Shark Support Team
 
 
Shark Support Team's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    2297
  • Helpfulness Votes
    2,346
  • First Answer
    June 7, 2016
  • Last Answer
    March 5, 2024
  • Featured Answers
    0
  • Best Answers
    243
 
 
Shark Support Team's Reviews
 
Shark Support Team has not submitted any reviews.
 
Shark Support Team's Questions
 
Shark Support Team has not submitted any questions.
 
Shark Support Team's Answers
<<prev 1 ... 9 10 11 12 13 ... 230 next>>
 
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
 

what kind of Maintenance does this robot need high or low ?

We would like to let you know before using the Robot we do recommend prepping your home first such as ensuring you Clear cords and objects smaller than 3.5" in height from floors and open interior doors to ensure a complete map of your home.

With this unit the robot will self empty into the Base so there is no need to empty the dust cup after each cleaning. The Base Dust Bin holds up to 30 days' worth of dust and debris. Empty the bin when the debris level approaches the max fill line. It is recommended to check the filters, side brushe and brushroll regularly to ensure that the do not require cleaning.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.
 

Does this vacuum work on washable area rugs? Many vacuums just suck them up with high suction, it needs to have a suction adjustment setting. Thank you

We would like to let you know that this unit has 3 settings. Hard Floor Cleaning, Carpet & Low Pile Cleaning, and a Thick Carpet & Area Rug Cleaning to help with vacuuming the different types of flooring you may have in your home.
8 months ago
by
Posted by: 
Shark Support Team
 
 Shark - HydroVac Cordless Pro XL 3-in-1 Vacuum, Mop and Self-Cleaning System with LED Headlights &amp; XL Clean Tank - Pure Water
Shark - HydroVac Cordless Pro XL 3-in-1 Vacuum, Mop and Self-Cleaning System with LED Headlights & XL Clean Tank - Pure Water
Shark HydroVac Cordless Pro XL 3-in-1 multi-surface cleaner vacuums, mops and cleans itself with powerful suction & hydro mopping at the same time. It deep cleans hard floors and cleans area rugs. Includes a self-cleaning, antimicrobial brushroll* to help prevent odors & bacterial growth on the brushroll; 2-tank system to separate clean & dirty water; extra large clean tank; headlights; LED display and multi-surface concentrate with odor neutralizer technology. *Brushroll treated with antimicrobial substance to preserve roller and resist bacterial odors on the brushroll.
 

Can I vacuum my living room rugs with this? Will it moo or vacuum it?

The Hydrovac can not be used for dry vacuuming. There must be fluid in the Clean Solution Tank for the unit to run. The unit will turn off and indicate when you have run out of cleaning solution. However this unit can be used on rugs to clean them as well as hard floors.
8 months ago
by
Posted by: 
Shark Support Team
 
 Shark - HydroVac Cordless Pro XL 3-in-1 Vacuum, Mop and Self-Cleaning System with LED Headlights &amp; XL Clean Tank - Pure Water
Shark - HydroVac Cordless Pro XL 3-in-1 Vacuum, Mop and Self-Cleaning System with LED Headlights & XL Clean Tank - Pure Water
Shark HydroVac Cordless Pro XL 3-in-1 multi-surface cleaner vacuums, mops and cleans itself with powerful suction & hydro mopping at the same time. It deep cleans hard floors and cleans area rugs. Includes a self-cleaning, antimicrobial brushroll* to help prevent odors & bacterial growth on the brushroll; 2-tank system to separate clean & dirty water; extra large clean tank; headlights; LED display and multi-surface concentrate with odor neutralizer technology. *Brushroll treated with antimicrobial substance to preserve roller and resist bacterial odors on the brushroll.
 

Will this product effectively vacuum litter tracked on hard floors? I just want to verify that I will not need to pre-sweep prior to using.

