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    June 7, 2016
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Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

How long is the cord?

We would like to let you know that the cord on this unit is 25 feet long.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Corded Steam Pocket Mop - Lavender/Chrome
Shark - Corded Steam Pocket Mop - Lavender/Chrome
Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.
 

My mop has stopped spraying. How can I fix

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
The Shark UltraCyclone Pet Pro+ is a cordless handheld vacuum designed for powerful suction. It comes with a motorized self-cleaning Pet Power Brush that eliminates hair wrap, a lithium-ion battery, CleanTouch dirt ejector, and more, at only 2.8 lbs.
 

Does this handheld vacuum work easily for removing wet pet stains on carpet?

We are glad to assist you with your inquiry. We would like to inform you that this is a dry vacuum and should not be used to pick up liquids.
3 years, 7 months ago
by
Posted by: 
Shark Support Team
 
The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.
 

Does this vacuum work well on wool area rugs?

We would like to inform you that this unit works great on most carpets, however, it may struggle with some high/plush pile carpets. We recommend contacting the manufacturer of the flooring to verify compatibility.
3 years, 8 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Corded Steam Pocket Mop - Lavender/Chrome
Shark - Corded Steam Pocket Mop - Lavender/Chrome
Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.
 

Where can I buy replacement pads?

We would like to let you know that you can purchase pads for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
3 years, 8 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Corded Steam Pocket Mop - Lavender/Chrome
Shark - Corded Steam Pocket Mop - Lavender/Chrome
Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.
 

fluid stoped coming out???

We are sorry to hear that you are having this issue with your Shark. To better assist you with this we recommend reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
3 years, 8 months ago
by
Posted by: 
Shark Support Team
 
 Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Shark - IQ Robot Self-Empty XL RV1001AE, Wi-Fi Connected, Robot Vacuum with Self-Cleaning Brushroll - Black
Forget about vacuuming for up to a month. The Shark IQ Robot Self-Empty XL combines the convenience of a self-empty base + IQ Navigation total home mapping for complete, efficient cleaning with the performance of Shark suction and self-cleaning brushroll. After each cleaning session, your robot vacuum automatically empties into the bagless base, which holds up to a month of dirt and debris.
 

How does the Shark robot fair with rugs that have fringe ends?

We would like to inform you that this robot can go over carpets and rugs that have fringe, However, it may struggle and get stuck with longer tassels or fringes.
3 years, 8 months ago
by
Posted by: 
Shark Support Team
 
The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.
 

Is this vac. self-propelled?

We would like to let you know that this unit is not self-propelled.
3 years, 8 months ago
by
Posted by: 
Shark Support Team
 
 Shark Rocket Self-Cleaning Brushroll Corded Stick Vacuum - Dark Plasma Blue
Shark Rocket Self-Cleaning Brushroll Corded Stick Vacuum - Dark Plasma Blue
The Shark Rocket Self-Cleaning Brushroll Corded Stick VacuumShark has created a self-cleaning brushroll that delivers nonstop hair removal. Add that to an ultra-lightweight vacuum with floor-to-ceiling versatility and an XL dust cup, and you�ve got the Shark Rocket Self-Cleaning Brushroll Corded Stick Vacuum.
 

If I am using this vacuum for hardwood floor does it have a dial so the brush doesn't spin? Other vacuums state for floor and carpet, but do not have a dedicated selection for only floors. Otherwise the floors can scratch with the brush spinning.

We would like to let you know that the brushroll spins in both carpet and barefloor settings. However the brushroll spins at a slower speed in the barefloor setting, and will not damage your floors.
3 years, 8 months ago
by
Posted by: 
Shark Support Team
 
The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.
 

How long is the hose?

We would like to let you know that the hose on this unit is 5.5 feet.
3 years, 8 months ago
by
Posted by: 
Shark Support Team