking the time to ask us your question about the Samsung Galaxy Book4 Edge. You are correct! FN/F9 does turn your display off. FN/F2 will dim your display while FN/F3 will increase the display lighting. Hope that helps! If you have any other questions, please feel free to reach out to Support. Thanks for being a cherished Samsung customer. - Debra
6 days ago
by
Posted by: 
Samsung
 
Protect your tablet ~and create more ~with a cover that doubles as a keyboard. The Book Cover Keyboard is made sturdy but lightweight to attach easily to your Galaxy Tab S9/S9 FE/S10 FE so you can type like you would on a PC, anywhere you go.~
 

Will this book cover fit on the s10 fe+?

Hello there Ryan, thanks for asking us your question about the Samsung Galaxy Tab S9 / S9 FE / S10 FE Book Cover Keyboard. No, the advertised accessory was designed to fit the dimensions of the Tab S9, Tab S9 FE, and the Tab S10 FE. We recommend choosing accessories designed to fit your Galaxy Tab S10 FE+ to ensure a perfect fit. If you have any other questions for us, please feel free to contact Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
6 days ago
by
Posted by: 
Samsung
 
Meet Galaxy Book2 Pro 360, the new way to PC. Go ahead, let them stare. This is innovation unlike any other. The ultimate Galaxy 2-in-1 experience is both a laptop and a tablet. Powerful? You bet. We packed our mightiest processor into a showstopping design to transform the way you work and play. Use it like a laptop and blaze through your work like a boss. Flip it into tablet mode and let your creative side go wild with the included S Pen ~ write freehand, draw or even mark up a document. Pair Galaxy Book2 Pro 360 with the rest of your Galaxy and open up a new world of convenient possibilities ~ call, text and video chat right from your laptop. And that~s just the beginning. The next big thing in computing is finally here ~ Galaxy Book2 Pro 360, the PC that~s ready to go wherever you go.
 

What wattage is the charger block?

Aloha Justin47, thank you for asking us your question about the Samsung Galaxy Book2 Pro 360. The Galaxy Book2 Pro 360 supports 65W Fast Charging. If you have any other questions, feel free to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
6 days ago
by
Posted by: 
Samsung
 
Power up your productivity with Galaxy Tab S11. With an incredible crisp display, uncompromising power, impressive durability and supersmart AI, Tab S11 takes your everyday efficiency to a whole new level. Wherever your day takes you, Tab S11 is built to be your powerful partner on the go. From touching up photos from your weekend with family to creating videos for your business, the brilliant 11~ display and powerful performance of Tab S11 help you maximize what you can do, and without worry. With an IP68 durability rating, you can keep checking off your to do list confidently from virtually anywhere. The incredible Dynamic AMOLED 2X screen, surrounded by ultra slim bezels, gives you ample surface area to work and play without wasted screen space. Throughout your day, you can turn to your personal assistant with Galaxy AI to keep your notes, photos, schedule and more organized. Galaxy Tab S11 is more than your typical tablet it~s powerful and portable productivity, made smarter with AI.
 

Can I use Galaxy Tab S9 Slim key board with Galaxy Tab S11?

Good day SOSA, thank you for asking us your question about the Samsung Galaxy Tab S11. No, the Galaxy Tab S11 has different dimensions than the Galaxy Tab S9. We suggest purchasing accessories designed for your Galaxy Tab S9 to ensure a perfect fit. If you have any other questions, feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
6 days ago
by
Posted by: 
Samsung
 
Do more with Galaxy AI on the epic Galaxy S24 Ultra. Wondering where the cool museum that your favorite influencer visited is located? Simply Circle to Search with Google and start planning your own trip to the Louvre. Then get ready to experience local flavors by calling ahead with Live Translate to make a reservation in French, even if all you know is ~Bonjour.~ Capture every detail of your candlelight meal with impressive Nightography and zoom in to see the live violinist playing across the room. Once you~re back in your hotel, elevate your pics from good to great right on your Galaxy S24 Ultra. You can even use your built in S Pen to add fun doodles before posting. Unleash new ways to create, connect and more with Galaxy AI on Galaxy S24 Ultra. Epic, just like that.
 

Do the unlocked phones work with international carriers?

Hello AnnSam, thank you for asking us your question about the Samsung Galaxy S24 Ultra. The advertised unlocked Galaxy S24 Ultra is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, Google Fi, and Visible. We suggest contacting a compatible carrier to inquire if this device would be functional when outside the U.S. If you have any other questions, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
6 days ago
by
Posted by: 
Samsung
 
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7~ display, enjoy smooth performance across all your apps and capture life~s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
 

Can i use this phone in the Philippines?

Hello Sonny, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is the U.S. version of this device. It is compatible with the following U.S. carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, US Cellular, Verizon, and Visible. We suggest reaching out to the compatible carrier of your choosing to inquire if this device would be functional while in the Philippines. Let us know if you have additional questions by reaching out to Support. Thank you for choosing Samsung! - Debra
6 days ago
by
Posted by: 
Samsung
 
Galaxy Watch8 is built for those who never settle when it comes to self improvement. With a sporty yet sleek design, it packs a serious punch of enhanced performance, longer battery life and smart health tracking to keep you locked into your health and wellness goals, wherever they may take you. Your Watch8 works around the clock because a healthy lifestyle starts with healthy sleep. Advanced Sleep Tracking doesn~t just log hours, but it also takes a closer look at everything that happened while you snoozed. Wake up feeling lethargic? Get a full report on your sleep behavior, environment and disruptions, such as snoring. And when it~s time to get back on your feet for a new day and a new workout, you~re equipped with the insights you need to stay motivated with Energy Score. Need to multitask during your workout? Simply raise your wrist and speak naturally to send a text to meet up with a friend later, set a timer for your next mile or pull up your past run times. Watch8 is powerful and features an improved battery built to keep up with your longest bike rides without weighing you down. Thanks to a thinner, lighter body and dynamic strap system that molds to your wrist, you~ll almost forget your Watch is there as it tracks even the most intense workouts. Plus, the bright screen is visible even when you have to hit the trail in full sun. Galaxy Watch8 is more than a watch it~s a health coach and tracker that fits your wrist and your lifestyle.
 

Does Samsung 8 watch have fall detection?

Howdy Cmas5204, thanks for asking us your question about the Samsung Galaxy Watch8. Yes, the Galaxy Watch8 offers hard fall detection, which can send an SOS alert with your location to emergency contacts if a significant fall is detected. Feel free to reach out to Support if you think of additional questions. Thanks for being a cherished Samsung customer. - Debra
6 days ago
by
Posted by: 
Samsung