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 Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
 

Does the head swivel?

We would like to let you know that the head does swivel.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

How do you separate the lift away section to make the vacuum more mobile? Haven’t been able to figure it out!

We would like to let you know with the back of the unit facing you, on the left hand side of the unit towards the bottom there is a button that you would push while pulling up on the unit. This is how you put this unit in the Lift-away mode.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
 

Does it hurt the battery if the vacuum stayed on charger too long?

We would like to let you know that it will not hurt the battery if left plugged in.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Genius Steam Pocket Mop System - Green/Silver
Shark - Genius Steam Pocket Mop System - Green/Silver
The Shark Genius Steam Pocket Mop System is our most advanced floor cleaning system ever. Featuring both a Steam Mop and a Spray Pocket mop, the Genius system is the right solution for all your cleaning needs. Harness the power of steam to sanitize 99.9% of household bacteria*. (Sanitization studies were conducted under controlled test conditions. Household conditions and results may vary.)
 

What do you do if there is water left in tank when done cleaning?

We would like to let you know that if the unit is used on a regular basis it would be fine to leave the water in the tank. If the unit is only used once in a while, such as once a month, it is recommended to remove the leftover water.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Rocket Corded Stick Vacuum - Orange
Shark - Rocket Corded Stick Vacuum - Orange
At under 9 lbs., this powerful ultra-lightweight corded stick vacuum handles all floor types and easily converts into a handheld vacuum. It boasts nonstop corded performance for whole-home cleaning from floor to ceiling. Swivel Steering allows for excellent control in tight spaces and additional tools give you the ability to clean in crevices and tackle stubborn pet hair.
 

Does it have a cleanable filter?

We would like to let you know that the filters for this unit are washable with water only.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Forget about vacuuming for up to a month. The Shark IQ Robot Self-Empty XL combines the convenience of a self-empty base + IQ Navigation total home mapping for complete, efficient cleaning with the performance of Shark suction and self-cleaning brushroll. After each cleaning session, your robot vacuum automatically empties into the bagless base, which holds up to a month of dirt and debris.
 

Why does my shark xl come on by itself

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
Shark - Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll and PowerFins - Magenta
The Shark Pet Plus Cordless Stick Vacuum combines powerful suction and a self-cleaning brushroll with PowerFins to clean floors and carpets with no hair wrap. Lightweight design and a removable hand vacuum allow cleaning from floor to ceiling.
 

Does it pick up kitty litter without spitting it back out

We would like to let you know that this unit is great a picking up all types of debris including dry kitty litter.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue
Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere.
 

Side brush won't turn, how do I fix this?

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Vertex UltraLight DuoClean PowerFins Corded Stick Vacuum with Self-Cleaning Brushroll - Colbalt Blue
Shark - Vertex UltraLight DuoClean PowerFins Corded Stick Vacuum with Self-Cleaning Brushroll - Colbalt Blue
The Shark Vertex Corded Stick Vacuum is Shark’s ultimate cleaning experience. DuoClean PowerFin features a PowerFin roller and a soft roller combine on all floors for continuous cleaning contact to dig deep into carpets, directly engage floors, and pick up more in every pass. (vs. original DuoClean).
 

Can this vacuum clean up this shaggy rug ?

We would like to inform you that this unit works great on most carpets, however, it may struggle with some high/plush pile carpets. We recommend contacting the manufacturer of the flooring to verify compatibility.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
The Shark UltraCyclone Pet Pro+ is a cordless handheld vacuum designed for powerful suction. It comes with a motorized self-cleaning Pet Power Brush that eliminates hair wrap, a lithium-ion battery, CleanTouch dirt ejector, and more, at only 2.8 lbs.
 

Will this handheld vacuum be sufficient for cleaning my thick shag Rug?

We would like to let you know that this unit is design more for your quick clean-ups around the house, cleaning dust and dirt from furniture, car. The average runtime is around 10 minutes on a full charge.
3 years, 7 months ago
by
Posted by: 
Shark Support Team