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    June 7, 2016
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Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Is this vacuum supposed to blow out air ?

We would like to let you know that it is normal to feel air blowing out of the Exhaust filter area.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra 2-in-1 Robot Vacuum & Mop combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. Featuring Matrix Clean, the robot cleans in a precision grid taking multiple passes from multiple angles over debris ensuring no spots are missed on all your carpets and floors. Using Matrix Clean, the vacuum delivers 30% better carpet cleaning*and 50% better stain cleaning** (*vs. RV2610WD single pass tested on level loop sand, **vs. RV2001WD). Engineered to pick up more pet hair with its self-cleaning brushroll, this robot vacuum leaves no cleaning detail unmet. It even cleans edges and corners with CleanEdge Technology using blasts of air to pull debris into its cleaning path. The robot's intelligent navigation features precision home mapping and object detection. With Precision Home Mapping, the robot uses it’s 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day, or night (*objects 4.5 inches or greater in its path), adapting to everyday changes in the home. When low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off. Set a cleaning schedule, initiate on-demand cleaning, or activate Matrix Clean, all with sound of your voice using Amazon Alexa or Google Assistant. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates powerful Shark(R) cleaning performance with intelligent navigation to give you the ultimate floor cleaning machine.
 

I have errors 4 what I must doing?

We are sorry to hear that you are having this issue with your Shark Robot. To better assist you with this we recommend reaching out to our Robot Customer Care Team at 1-888-228-5531 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark Steam & Scrub with Steam Blaster Technology scrubbing and sanitizing* steam mop gently scrubs and sanitizes* all at once. The combination of steam and rotating pads delivers up to 3x better stuck-on stain removal vs. traditional steam mops** while providing chemical-free sanitization*.
 

How does this clean grout?

We would like to let you know that this unit can clean grout, however it would also depend on how deep the grout is.
8 months ago
by
Posted by: 
Shark Support Team
 
Quick cleaning power that's always ready. Meet the Shark WANDVAC System, the powerful answer to the everyday mess. Handle above-floor cleans in hand vac or wand mode, or snap into the stick vacuum in seconds to tackle floors & carpets with ease. Includes a sleek charging and storage base, HyperVelocity accelerated suction power, and PowerFins technology to deep-clean dirt, debris, and more.
 

How do you clean the filter?

To clean the filter in this unit, first with the dust cup open and the power off, press the filter release latch below the handle and pull out the filter housing. Press the tabs on both sides of the filter housing and pull out the filter. To clean the filter, hand wash only with water and let air-dry for 24 hours before reinstalling. To reinstall the filter, slide it back into the housing, then slide the housing back into place.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an ultra whole-home clean. Features include: powerful Shark suction power, Matrix Clean Navigation for a deeper cleaning, HEPA 60-day capacity base for collecting and trapping dust and allergens, and CleanEdge Technology for better edge cleaning.
 

Does this vacuum scratch real hardwood floors?

We would like to let you know that this unit will not scratch hardwood floors.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark Navigator Lift-Away ADV Upright Vacuum features a lighter and easier-to-detach Lift-Away pod for go-anywhere cleaning. Anti-Allergen Complete Seal locks in 99.99% of dust and allergens, keeping them out of the air that you breathe (based on ASTM F1977 of particles .3 microns or larger). Also equipped with an easy-empty dustup and Swivel Steering to easily maneuver around obstacles.
 

How do you clean the vacuum canister? Misplaced the instruction booklet.

We would like to let you know to empty the dust cup, first remove the dust cup by pulling up on the release button located on the side of dust cup handle. Then while holding the dust cup over a trach can press the release button to open bottom of dust cup to empty. If you would like you can use a cloth to wipe out the dust cup before putting it back on the unit.
8 months ago
by
Posted by: 
Shark Support Team
 
The lightweight, compact Shark FlexStyle Storage case is the optimal storage solution for your favorite air styling & drying system. The exterior is made with vegan PU leather, while the interior is cushioned with soft fabric material to help protect your tools. The case is the perfect storage solution for your accessories in between uses. With five compartments, it fits your Shark FlexStyle and five of its accessories comfortably.
 

Will the Shark Hyperair fit in this carrying case?

We would like to let you know that this case is designed for the Shark Flexstyle, The Shark HyperAir will not fit properly into the case.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark Stratos Cordless vacuum is the ultra-powerful, ultra-intelligent answer to whole-home cordless deep cleaning. Clean Sense IQ uses infrared sensors to detect dirt you can’t see and automatically boosts power for up to 50% better* dirt pickup (vs. Shark Stratos Cordless in ECO Mode). Packed with power, Stratos offers the most suction of any Shark Cordless for up to 60 minutes runtime (In ECO mode, measured at the hand vacuum). Clean above the floor and in every crevice with the 2 included accessories: Duster Crevice Tool and Anti-Allergen Brush. Shark's MultiFLEX technology lets you bend the wand to reach under furniture or fold over for easy storage. No cordless vacuum picks up hair better* with the DuoClean PowerFins HairPro system- two brushrolls that dig deep into carpets, directly engages hard floors, and picks up dirt, debris, and hair in every pass. It features an LED display with real-time readouts to monitor battery, select suction levels, and engage Clean Sense IQ. Anti-Allergen Complete Seal with HEPA Filtration captures and traps over 99.9% of dust, allergens, and odor, keeping them out of the air you breathe. (*From floor to dust cup, third party tested on human/pet hair). Plus, Shark's new Odor Neutralizer Technology guards against bad odors inside your vacuum, for a fresh-smelling home. (*From floor to dust cup, third party tested on human/pet hair).
 

Does this clean better than a upright vacuum?

We would like let you know that this unit cleans as well as an upright vacuum.
8 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Vertex Cordless Stick Vacuum with MultiFLEX &amp; DuoClean PowerFins, Self-cleaning Brushroll - Blue
Shark - Vertex Cordless Stick Vacuum with MultiFLEX & DuoClean PowerFins, Self-cleaning Brushroll - Blue
The Shark Vertex combines incredible suction power with the convenience of a lightweight cordless stick. Featuring DuoClean PowerFins technology with two brushrolls, you get deep cleaning to pick up more in every pass* and a MultiFLEX wand for flexible reach and compact storage (*vs. original DuoClean).
 

Can this vacuum be used on vinyl flooring?

We would like to let you know that this unit can be used on vinyl floors.
8 months ago
by
Posted by: 
Shark Support Team
 
The Shark StainStriker is a portable spot & stain eliminator that delivers unbeatable tough stain elimination, with no premix required‡ Dual-activated solution unleashes the power of OXY delivering 20X more stain-striking power*. Tackle food stains, spills, embedded dirt, & pet messes throughout your home: carpets, area rugs, couches, upholstery & more.
 

Can I use plain water instead of solutions?

We would like to let you know you can use just water if you would like.
8 months ago
by
Posted by: 
Shark Support Team