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    June 7, 2016
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Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

How heavy is it

Hello Bets,

We would like to inform you that the Shark Navigator® Lift-Away® Bagless Upright Vacuum weighs only 12.5 lbs. The canister alone is 7.5 lbs.

We hope this information helps.
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Rocket DuoClean HV381 Bagless Upright Vacuum - Plasma blue
Shark - Rocket DuoClean HV381 Bagless Upright Vacuum - Plasma blue
Power through your weekly carpet clean with this Shark Rocket with DuoClean complete upright vacuum. It eliminates particles both large and small, and the deep-cleaning bristle brush breaks through embedded dirt to ensure a deeper clean. Plenty of space for debris ensures this Shark Rocket with DuoClean complete upright vacuum is practical for your everyday cleaning needs.BR>
 

Can I adjust the length of the duoclean?

Hello tom,

We would like to inform you that the Shark® Rocket® DuoClean® HV381 Bagless Upright Vacuum is not adjustable. It has two flooring settings, bare floor and carpet.

We hope this information helps.
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

WHERE DO i FIND THE SERIAL NUMBER FOR THE WARRANTY REGISTRATION? Thankyou

Hello Candy,

We would like to inform you that the Shark Navigator® Lift-Away® Bagless Upright Vacuum does not have a serial number.

We hope this information helps.
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

How do I remove the beater bar for cleaning?

Hello Stewin,

We would like to inform you that the brushroll, for the Shark Navigator® Lift-Away® Bagless Upright Vacuum is not removable. To clean the brushroll, press the Lift-Away button to remove the floor nozzle from the main body of the vacuum. Turn the floor nozzle over to get access to the brushroll.

We hope this information helps.
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

Does it get stuck on floor registers?

Hello Billy,

We would like to inform you that the Shark - ION™ 750 App-Controlled Robot Vacuum will go over heating floor registers. Depending on the size of the grate, the robot should not get stuck. If it does struggle with the register, use the included BotBoundary™ Strips to block off the area.

We hope this information helps.
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team
 
 Shark - DuoClean Slim Upright Vacuum - Charcoal
Shark - DuoClean Slim Upright Vacuum - Charcoal
Suck up stubborn dirt and debris with this SHARK DuoClean slim upright vacuum. The unique DuoClean technology combines a soft brush roll with a stiff bristle brush to remove large, small and stuck-on particles from carpets. This SHARK DuoClean slim upright vacuum features a lightweight design and advanced swivel steering for fast, easy cleaning.
 

Does the brush roller shut off while in the hardwood sweeping mode?

Hello Deb,

We would like to inform you that the brushrolls do not turn off when using the Shark® DuoClean® Slim NV202 Bagless Upright Vacuum on bare floor mode. The DuoClean® Technology features a bristle brush to deep clean carpets, and an additional soft brushroll to pull in larger particles and directly engage floors for a polished look.

We hope this information helps.
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Corded Steam Pocket Mop - Lavender/Chrome
Shark - Corded Steam Pocket Mop - Lavender/Chrome
Clean your hard floors without chemicals by using this Shark steam mop. It uses powerful steam to lift dirt and kill germs and bacteria, leaving your floors dry almost immediately. This Shark steam mop has an extra-large water tank, so you can clean your floors without stopping for a refill.
 

Where can I get it fixed?

Hello,

We are sorry to hear that you are experiencing a difficulty with your Shark® Professional Electronic Steam Pocket® Mop. We ask that you reach out to Shark® Customer Care at 877-581-7375. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
 

Where is the belt located on this sweeper

Hello Bradenk,

We would like to inform you that the belt for the Shark® Rotator® Professional Lift-Away® NV501 Bagless Upright Vacuum is not replaceable. The Shark Rotator®'s intelligent electronic system will shut off the power nozzle motor to avoid belt wear if the brushroll is blocked by a large object, such as a sock or carpet edge. Simply turn off the power, unplug the vacuum, remove the obstruction, and return to vacuuming — with no belt maintenance or replacement costs to worry about.

We hope this information helps.
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

Ok I have lost my shark and can't find it and I really need help it find it how could I

Hello suzie,

We are sorry to hear that you have misplaced your Shark - ION™ 750 App-Controlled Robot Vacuum. We are happy to assist you with this. In the Shark app, there is a "Find my robot" option. When you press this, the robot will emit a loud beep to assist you with finding it.

We hope this information helps.
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Where is vacuum manufactured?

Hello Db,

We would like to inform you that the Shark Navigator® Lift-Away® Bagless Upright Vacuum is manufactured by our high-quality vacuum manufacturing partners in China.

We hope this information helps.
The Customer Support Team
5 years, 4 months ago
by
Posted by: 
Shark Support Team