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 Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
 

Where can I purchase the different filters for my Shark Professional?

Hello Buckeye,

For assistance with purchasing parts we ask that you contact Shark Customer Care Team at 877-581-7375. Our representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

Thank you,
The Customer Support Team
6 years, 4 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Bagless Cordless Hand Vac - Gray
Shark - Bagless Cordless Hand Vac - Gray
Just when you thought was safe to go back on the carpet, this Shark cordless hand vacuum is ready to sweep you away. Cyclonic action combine with a powerful motor ensure you get plenty of suction to keep your carpets clean, and easy-to-see LED lights on this Shark cordless hand vacuum tell you how much charge you have left.
 

Just want to tell the manufacture this is by far the worst vac. ever ! I have 2 here and they wont hold a charge !

Hello chris,

We are very sorry to hear that you feel this way. Our Customer Care Team is here to help. Please reach out to us at 877-581-7375 for assistance with your model. Our representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

We hope this information helps.
The Customer Support Team
6 years, 4 months ago
by
Posted by: 
Shark Support Team
 
 Shark - DuoClean Slim Upright Vacuum - Gray
Shark - DuoClean Slim Upright Vacuum - Gray
Pull out this Shark DuoClean Slim upright vacuum for jobs large and small. The included dusting brush and crevice and upholstery tools make it a powerhouse for cleaning furniture and out-of-the-way corners. This Shark DuoClean Slim upright vacuum is lightweight, making it easy to transport up flights of stairs on cleaning day.
 

is the Shark vacuum DuoClean NV201 upright good for carpet & Tile floors????

Hello,

This model can be used for cleaning most types of flooring. With the powerful suction power it will keep your carpet and tiled flooring clean, just the way you like it.

We hope this information helps.
The Customer Support Team
6 years, 4 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

How do you get to the belt to replace it.

Hello,

We ask that you contact our Cusotmer Care Team at 1-877-581-7375 for further assistance with parts.

Thank you,
The Customer Support Team
6 years, 4 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

Why doesn’t it work on all carpets and rugs? Cannot use it on our wool area rugs, or thick carpets.

Hello CB,

We are very sorry if this has caused you any inconvenience. Due to the powerful suction our Shark® units may not be compatible with larger pile rugs, such as shag or wool.

We hope this information helps.
The Customer Support Team
6 years, 6 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Bagless Cordless Hand Vac - Gray
Shark - Bagless Cordless Hand Vac - Gray
Just when you thought was safe to go back on the carpet, this Shark cordless hand vacuum is ready to sweep you away. Cyclonic action combine with a powerful motor ensure you get plenty of suction to keep your carpets clean, and easy-to-see LED lights on this Shark cordless hand vacuum tell you how much charge you have left.
 

How do you empty the contents from the Shark cordless vacuum?

Hello Bart,

To empty the dust cup you will pres the dust cup release button and pull out the dust cup. Carefully remove the dust cup filter and empty the dust fromt he dust cup. Rinse the dust cup filter n cold water and let it dry completely before replacing it back into the dust cup when you wish to clean it.

We hope this information helps.
The customer Support Team
6 years, 6 months ago
by
Posted by: 
Shark Support Team
 
Keep carpets clean with this Shark upright vacuum. It has anti-allergen technology and a HEPA filter to trap and contain 99.9 percent of particles, and it comes with pet tools for efficient removal of hair from floors and upholstery. This Shark upright vacuum has a motorized brush that you can use for heavy-duty jobs.
 

I have plank tile floors that are rough and uneven. My old Kenmore canister can't handle this. Does anyone know how this Shark works on these new type floors? Thanks

Hello Details,

The Navigator Lift-Away should work with any of your floor, however, we suggest checking with your floor manufacturer for compatibility.

We hope this information helps.
The customer Support Team
6 years, 6 months ago
by
Posted by: 
Shark Support Team
 
 Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
Shark - ION Robot Vacuum R75 with Wi-Fi - Smoke/Ash
The Shark ION Robot is designed with a Tri-Brush System, combining side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces, corners, and edges. Use the SharkClean app or voice control with Alexa or Google Assistant to start cleaning from anywhere Shark ION Robot.
 

I have 3 bedrooms and a loft on the second floor, about 1000 sf, does it navigate easily between bedrooms?

Hello dana,

To answer your question, smart sensors seamlessly navigate floors and carpets while proximity
sensors assess and adapt to surrounding obstacles and will maneuver from floors to
carpets with ease.

We hope this information was useful.
The Customer Support Team
6 years, 6 months ago
by
Posted by: 
Shark Support Team
 
 Shark - IONFlex 2X DuoClean IF251 Bagless Cordless Pet Stick Vacuum - Blue stream
Shark - IONFlex 2X DuoClean IF251 Bagless Cordless Pet Stick Vacuum - Blue stream
Complete your cleaning routine with this Shark IONFLEX vacuum. Its 2x ION power pack system includes two LiIon batteries to provide backup power and longer run time, and it bends to reach floors under low-lying furniture thanks to its MultiFLEX technology. Convert this Shark IONFLEX vacuum into a handheld vac to clean ceilings and small corners.
 

How long lasts 1 battery?

Hello Tamar,

A single power pack run-time is approximately 23 minutes with new battery on extended run-time in hand-vacuum mode. You can benefit from hassle-free cleanability by swapping out with a second battery which will give you over 40 minutes of cleaning in extended run-time mode.

We hope this information is useflue.
The Customer Support Team
6 years, 6 months ago
by
Posted by: 
Shark Support Team
 
 Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Shark - Rotator Professional Lift-Away NV501 Bagless Upright Vacuum - Red
Clean carpets and upholstery efficiently with this Shark Rotator Lift-Away vacuum. The pet power brush and pet upholstery tools provide thorough removal of fur and debris, while the HEPA filter pulls allergens and dust from your interior environment. This Shark Rotator Lift-Away vacuum has a detachable canister for convenient portable cleaning.
 

My vacuum suddenly is making a high pitched noise when I use it. Has anyone else had this problem? Do you I know how to fix it?

Hello Perplexed,

We are so sorry to hear that. For assistance with Shark please contact Customer Care at 877-581-7375.

We hope this information was useful.
The Customer Support Team
6 years, 6 months ago
by
Posted by: 
Shark Support Team