We would like to let you know that this unit will pick up litter tracked on your floors. However you may need to deep clean the unit after picking up litter.
8 months ago
by
Posted by: 
Shark Support Team
 
With Shark FlexStyle, you can easily transform between a powerful, fast, hair dryer, and an ultra-versatile multi-styler with no-heat-damage. One twist is all it takes to flex from one to the other. Attach different stylers and unlock the ability to curl, volumize, smooth, and dry—the choice is yours. Lightweight & powerful, FlexStyle is the answer to fast, easy styling.
 

Do you have a Shark dryer for 220 voltage?

We would like to let you know that this unit is designed for use in North America and should only be used in a 120V outlet. You may be able to find this product available at a retailer in your area.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark HyperAir delivers premium air power and next-generation intelligence that give you an easy, healthy hair-care experience with ultra-fast drying and no heat damage, for styles that last. Attach the IQ 2-in-1 Concentrator or IQ Styling Brush and Shark HyperAIR intelligently sets the heat and airflow settings for you, taking the guesswork out of styling.
 

Do you have Shark hair dryer with 220 volts?

We would like to let you know that this unit is designed for use in North America and should only be used in a 120V outlet. You may be able to find this product available at a retailer in your area.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark Pet Cordless Stick Vacuum combines deep-cleaning suction with cordless convenience. Powerful suction delivers deep cleaning on both hard floors and carpets while the vacuum's lightweight design and removable handheld vac allow for cleaning from floor to ceiling. For added convenience, the XL dust cup features CleanTouch technology for hands-off debris disposal.
 

It has the word Pet in the name of the vacuum. What exactly does it have to offer that makes is pet friendly? Does this vacuum help with removing dog stains on carpet or stains in general?

We would like to let you know that this unit is great at picking up pet hair. It is not designed for removing stains.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
 

Shark upright cordless vacuum and its charger specs indicate that it works on both 110 and 220 volts. I think in general that is the universal charger design. Can someone from shark float the charger specs or picture (back of the charger of this robot)

We would like to let you know that this unit is designed for use in North America and should only be used in a 120V outlet.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark Navigator Lift-Away ADV Upright Vacuum features a lighter and easier-to-detach Lift-Away pod for go-anywhere cleaning. Anti-Allergen Complete Seal locks in 99.99% of dust and allergens, keeping them out of the air that you breathe (based on ASTM F1977 of particles .3 microns or larger). Also equipped with an easy-empty dustup and Swivel Steering to easily maneuver around obstacles.
 

Does this vaccum help with fiber glass?

We would like to let you know that we would not recommend picking up fiberglass as the small particle of glass that is in Fiber glass may cause damage to the unit.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra 2-in-1 Robot Vacuum & Mop combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. Featuring Matrix Clean, the robot cleans in a precision grid taking multiple passes from multiple angles over debris ensuring no spots are missed on all your carpets and floors. Using Matrix Clean, the vacuum delivers 30% better carpet cleaning*and 50% better stain cleaning** (*vs. RV2610WD single pass tested on level loop sand, **vs. RV2001WD). Engineered to pick up more pet hair with its self-cleaning brushroll, this robot vacuum leaves no cleaning detail unmet. It even cleans edges and corners with CleanEdge Technology using blasts of air to pull debris into its cleaning path. The robot's intelligent navigation features precision home mapping and object detection. With Precision Home Mapping, the robot uses it’s 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day, or night (*objects 4.5 inches or greater in its path), adapting to everyday changes in the home. When low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off. Set a cleaning schedule, initiate on-demand cleaning, or activate Matrix Clean, all with sound of your voice using Amazon Alexa or Google Assistant. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates powerful Shark(R) cleaning performance with intelligent navigation to give you the ultimate floor cleaning machine.
 

my robot will not work the icon indicates that the robot has something in it and there for will not run ive CLEANED EVERYTHING I KNOW TO CLEAN?????

We are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
8 months ago
by
Posted by: 
Shark Support Team