Shark - Rotator Lift-Away DuoClean Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Silver

This powerful Shark Rotator comes equipped with DuoClean PowerFins, a two-brushroll, no-bristle system to pick up more in every pass on carpets and give floors a polished look—with no hair wrap, thanks to the self-cleaning brushroll. (vs. original DuoClean)

What is the definition of ADV? What is the purpose?

We would like to let you now that ADV is for Advanced, as this unit is a step up from our other standard Lift-away vacuums.

3 years, 11 months ago

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Shark Support Team

Shark - Rotator Lift-Away DuoClean Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Silver

This powerful Shark Rotator comes equipped with DuoClean PowerFins, a two-brushroll, no-bristle system to pick up more in every pass on carpets and give floors a polished look—with no hair wrap, thanks to the self-cleaning brushroll. (vs. original DuoClean)

Is this vacuum self propelled?

Best Answer

We would like to inform you that this unit is not self-propelled.

3 years, 11 months ago

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Shark Support Team

Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere.

does this robot vac and mop or just vac and can i link to google home

We would like to let you know that this Robot only vacuums, it can not be used to mop floors. This Robot can be connected to google home.

3 years, 11 months ago

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Posted by:

Shark Support Team

Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue

The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere.

Canthis vacuum clean stairs??

We would like to let you know that our Robots can not vacuum stairs.

3 years, 11 months ago

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Shark Support Team

Shark - UltraCyclone Pet Pro+ CH951 Cordless Hand Vac with Self-Cleaning Pet Power Brush - Black

The Shark UltraCyclone Pet Pro+ is a cordless handheld vacuum designed for powerful suction. It comes with a motorized self-cleaning Pet Power Brush that eliminates hair wrap, a lithium-ion battery, CleanTouch dirt ejector, and more, at only 2.8 lbs.

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What type of on off switch? Is it a trigger type where the button has to be held down to keep it running?

Best Answer

We would like to let you know that you do not need to hold the button while in use. You push it once to turn on the unit then push it again to turn it off.

3 years, 11 months ago

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Shark Support Team

Shark - Vertex Cordless Stick Vacuum with MultiFLEX & DuoClean PowerFins, Self-cleaning Brushroll - Blue

The Shark Vertex combines incredible suction power with the convenience of a lightweight cordless stick. Featuring DuoClean PowerFins technology with two brushrolls, you get deep cleaning to pick up more in every pass* and a MultiFLEX wand for flexible reach and compact storage (*vs. original DuoClean).

Does this come with 2 batteries or one? can extra batteries be purchased separately?

We would like to let you know that this unit comes with one battery. You can purchase additional batteries by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

3 years, 11 months ago

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Posted by:

Shark Support Team

Shark - Vertex Cordless Stick Vacuum with MultiFLEX & DuoClean PowerFins, Self-cleaning Brushroll - Blue

The Shark Vertex combines incredible suction power with the convenience of a lightweight cordless stick. Featuring DuoClean PowerFins technology with two brushrolls, you get deep cleaning to pick up more in every pass* and a MultiFLEX wand for flexible reach and compact storage (*vs. original DuoClean).

Can you order additional batteries for this?

Best Answer

You can purchase a battery for this unit by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.

3 years, 11 months ago

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Shark Support Team

Shark - Vertex DuoClean PowerFin Upright Vacuum with Powered Lift-Away and Self-Cleaning Brushroll - Rose Gold

The Shark Vertex Powered Lift-Away is an ultra-powerful Shark upright, featuring DuoClean PowerFins. While the soft front roller pulls in particles, PowerFins deliver nonstop contact to pick up more in every pass (vs. original DuoClean). Plus, Powered Lift-Away lets you detach the pod to go under furniture with the motorized nozzle, or clean above the floor with a push of a button.

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Will this az39799 work well on high pile carpet?

We would like to let you know that the AZ2002 has 2 carpet settings, one for low pile carpets and one for thick carpets.

3 years, 11 months ago

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Posted by:

Shark Support Team

Shark - Vertex Cordless Stick Vacuum with MultiFLEX & DuoClean PowerFins, Self-cleaning Brushroll - Blue

The Shark Vertex combines incredible suction power with the convenience of a lightweight cordless stick. Featuring DuoClean PowerFins technology with two brushrolls, you get deep cleaning to pick up more in every pass* and a MultiFLEX wand for flexible reach and compact storage (*vs. original DuoClean).

It would really be nice to have a link to the manual. Only comes with one battery? What is the model of a spare battery and how much is it? No info on Shark site or anywhere. Strange for $350.

We would like to inform you that you can have a manual emailed to you by reaching out to our Customer Care Team at 1-877-581-7375 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST. Additional batteries can also be purchased by reaching out to our Customer Care team.

3 years, 11 months ago

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Shark Support Team

Shark - Vertex UltraLight DuoClean PowerFins Corded Stick Vacuum with Self-Cleaning Brushroll - Colbalt Blue

The Shark Vertex Corded Stick Vacuum is Shark’s ultimate cleaning experience. DuoClean PowerFin features a PowerFin roller and a soft roller combine on all floors for continuous cleaning contact to dig deep into carpets, directly engage floors, and pick up more in every pass. (vs. original DuoClean).

What is the decibel level of this vacuum? Is it noisy or quiet?

We would like to let you know that the sound our units emits is no louder than a regular vacuum.

3 years, 11 months ago

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Shark Support Team