Shark Support Team
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- First AnswerJune 7, 2016
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Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
If the shark ion robot always starts over when it needs recharged how does it ever finish the rest of the house. Seems like one room always gets cleaned and then it runs out of power.
We are happy to assist you with your inquiry. The robot is designed with Smart Sensor Technology so it can navigate around obstructions as it cleans your floor. By using an array of sensors, the robot will steer itself around your home, using walls and objects as its guide and gently bumping them. This method allows the robot to travel in and out of rooms and around obstacles. The robot might not hit every area in one cleaning, but by scheduling daily cleaning, you'll notice its cleaning path will differ with each run to ensure it is maintaining your floors.
4 years, 10 months ago
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Posted by:
Shark Support Team
Shark APEX DuoClean with Self-Cleaning Brushroll Powered Lift-Away Upright Vacuum - Espresso
Shark APEX combines DuoClean, self-cleaning brushroll and Powered Lift-Away technologies to deliver our ultimate full-sized cleaning experience.
Is this the correct motorized pet tool for this model?
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We are glad to assist you with your inquiry. We would like to inform you that the unit does not come with motorized pet tool. It is an accessory that can be purchased separately. The item number for this accessory is 241FLIN850. To best assist you in ordering the part, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 10 months ago
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Posted by:
Shark Support Team
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
where can I find belt for this vacuum
We are glad to assist you with your inquiry. We would like to inform you that the belt for this vacuum is non replaceable. This part last the life of the product. If you have further concerns/questions, we
ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 10 months ago
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Posted by:
Shark Support Team
Shark - ION Robot RV761, Wi-Fi Connected, Robot Vacuum with Multi-Surface Cleaning - Black/Navy Blue
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere.
will shark vacuums stop at a drop off or steps?
We are happy to assist you with your inquiry. The robot is designed with Smart Sensor Navigation that prevents it from falling down stairs. The robot will sense the stairs and change direction to avoid any drops or falls.
4 years, 10 months ago
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Posted by:
Shark Support Team
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
Our 750 has worked for us since we got it in March (now, December). The last couple weeks, it makes occasional chirping noises. I clean it each day. What might be the cause of the "chirping" noise. This does not adversely affect the cleaning.
We are sorry to hear that your unit makes chirping noises. This normally happens when there is something stuck in the unit. If you have not found anything in the unit that may cause the noise, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 10 months ago
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Posted by:
Shark Support Team
Shark - Cordless Hand Vac - Lavender
Shark Bagless Cordless Hand Vac:Small spills, pet hair and more are no trouble for this hand vac that features Twister cyclonic technology for powerful, reliable suction. The XL motorized pet hair brush is ideal for carpets, upholstery, stairs and more.
How much does it weigh
We are happy to assist you with this. This unit weighs approximately 4.25 pounds.
4 years, 10 months ago
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Posted by:
Shark Support Team
Shark - Navigator Pet Upright Vacuum with Self-Cleaning Brushroll & Anti-Allergen Complete Seal - Pewter Grey Metallic
The Shark Navigator Pet Pro Upright Vacuum is your answer to stubborn pet hair and heavy-duty cleaning tasks. With an extendable hose for up to 12 feet of total reach for cleaning above floors, 3XL capacity, and a self-cleaning brushroll for nonstop hair removal, this vacuum cleaner is made for a floor-to-ceiling deep clean.
Does the hose work with powered tools.
We are glad to assist you with your inquiry. We would like to inform you that the hose does not work with powered tools.
4 years, 10 months ago
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Posted by:
Shark Support Team
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
Why cant I program our shark 750 to follow a pattern rather than keep cleaning over its previous path, over and over again.
We are glad to assist you with your inquiry. This unit is designed with smart sensor technology so it can clean all areas of your floors and navigate its way out of tight spaces. Ensure that there are no cords and obrstructions that may create problems for your robot. To further assist you on this issue, we ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
4 years, 10 months ago
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Posted by:
Shark Support Team
Shark - Corded Steam Pocket Mop - Lavender/Chrome
Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.
Where is the on button
We are glad to assist you with your inquiry. We would like to inform you that once you have put water in the tank, plug the power cord into a 120 volt electrical outlet. The ON/STANDBY button will flash blue. Press the ON/STANDBY Button until the desired steam setting is selected. Press the ON/STANDBY once to select the Dust Steam Setting. Press twice to select the Mop Steam Setting and press the button three times to select the Scrub Steam Setting.
4 years, 10 months ago
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Posted by:
Shark Support Team
Shark APEX UpLight Lift-Away DuoClean with Self-Cleaning Brushroll Vacuum - Terracotta
The Shark APEX UpLight delivers upright vacuum suction and stick vacuum versatility. It has DuoClean and a self-cleaning brushroll, plus Shark's lightest Lift-Away pod with an extendable built-in hose for powerful cleaning above the floor.
Is this vacum lightweight to carry around
We are glad to assist you with your inquiry. We would like to inform you that this is one of our uplight units where the dust canister is smaller than the regular vacuums we have. With this being said, the unit is lighter. This unit weighs 10.7lbs.
4 years, 10 months ago
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Posted by:
Shark Support Team